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Hotel Des Balances

Top rated by guests

Front of property

Hypo-allergenic bedding, minibar, in-room safe, desk

Romantic Suite, 1 King Bed, Balcony, River View | Hypo-allergenic bedding, minibar, in-room safe, desk

Hypo-allergenic bedding, minibar, in-room safe, desk

Combined shower/tub, free toiletries, hair dryer, slippers

9.6Outstanding

(850 Ratings)

"Amazing place for vacation "

Nadiia

Don't miss out! Price and availability may change

9.6 / 10.0

Outstanding(850 Ratings)

Hotel in Lucerne

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Riverwalk hotel with a 24-hour business center and a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business center. WiFi in public areas is free. Additionally, valet parking, a business center, and conference space are onsite.
Hotel Des Balances offers 56 air-conditioned accommodations with iPod docking stations and minibars. Televisions come with satellite channels. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at Hotel Des Balances

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

TV

Map of Lucerne

city location on map

Nearby attractions

Swiss Museum of Transport

Ballenberg, Swiss Open-Air Museum

Nature and Animal Park Goldau

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

9.6Outstanding

(850 Ratings)

"Amazing place for vacation "

Nadiia

Don't miss out! Price and availability may change

$$$$

9.6 / 10.0

Outstanding(850 Ratings)

Hotel in Lucerne

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Lucerne

city location on map

Nearby attractions

Swiss Museum of Transport

Ballenberg, Swiss Open-Air Museum

Nature and Animal Park Goldau

Available Rooms

About this hotel

Riverwalk hotel with a 24-hour business center and a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business center. WiFi in public areas is free. Additionally, valet parking, a business center, and conference space are onsite.
Hotel Des Balances offers 56 air-conditioned accommodations with iPod docking stations and minibars. Televisions come with satellite channels. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

TV

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

9.6 / 10.0

Outstanding(850 Ratings)

5.0 / 10.0

Room was spotless, amenities amazing. Staff helpful. Beautiful view. Excellent food.

5.0 / 10.0

Excellent hotel with a perfect location. Very good bar and restaurant. Highly recommended.

5.0 / 10.0

Don't think it twice, best hotel ever in Lucerne. The food quality is top notch, all the hotel staff is friendly and always willing to help you. Great location, hotel rooms are clean, comfortable, and everything is top quality.

3.0 / 10.0

Nil

5.0 / 10.0

Very classy hotel. The location is perfect and the staff was so friendly and welcoming.

10.0 / 10.0

Amazing place for vacation

2.0 / 10.0

Wouldn’t recommend this hotel. Lousy shower pressure, small rooms and average service. Don’t spend on this hotel.

8.0 / 10.0

This is a lovely hotel. Excellent service, comfortable beds, and lovely restaurant with a view. However, even by European standards the room was very small. It was uncomfortably small, and I thought it was worthwhile mentioning it here.

10.0 / 10.0

Great location! Took care of a problem I had to my satisfaction.

10.0 / 10.0

no parking

10.0 / 10.0

Lovely hotel in the old city with beautiful view across Lake at Jesuit Church. Terrace restaurant food was good and view exceptional. Could easily walk to Chapel Bridge and tourist spots and good restaurants

10.0 / 10.0

Loved our stay here!

8.0 / 10.0

Friendly staff. Very central.

8.0 / 10.0

The room was cute and cozy. The bath tub didn’t work properly and the WiFi I had to ask for help since it didn’t load right away. Location is great

10.0 / 10.0

This was an amazing property ! Their customer service was great, hotel room was a bit small. But very clean and great location.

5.0 / 10.0

This is an upscale hotel in an excellent location in the beautiful city Lucerne. The staff and service are excellent and the food at the restaurant at the hotel was superb!

10.0 / 10.0

The view from our balcony room was magnificent! View of the river, the lake & the surrounding mountains. We were lucky to have sunny clear sky during our stay. However, we had terrible luck with the shower. Water ran too cold or too hot, and sometimes it slowed to a drip!! We should've notified the front desk to call a plumber, but we were too busy enjoying our outings in Luzern!!!

10.0 / 10.0

Beautiful historic building with the most amazing location and view in Lucerne- right in the heart of old town! We couldn't get enough of the view of Jesuitkirche across the river and the chapel bridge from our private balcony. This was absolutely worth the money and we had a wonderful stay!

5.0 / 10.0

Great location and views.

8.0 / 10.0

Very clean and great location !

5.0 / 10.0

Beautiful hotel in the heart of Lucerne with a lovely view of the river. Extremely helpful staff.

10.0 / 10.0

A lovely place to stay! It was extremely comfortable, and the location was great. They even gifted us chocolates in our room upon arrival. I would recommend to stay there on a Saturday, so you can shop in the market for breakfast. Hotel breakfast is available, but I would pass on it, the strawberries I had from the market were the best I've ever eaten. If you drive, there are very clear instructions for how to arrive, as the road turns into pedestrian only. The rooms were very comfortable, and we loved the view from our balcony of the river and old city. Such a charming place with a very friendly staff!

5.0 / 10.0

Perfect location and great view. Great service. Nice rooms, restaurant and lobby.

10.0 / 10.0

Room was great, nice location

10.0 / 10.0

Perfect location in Lucerne!!! Amazing view from our room and wonderful staff!! Dinner at testraunt was incredible!!!

10.0 / 10.0

This is indeed an older property but itself kept pretty dated. It is done with elegance & great taste.

6.0 / 10.0

This property is in a fantastic location right near all the shopping and restaurants. The staff was incredible, helpful and very friendly. The hotel itself could use some updating for the rates they charge.

10.0 / 10.0

Perfect location

10.0 / 10.0

Close to shopping, dining and train station

10.0 / 10.0

Bathtub where shower is, is very hard to get in and out if you are a mature person. Step down to bathroom from bedroom also is an issue if you need to use bathroom in the middle of the night in the dark.

8.0 / 10.0

The place is great but I didn’t like the breakfast service. The lady in the restaurant was very pushy. I wanted a la carte option but she pushed to buffet option. She may have meant to help but it didn’t come across right. Other than that, it’s a nice location and convenient.

10.0 / 10.0

Very centric and lovely hotel. Just a few minutes walk from the Luzern train station.

5.0 / 10.0

Tremendous hotel in the heart of Luzern. Close to many shops, restaurants, bridges and so much more. Incredibly friendly service. The bar was an awesome option after a full day of walking or sightseeing. A beautifully designed and highly functional room. We can't wait to visit the area and stay here again.

10.0 / 10.0

Everything with this stay was wonderful, the location, the rooms, the staff. Would stay again!

10.0 / 10.0

Classy hotel located on the old town.

10.0 / 10.0

Excellent

5.0 / 10.0

This hotel is a perfect spot for a stay in Lucerne. Clean room, friendly staff, and excellent location.

10.0 / 10.0

Nice location, very clean facilities, wonderful two days staying. This is a returned to this hotel. Just be careful with the lobby’s mirror 😁

5.0 / 10.0

Centrally located, close to everything and with lots of dining options. The hotel restaurant was excellent also. I injured my knee skiing at the Jungfrau region and the staff was able to provide a wheelchair and found a lake view room so I can better enjoy my stay.

10.0 / 10.0

Staff was helpful. Valet parking was relatively simple. Rooms were spacious. Any issues were dealt with swiftly.

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