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Hotel Baslertor

Top rated by guests

Hot Tub, Balcony/Terrace, Swimming pool

Lobby or reception

Lobby or reception

Balcony/Terrace

Photo of the whole room

8.3Excellent

(1,659 Ratings)

"Comfortable room in a fantastic position. Could not have asked for more. The owner, Tobby was so friendly & helpful it helped make our stay perfect 😍"

Verified guest

Don't miss out! Price and availability may change

8.3 / 10.0

Excellent(1,659 Ratings)

Hotel in Lucerne

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Conveniently located in the center of Lucerne, Hotel Baslertor provides 3-star accommodations close to Lucerne Train Station and Lion Monument.

Amenities at Hotel Baslertor

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Garden

Family friendly

Map of Lucerne

city location on map

Nearby attractions

Swiss Museum of Transport

Ballenberg, Swiss Open-Air Museum

Nature and Animal Park Goldau

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.3Excellent

(1,659 Ratings)

"Comfortable room in a fantastic position. Could not have asked for more. The owner, Tobby was so friendly & helpful it helped make our stay perfect 😍"

Verified guest

Don't miss out! Price and availability may change

$$$$

8.3 / 10.0

Excellent(1,659 Ratings)

Hotel in Lucerne

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Lucerne

city location on map

Nearby attractions

Swiss Museum of Transport

Ballenberg, Swiss Open-Air Museum

Nature and Animal Park Goldau

Available Rooms

About this hotel

Conveniently located in the center of Lucerne, Hotel Baslertor provides 3-star accommodations close to Lucerne Train Station and Lion Monument.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Garden

Family friendly

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.3 / 10.0

Excellent(1,659 Ratings)

100% verified reviews

10.0 / 10.0

Great room in a wonderful position, close to everything.

Comfortable room in a fantastic position. Could not have asked for more. The owner, Tobby was so friendly & helpful it helped make our stay perfect 😍

Can’t think of a thing, because Toby would have fixed it!

10.0 / 10.0

Excellent!

I like that is super clean and well maintained and the staff were so pleasant helpful and simply welcoming. Las was the one who waited for us to be the last person to be checked in while Sandy who was there at the check out.. i really love the place it is so cozy and near to almost everything except that i was a bad weather we went to luzern and we need to cut the trip short... but if i get a chance to comeback this will be a place to stay! Hundred %

The heater was not fully at the highest temperature that time i was sooo cold in 201! Maybe because it was too cold outside and i did not bother to inform the receptionist as they are closed until 9pm

8.0 / 10.0

Basic good location hotel

Good location/very close walk to both train station and river/bridges/old town.

Very basic but for good price compared to other Lucerne hotels, and we spend more time out than inside.

9.0 / 10.0

Amazing location, friendly staff, everything was superb!

Staff incredibly nice and friendly! Comfortable beds, nice hotel, we loved it. We would definitely come back!

10.0 / 10.0

Comfortable stay

The family room was comfortable for our group of 4 friends. The washroom was spacious. Less than 10 minutes walk from Chapel Bridge and 2 mins walk to nearest bus stand. The reception staff was very warm. They even let us keep our luggage for a while after checkout. Would recommend this place. The coffee machine at reception was a bonus. 🙂

7.0 / 10.0

Great location. Fairly priced.

Super location. Free coffee in reception and rooms. Enjoyed the jacuzzi.

The room and bathroom were very small. The curtains did not black out the light. I wasn’t a fan of the bed linen.

7.0 / 10.0

Small but convenient hotel

Location was convenient as it is from walkable distance from Lucerne Station, there are lots of shops and restaurants nearby. Also located near Chapel bridge and Lion Monument. Staff were very nice and provided us with the Lucerne Tourist card

Didn't have aircon, even though we opened the windows at night, it was quite warm and very noisy. The bathroom were big but a bit old. Lifts are so small we had to take turn going up as there was not enough space for both people and suitcases.

10.0 / 10.0

Great location, comfortable room, helpful staff.

