Waldstätterhof Swiss Quality Hotel
Top rated by guests





8.4Excellent
(2,765 Ratings)
"Perfect location ! Excellent breakfast, just across the street from the train station, cosy, beautiful bathroom and great hot showering !"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Just 110 yards from the Luzern train station and 220 yards from the ship pier, the famous Kapellbrücke (Chapel Bridge) and the lake, the Waldstätterhof Hotel enjoys a central location.
Business facilities
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Laundry services
Electric Vehicle Charging Station
Safe
Accessible by lift
Key access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.4Excellent
(2,765 Ratings)
"Perfect location ! Excellent breakfast, just across the street from the train station, cosy, beautiful bathroom and great hot showering !"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
The location is exceptional
Breakfast is expensive
10.0 / 10.0
Perfect location ! Excellent breakfast, just across the street from the train station, cosy, beautiful bathroom and great hot showering !
7.0 / 10.0
I chose this hotel for its proximity to KKL being in walking distance. The breakfast was declisios. The beds were comfortable. Private parking is a plus.
For this price, I would expect more amenities in the room. It is overpriced in general (room, parking space) just for its location and perhaps because it is in a nice-looking building, but it doesn't have any other plus to deserve this price.
10.0 / 10.0
Nice spacious rooms. Great location. Friendly staff.
Nothing
10.0 / 10.0
Beautifully kept
9.0 / 10.0
We managed to get early check in and we were also upgraded to bigger, adjoining rooms so that was great. The rooms are also spacious and bright, very comfortable. We didn't expect to get a Lucerne Tourist Card but we did so that was added bonus for us as we did not utilise our Swiss Travel Pass for the day. The location was amazing, just opposite the main train station and near to shops and restaurants. The staff was also helpful in checking for us the weather conditions so that we could plan the day's program. Coffee capsules were provided which is a plus too.
The pillows are too soft and it would help if two pillows were provided for better comfort. We accidentally locked the windows and couldn't open without keys so that was a bother as there was no air conditioning in the room. Everything else was great.
7.0 / 10.0
Location was great.
So loud and was unable to control temperature
10.0 / 10.0
Close to the station and the staff were very friendly and helpful.
Nothing we would gladly stay there again.
9.0 / 10.0
Beautifully renovated, classical with high ceilings. Spacious rooms. Very comfortable
Windows do not open and thermostat couldn’t be changed. Room was too warm
9.0 / 10.0
Perfect location - just 2 minutes walk from the main station. It has a great restaurant and is surrounded by lots of other places to eat or pubs. Very good mattress and pillows - comfortable bed. It's a 3-star hotel but it could easily be a 4-star too in my opinion.
It does provide you with a little coffee machine and a complementary bottle of water, I would however really appreciate also a kettle to boil water in. Also in terms of the tea choice, some fruit and/or peppermint tea would be welcome, as all the other tea options (black and green tea) would've kept me awake at night.
10.0 / 10.0
Swiss efficiency and style. Beautiful location. What is there not to like.
10.0 / 10.0
Location was perfect and the hotel was beautiful
9.0 / 10.0
Very nice location. Convenient to shopping and multiple great places for food and drinks.
The hotel is directly across from a nice market, too.
The lobby is very comfortable and the staff was helpful.
The room was pretty small. They said they’d given us an upgrade. That ended up being a sofa in the corner of the room. Also, there was a big bottle of water & two glasses in the room, but we couldn’t get the bottle open. That wasn’t helpful.
9.0 / 10.0
Location,
10.0 / 10.0
Close to the train station and Luzern center. Ironing room. Room view out the front of the building.
Small shower
8.0 / 10.0
Great location where just next to train station!
The staff is nice and friendly and give us a great room❤
The breakfast is also good.
no
10.0 / 10.0
Professional, courteous, friendly, pleasant, and respectful front check in staff!
Nothing
8.0 / 10.0
Fancy hotel, friendly staff, fan provided in room, comfy bed.
Street noise especially because we had to keep window open at nice to keep room cool.
