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Altstadt Hotel Krone Luzern

Top rated by guests

Standard Twin Room | Minibar, in-room safe, desk, blackout drapes

Quadruple Room | Bathroom | Free toiletries, hair dryer, towels, soap

Quadruple Room | Minibar, in-room safe, desk, blackout drapes

Quadruple Room | Bathroom | Free toiletries, hair dryer, towels, soap

Quadruple Room | Minibar, in-room safe, desk, blackout drapes

8.6Excellent

(1,002 Ratings)

"Breakfast was excellent. Staff was good."

Yu Hua

Don't miss out! Price and availability may change

8.6 / 10.0

Excellent(1,002 Ratings)

Hotel in Lucerne

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Historic hotel in Lucerne with a restaurant
This smoke-free hotel features a restaurant, valet parking, and a business center. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Altstadt Hotel Krone Luzern offers 29 accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. Televisions come with premium digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include portable fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at Altstadt Hotel Krone Luzern

Pool

Internet / Wifi

Laundry

TV

Map of Lucerne

city location on map

Nearby attractions

Swiss Museum of Transport

Ballenberg, Swiss Open-Air Museum

Nature and Animal Park Goldau

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

$$$$

Top rated by guests

8.6Excellent

(1,002 Ratings)

"Breakfast was excellent. Staff was good."

Yu Hua

Don't miss out! Price and availability may change

$$$$

8.6 / 10.0

Excellent(1,002 Ratings)

Hotel in Lucerne

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Lucerne

city location on map

Nearby attractions

Swiss Museum of Transport

Ballenberg, Swiss Open-Air Museum

Nature and Animal Park Goldau

Available Rooms

About this hotel

Historic hotel in Lucerne with a restaurant
This smoke-free hotel features a restaurant, valet parking, and a business center. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Altstadt Hotel Krone Luzern offers 29 accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. Televisions come with premium digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include portable fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Internet / Wifi

Laundry

TV

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

Ratings and reviews

8.6 / 10.0

Excellent(1,002 Ratings)

4.0 / 10.0

Location

5.0 / 10.0

Quite large room comfortable bed sufficient towelling.Coffee maker A1!

5.0 / 10.0

D

3.0 / 10.0

This was a very nice hotel, but I booked months in advance and requested two twin beds as I was staying with my mother. I ended up sleeping on the floor because they didn’t organise two twin beds. Very disappointed after a long drive. My back is hurting today and I paid $360AUD for one night

5.0 / 10.0

Loved the location of the Hotel. We were happy that they had valet parking. Our room was clean and management was very helpful with our stay. We loved Lucerne.

6.0 / 10.0

Great location and easy to walk to from Luzern train station. Property needs to be renovated; the room showed a lot of wear and tear. Wasn't very clean either. Bathroom was fine and shower was decent for European standards. It was okay for the few days I was in Luzern but should I return I would not stay here again.

10.0 / 10.0

Breakfast was excellent. Staff was good.

6.0 / 10.0

The location was great and was within walking distance to almost all of our points of interests. The room was spacious and had pretty good amenities, but with only one fan (triple room), it became unbearable at times to sleep through the active heatwave. We tried asking the receptionist for an extra fan, but we were told that all were in use. The beds were generally comfortable, and fortunately, the receptionist/housekeeping was able to rearrange our three beds to maximize the fan’s reach. The other receptionist also helped called us a taxi to the train station. The wifi was unfortunately very unstable. There were hours where there was basically no wifi in our room. A lot of the TV channels were also not available. I wish we were told in advance that a Lucerne Visitor Pass would be provided as part of our stay, since it would have affected how we purchased the Swiss Travel Pass. Had we known that the Lucerne Visitor Pass would have provided basically the same benefits, we would have purchased a different travel pass instead and saved more money.

1.0 / 10.0

The receptionist was very rude. The one room available at the time we arrived was tiny and extremely hot, not at all what the photos and description of the hotel showed on Hotels.com. The luggage storage room was unlocked and open to everyone. We left immediately after checking in and paying fees and breakfast for 3 nights as well as the original pre-payment for the 2 rooms for 3 nights of $1,908.62. We told the clerk that we wanted refunds but he didn't respond so we left. We still want a refund!!

10.0 / 10.0

Great Hotel! Close to everything including the train station.

10.0 / 10.0

Nice hotel and service. Great location

4.0 / 10.0

Neat, clean and centrally located

8.0 / 10.0

perfect location

8.0 / 10.0

Excellent

10.0 / 10.0

Excellent location, close to train station.