Helpful staff gave us local recommendations for dining and sightseeing to a place that was not previously known to us. Room was clean and comfortable. Location was good. Appreciated secure luggage storage.

Would have liked breakfast option.

9.0 / 10.0

Was a comfortable stay

The location and the receptionists. Very nice and friendly people. The room was spacious.

There weren’t enough power outlets to charge our phones, backup chargers and camera batteries

10.0 / 10.0

Wonderful stay

Location!

Nothing

9.0 / 10.0

We have great time in Lucerne I will recommend to my client recommended for clients

Close to everything and easy access to Chapel bridge and tourist spot with free travel card we use for bus and tram to explore the city and surrounding area

Some minor issues in their bathroom

10.0 / 10.0

Great location

Location was close to everything and easy to find. The staff was very friendly. The room was spacious for 3 adults. Even though it was central, it was quiet at night.

N/A

9.0 / 10.0

Hidden gem in the heart of Lucern

Love the location and the roof top terrace attached to our room

Nil

9.0 / 10.0

Perfect location and option for what our family needed and very very good service.

The location was ideal and the pool was just right for our short stay. The room was a little small but clean. At first the wifi didn't work but the host was amazing in getting that going. Overall very happy.

The tv didn't work which wasn't a big deal for us but if it is, it may be something you consider or check ahead of time.

7.0 / 10.0

It was an enjoyable stay.

It is clean and quiet

Short distance from the train but need climb stairs

9.0 / 10.0

Great location and great facilities.

Great location. Clean. Luggage room available.

5.0 / 10.0

Great location.Facilitiesare one step above Youth Hostel

Excellent location. Very helpful staff

Room was very small VERY SMALL! No place to sit and no place to put luggage very uncomfortable. The air conditioning unit was noisy and blasted cold air across the entire room

10.0 / 10.0

Everything was phenomenal and staff were wonderful. AC was a big factor and the elevator.

The front desk staff were exceptional, location is excellent, housekeeping is great. Everything is great. Would stay there again when we have the chance to visit Switzerland again.

None.

4.0 / 10.0

Our room was good, my sisters room was horrible.

Our room on the second floor was nice. Nothing fancy, but nice and large enough for two people. We enjoyed a door out to the patio which we took advantage of.

It was not fair. My sister and her husband also stayed when we visited Lucerne. We paid the same amount for both our rooms and she was on the 5th floor. In the attic. She showed us her room. It was awful. I would never have accepted the room. I would have gone back to the desk and demanded another room or a refund and gone somewhere else. Beware if you stay at this hotel. Do not accept a room on the 5th floor!

4.0 / 10.0

Very disappointing

Location

Room - noisy, shabby, no kettle, no hairdryer, no glasses in bathroom!

8.0 / 10.0

Nice location in Lucerne

Very nice location.

The room was very small. I would upgrade to a larger room.

10.0 / 10.0

Loved my stay here!

Very nice and cozy hotel in Old Town, close to everything! The room was spacious and comfortable! Staff is friendly, and they make some tasty coffee downstairs, free for their guests :)

8.0 / 10.0

Comfortable stay in Lucerne and great location.

Great location. Clean. Helpful staff. There is a lift which is an added bonus. The pool looked lovely. Overall a decent place to rest our heads after a long day of sightseeing. We would stay again.

Aircon worked well in the double room with terrace but not so well in quadruple room (probably needs a bigger unit for that room).

9.0 / 10.0

Quaint, clean and personable!

The staff were exceptional and the hotel was quaint and well cared for for. The location was great for accessing all areas of the city. The air conditioning worked well and the unbrellas were appreciated on our rainy visit!

8.0 / 10.0

Very nice

Super friendly and very helpful staff, great location

Very expensive but that is Luzern, particularly at this time of the year

10.0 / 10.0

Great option in central Lucerne

Baslertor hotel is a great option for staying in Lucerne's downtown, right in the heart of the action at a reasonable price. We took a big room for 8 people and it was wide enough and comfortable. Cleanliness is a most. The swimming pool is an extra bonus. Would come back again with big pleasure.

