Hotel Rothaus Luzern & Peruvian Culinary Art

The facility seemed very old and wasnt maintained well. The beds were uncomfortable and as pur room was closer to the road very noisy.

Our stay at this hotel was very disappointing. The rooms were extremely cramped. We booked a room for four people, but two of us were expected to share a sofa bed. The sofa bed was extremely uncomfortable, with hard springs that made it impossible to rest properly. Housekeeping was almost non-existent. There was no room service at al!! Only towel changes. Basic necessities like toilet tissue were not replenished, which was unacceptable. The shower water pressure was incredibly weak. Given the cold weather, the slow and barely warm shower made the experience even worse. Breakfast was very basic and limited. The spread consisted of eggs, hotdogs, bread, a small salad bar, and orange juice. Definitely not worth looking forward to. The front desk service was also poor. We arrived at 11 a.m and the lobby was empty for an hour as we settled down. We were informed that check-in would be at 3 p.m., which was fine. We left our luggage, went out, and returned at 3 p.m. However, the staff did not attend to us immediately and served other guests first. When she finally attended to us, she requested passport details and proceeded with paperwork for all 10 of us, which took an additional 30 minutes. This was frustrating, especially since we had already completed online check-in and were required to repeat the process manually. Overall, this hotel is not suitable for families or anyone looking for a comfortable and pleasant stay. The service, facilities, and overall experience were ver

Room was dirty.

Breakfast good, but one staff member rushed us while the other was much friendlier. Restaurant was overpriced for what it was. Room had unplugged light that took a day to figure out and the safe was broken. Otherwise, nice hotel.

Hotel was ideal for what we wanted, room sufficient and breakfast was good. Staff friendly check-in and out was easy. Only downside was general cleanliness and condition of room, but dated and could do with an upgrade.

Room was so small. Bed was banged up and scratched. Set up for breakfast was loud each morning. Garbage dumpsters out our window made room smelly. But staff were friendly and breakfast very good.

The room is pretty basic, nothing too nice. Our issues were the bathroom door did not fully close and the pillows are probably the most uncomfortable I have ever used.

Had to leave as the property was way below expectations. The fans were blowing dirt, I have a video, when the cleaning person came to clean the fans, there was a lot of dust that were taken out. the room was small and old and , the bathroom was old, the bathtub unsafe to use