6.0 / 10.0

Property looks nicer online than in person. No air conditioning either which is rough when Switzerland is having a heat wave. Shower curtain kept falling off. Elevator is tiny. Wouldn’t stay here again. Surprised it has a 3 star rating honestly

10.0 / 10.0

Great location, convenient and quiet

6.0 / 10.0

Noisy

8.0 / 10.0

The hotel is at a good location in the old town. Hotel is clean. However, it was noisy due to construction across the street. My bathroom shower/shampoo soap bottle was not filled so I had no soap to use while showering and couldn’t call front desk because it’s past 9 pm. 😣

8.0 / 10.0

Great location and staff. Construction was a bother.

8.0 / 10.0

Great location; very good breakfast! Janine served GF bread to my husband and he was happy! USB plugs in room were not working but we were fine. Good sized room; bathroom had a tub! I’m not a fan of the combined shampoo and body wash; I missed having some lotion and conditioner.

10.0 / 10.0

It was a lovely property to stay at. The lady at front desk was very friendly and helpful. The room was clean and spacious and had all the necessary amenities/toiletries. The view from my room was gorgeous as it looked out into Old Town. The one factor I didn't really like was that the cleaning team starts very early in the day (around maybe 8am) and the noise would echo through the hall to my room. I wanted to catch up on some sleep but wasn't able to due to the noise. The hotel location was very convenient. I would still want to come back to stay at this hotel the next time i visit Lucerne.

2.0 / 10.0

Reception staff behavior – I found the front desk staff to be quite rude and unhelpful during check-in and throughout my stay. I expected more courteous and professional service. Lack of air conditioning – The room was uncomfortably warm, and I was surprised to find that the hotel did not provide air conditioning or any effective alternative. Uncomfortable mattress – The mattress was extremely uncomfortable, making it difficult to get a good night's sleep.

4.0 / 10.0

Perfect location, right in old town, lots to see and do.plenty of restaurants close by. I think the hotel was converted from an old house. The room is quite muggy and small insects fly in when you open the window. Overall it was a very good hotel.

5.0 / 10.0

Nice hotel, centrally located in the old town. Convenient to everything. Our room was nice and comfortable. Breakfast (fee) was superb with an awesome attendant. Staff was professional and helpful.

10.0 / 10.0

Would highly recommend this hotel. Great location and access to public transit.

5.0 / 10.0

The location could not have been better to explore the Old Town!

5.0 / 10.0

Great place, large rooms, and a good price.

10.0 / 10.0

This property is in the heart of the Old City and is beautiful! The staff was amazing and even let us store our bags the morning of check out until our train time. Beautiful location!

5.0 / 10.0

Great place and large rooms

10.0 / 10.0

This hotel is fantastic. A lovely and quaint hotel right in the heart of the city. The rooms were perfectly fine. The location is absolutely perfect. Book this hotel with absolute confidence.

10.0 / 10.0

The convenience of the location was a plus, and was close to a lot of important places.

8.0 / 10.0

I was very happy with this hotel. the single room was small but I knew that and the good rate reflected it. and it was so clean and such a great location near everything in this walkable iconic swiss town. I came in straight from the train station, an easy walk, and i was immediately made so comfortable by the sweet young lady helping me get situated and checked in at the front desk. highly recommended for a cozy sleep in the heart of Luzern

10.0 / 10.0

Nice large room, comfortable beds and pollows. Great location in Old Town Lucerne. Friendly and helpful staff.

8.0 / 10.0

Classic & good location

5.0 / 10.0

One of my favourite hotels. I could have stayed for days. Loved my room with fully opening windows out to the square below. Great location in the old town. Very comfortable room, staff were great. Definitely recommend and I would stay again if I get the chance

10.0 / 10.0

This hotel was in a great location. Beauty city.

10.0 / 10.0

Nice large clean modern room. Staff was very helpful, especially prior to our stay, with answering questions. They made some great restaurant suggestions and helped with information to day trip to Mt Pilatus. Our beautiful room had 2 windows that opened up to the plaza and fountain below, but was surprisingly noisy (loud people outside at night). It’s in a great location, but not in a main foot traffic area. I would definitely stay there again!

8.0 / 10.0

fantastic location 12 min walking from the train station, comfortable bedding, is clean. they offer luggage storage before check-in but it is not secured by anything so a little sketchy. the bathroom faucet in my room was leaky, which was annoying. would stay again though, price was fine.

10.0 / 10.0

Excellent hotel in old town Lucerne.

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