It is a shame that no breakfast is served at the hotel, but there are plenty of bars and coffee shops around.

9.0 / 10.0

Good location, Friendly staff

Excellent location. Decent room. Good friendly staff. helped us store the luggage before/after our check-in/check-out and provided good information.

Beds could have been more comfortable. the provided AC worked well but it was still a bit hot given how big the room was.

10.0 / 10.0

Great hotel in the heart of Luzern

Great swimming pool (biggest advantage during heat wave), cosy family room with enough space for all 4 people and luggage, excellent staff. We could use the swimming pool before check in time (there are towels and bathrooms provided for the swimming area). Best possible location, only 10 min walk from the train station.

Nothing comes to our minds

8.0 / 10.0

Good

Location, furnish and decorate are good. Staffs are nice. A little far from the station with luggage.

None.

6.0 / 10.0

okay, for a quick one night stay, but if looking for a comfortable longer stay, this i.

Location was great, and the staff was helpful and friendly.

The portable ac had to dangling out the window, so the window stayed open all night with constant street noise and mosquitoes coming in. The blackout shades only blocked half the windows, you could read by the street lights. The pool also had very limited hours.

10.0 / 10.0

Central yet quiet and comfortable

Great location and helpful staff

7.0 / 10.0

Location Location Location!

The location is fantastic. Very close to the Jesuit Church and Chapel Bridge. Staff were friendly and professional. The hotel is stylish and clean.

The double room was very small. The smallest hotel room I have ever stayed in. It was ok for 2 nights but I wouldn't recommend for a longer stay. It can feel cramped.

10.0 / 10.0

Excellent!

This is our favorite hotel of whole trip in Switzerland. The pool area lovely and private with 2 outdoor seating areas. Our family room was good for family of 4 with wonderful air conditioning! The front desk staff and manager were very helpful and willing to go above and beyond to make our stay wonderful. The location is lovely with great restaurants nearby. It felt very safe. Fantastic stay.

Nothing

9.0 / 10.0

Warm Hospitality and Prime Location in Lucerne. A Charming Stay with Room for Improvement

The team was exceptionally friendly, welcoming us with big smiles and kindly accommodating an early check-in at no extra cost. The hotel has a charming boutique feel and enjoys an excellent location right in the heart of Lucerne. The room had a small AC unit, which was a welcome feature and really helped during the warm summer nights.

One area for improvement is the cleanliness of the toilet, it wasn’t as spotless as we would have expected. Additionally, the dispensers for hand wash and shower gel were empty during part of our stay and weren’t refilled promptly, remaining unused for at least one night

8.0 / 10.0

Good location and good value for money.

The front desk was kind to help us adjust the number of occupants on the day and fixed the room very quickly. The location was good next to the scenic part of the river and to food options. The porch by the pool was a good area for group catch up.

Could be more dedicated desk for coffee, hot water. It was a little bit spread out on the lobby.

8.0 / 10.0

The hotel is close to the city but also far enough away to be quite and relaxing.

The hotel was located in a great location to the bridges, parking and food. We had a Double Room with Terrace that was fun to stay in and the kids had a Quintuple Room that they all enjoyed.

Really the only thing we didn't like was that the Air Conditioning unit was in the way of the door to the Terrace. But having AC was great!

7.0 / 10.0

Great location and comfortable for couple of days of stay

Clean and great facilities

Internet was very slow

9.0 / 10.0

Enjoyed was spot on for what we needed for one night stay for women’s euros

Friendly staff. Spacious clean and modern room great pool.

No breakfast facilities

9.0 / 10.0

overall we enjoyed - location was great

location was great. staff was very friendly and helpful. nice terrace and pool area.

room was small. price high but likely competitive for area. indicated a/c but i never found it. room was warm. - no screens on windows so couldn't open due to bugs

10.0 / 10.0

Incredible location

Absolutely fantastic central location. Super friendly and helpful staff, great value - it's rare to find rooms for a family of five. The pool was brilliant. This was the prefect place from which to explore luzern

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