Hotel Luzernerhof





7.6Good
(1,900 Ratings)
"Everything. It was cosy."
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4-Star Hotel
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
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Just 328 feet from Lake Lucerne, Hotel Luzernerhof in Lucerne’s Old Town is within a 5-minute walk from the Chapel Bridge and the Lion Monument.
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Heating
Balcony/Terrace
WiFi/Internet
Ski in/Ski out
Laundry services
Family friendly
Ironing facilities
Smoking allowed
Safe
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.6Good
(1,900 Ratings)
"Everything. It was cosy."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Everything. It was cosy.
10.0 / 10.0
Lovely comfortable beds. Coffee machine in room. Accommodating and lovely staff - made the stay perfect.
Nothing. Everything was good.
10.0 / 10.0
Location is excellent. Very big Apartment and very tidy. Easy to everywhere.
All good.
7.0 / 10.0
Reception staff were lovely
Single rooms were great
Location was very handy, 10 min walk from train station
Vouchers provided for SBB trains round trip to & from Luzern
Breakfast area was very outdated, small breakfast options
Breakfast staff were not the kindest unfortunately
7.0 / 10.0
In Room 102 I could hear a constant dripping sound in the wall. It stopped me from sleeping well.
6.0 / 10.0
The property is in a fantastic location
It was old and tired
7.0 / 10.0
Location
Room was small, and had to wait even we went after if check in time.
8.0 / 10.0
Very convenient. Buses to train station come all the time. Friendly staff.
No electric kettle. Have to use coffee machine for hot water.
8.0 / 10.0
Great location!
They need more than 1 elevator.
7.0 / 10.0
The entire floor just for the two of us.
Fridge not working-
Kitchen door handle broken
7.0 / 10.0
Location
Dust in the room.
Over priced for what you got.
8.0 / 10.0
Very nice hotel, cozy and comfy! The room is not big, but modern, clean and well-organised. With a good coffee machine :) The staff is friendly, and the breakfast is tasty.
7.0 / 10.0
Very good location
Rooms ok …WiFi horrendous… could hear noise from traffic outside.
3.0 / 10.0
Location was pretty central but on a very busy main road.
Reception areas not shown in the website are shoddy, tacky and in great need if renovation as is the breakfast room. WiFi is none existent, dropping in and out.
The shower cubicle is minuscule and black grout. Towels are thin with holes. Shower gel and shampoo dispensers empty and despite two requests not refilled.
Room not serviced over three days. Had to ask for a towel change.
Very very poor value for the money.
5.0 / 10.0
The location is excellent, and that is probably all.
The smell in the foyer (or rather entrance, as there isn't really an entrance hall) is not pleasant at all. Many lights in the room didn't work. Run down hotel.
10.0 / 10.0
Room was spacious.
Great location to train station and lake.
Very clean and good room facilities
9.0 / 10.0
Very near the Lake. Excellent breakfast. Lovely staff
Very expensive.
2.0 / 10.0
It’s not an air conditioned hotel and is not prepared for summers. You cannot sit in the room it was so hot and had no proper ventilation.
The glass slab over the wash basin makes wash basin half usable.
Breakfast is bad.
8.0 / 10.0
Bed comfortable & a good shower
Disappointed as we asked for twin bedded room but it wasn’t. Was travelling with my friend. Also it was extremely warm & no cooling fan so was bit uncomfortable.
7.0 / 10.0
The location was great. Also the room was clean and beautiful and renovated. Very friendly and kind staff!
It was renovated the half of the hotel.
10.0 / 10.0
Fantastic service, fantastic location and quality hotel. We stayed for only one night but the staff were incredibly friendly, lovely and helpful. The location is either a 600m walk from the main train station or two stops with a bus (4 lines go this way so very frequent). Renovated bathrooms and rooms, lift and nice stair case. Great stay!
4.0 / 10.0
The location was good.
Windows didn’t open much, room was hot, elevator was too small and not enough of them. Room was small, especially for the money.
10.0 / 10.0
Good location clean and very friendly
8.0 / 10.0
Location
Breakfast not included
9.0 / 10.0
Our overall experience was fantastic. The hotel is very close to the Lucerne Train station and the lake. The staff was very friendly, the room was very clean and quiet. The breakfast is really good. Definitely, we recommend this hotel.
7.0 / 10.0
Did not feel 4 star at all. Very old. Breakfast was ok. The price was pretty good compared to Lucerne standard.
5.0 / 10.0
Location perfect.
Quite pricey for a single room but everything was clean and tidy in a very small room. Problem with the smell of cigarettes in communal areas coming from the bar.
2.0 / 10.0
Location was good
The room was filthy, bed and shower were clean.
9.0 / 10.0
the location is perfect and the staffs are nice !!
small elevator
5.0 / 10.0
All in all ok.For tourist a perfect position. Rooms are ok but nothing special.
If you are on the reception is smells strongly. Next to it is a bar where smoking is possible. The smoking smell is in the hold house.
7.0 / 10.0
The hotel is in the center of Lucerne in a good location. The rooms are comfortable and clean.
The hotel is a bit noisy. There is some traffic in the street of the hotel and the windows don’t isolate so much from the external noise.
7.0 / 10.0
comfortable room
Disappointing there was no fridge or tea/coffee making in the room.
10.0 / 10.0
Location was excellent. Hotel was very clean
5.0 / 10.0
over price
price to hight compare to facilities
6.0 / 10.0
Location very good. Good bar and the restaurant food was expensive but nice.
Poor service on check in. Told our room would be ready between 2-3 to be given the keys at 3:30 and on arrival to room cleaners still cleaning it. It was all a bit disorganised on check in with staff not knowing what they were doing. The check in needs to be earlier. Breakfast offered would be a good addition as well as more flexible eating options and coffee making facilities.
8.0 / 10.0
Location for very nice. Decent rooms. Helpful staff
Rooms got a little hot
4.0 / 10.0
Nothing
Highly pricy, poor hotel, very small room, poor breakfast, breakfast lady very attitudinal, NEVER RECOMMEND THIS HOTEL
7.0 / 10.0
The room was comfortable and functional. Basic not sure this should be listed as four star
Poor Internet connection
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Luzernerhof. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Luzernerhof pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hotel Luzernerhof?
We found 19 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, pets allowed, and heating.