9.0 / 10.0
Everyone at the reception desk was fabulous. The location of the hotel is ideal for traveling by train and to site see. The restaurant is exceptional and so was the service in the restaurant. The lobby decor is welcoming.
The only thing off was the room decor - it felt overlooked compared to the rest of the hotel. Just basic storage needs and aesthetics could be improved.
9.0 / 10.0
Room was clean and spacious. We only stayed for one night but everyone was friendly and welcoming. It was close to the train station which was definitely a plus!
There is no a/c but they do provide a fan. Overall, we were comfortable in the room for a stay in late August.
6.0 / 10.0
Comfortable bed, good soap, clean and quiet.
The evening staff in the restaurant was rude and not up to Swiss standards. The breakfast staff was excellent.
9.0 / 10.0
Breakfast was ok but not much choice.
Great location. Right next to train station and walking distance to sites
Room was too hot and although we were given a fan, it was still a little uncomfortable. It was 25 degrees outside and summer time so not surprising.
Otherwise very comfy and spacious
9.0 / 10.0
Location is amazing, super close to old town, bridge and basically 2 min walk from train station. Staffs are super nice! That’s the best part. I had a room with no wifi signals, they changed/ upgraded me to another room the next day.
All good
9.0 / 10.0
Location - perfectly situated for access to city, restaurants, supermarket, train station and sightseeing. Perfect walking distances
Room - was spacious enough for what we required.
Room - we kept getting loud banging and scraping noises but nobody could work out where they were coming from.
9.0 / 10.0
proximity to trains and downtown
the alternative ac they had didn’t work in our room but we were able to open the window
10.0 / 10.0
The interior courtyard room was quiet. Great location, easy walk from the train station.
10.0 / 10.0
Staff were lovely and talked us through a walking tour of the city. Bed was very comfortable. Room was a good size. Location was brilliant! Highly recommend
Shower was tiny but water pressure was great
10.0 / 10.0
Situated opposite train station and tourist information. Ideal for a short stay.
Breakfast very good, staff helpful.
Room very comfortable, maybe ask for one at the back to avoid traffic noise.
Enjoyed our stay, thank you.
Nothing.
4.0 / 10.0
Good location
The quality of the room for the price paid was very disappointing.
The quality of the breakfast offering was very poor for the price.
Air con in bedroom was noisy
7.0 / 10.0
The location is terrific - steps from the train station and from the ferry for the Golden Circle to Pilatus.
It feels like a hotel that is designed to cater to group travelers. Even though the building is old, a remodel has removed any charm. It feels like a mid-tier business hotel. The breakfast was only so-so. And there's no air conditioning and our room was very hot.
7.0 / 10.0
Location was great and staff helpful
Very clean rooms
Although we had air-conditioning as did my parents next door neither was turned on.
I asked staff and from what I could understand it was unavailable as the system had been turned off ??
We were provided with free standing fans but they were so noisy it prevented any sleep
10.0 / 10.0
Very close to the train station and central to all the tourist spots. The front desk people are very nice and helpful.
Nothing
10.0 / 10.0
Fab location
10.0 / 10.0
This place is over the road from the main train station. The hotel is lovely and the staff were really friendly and helpful.
9.0 / 10.0
Everything, absolutely fantastic, friendly staff, comfortable rooms, brilliant location , really liked the idea of the honesty bar although we did not get a chance to use it plus the free ice cold water in the heat was incredible. Think they also had free coffee but again we did not get a chance to use it.
Nothing not to like
1.0 / 10.0
No Air Conditioning. Definitely not comfortable on hot days
7.0 / 10.0
Location close to rail station
Breakfast was very good
No air con and windows did not open.Provided with an ineffective fan given how muggy it was
10.0 / 10.0
Near the station.
Staff are friendly.
Hotel is clean
None
8.0 / 10.0
Conveniently located near the Lucerne Station. Spacious rooms. Friendly Staff.
Nothing
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Waldstätterhof Swiss Quality Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Waldstätterhof Swiss Quality Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Waldstätterhof Swiss Quality Hotel?
We found 19 amenities for this rental. This includes business facilities, free wifi/internet, free parking, non-smoking, and pets allowed.
