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Hotel Spatz

Property building

TV and multimedia, Bedroom

Bed, Bedroom, internet, wardrobe

Bed, Bedroom, internet

Breakfast

7.6Good

(1,617 Ratings)

"The staff were very friendly and helpful! The breakfast was very good. The location is right next to a bus stop that gets you to all areas of the city and right to the main bus/train station which mad..."

Verified guest

Don't miss out! Price and availability may change

7.6 / 10.0

Good(1,617 Ratings)

Hotel in Lucerne

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Internet / Wifi, Parking and more

About this hotel

On the edge of Luzern and just a 5 minute bus drive from the center, Hotel Spatz offers rooms with free Wi-Fi. The hotel’s own restaurant serves Swiss specialties made with local products. You can also sample different international wines on site.

Amenities at Hotel Spatz

Pets allowed

Internet / Wifi

Parking

Laundry

TV

Family friendly

Free parking

Map of Lucerne

city location on map

Nearby attractions

Swiss Museum of Transport

Ballenberg, Swiss Open-Air Museum

Nature and Animal Park Goldau

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

7.6Good

(1,617 Ratings)

"The staff were very friendly and helpful! The breakfast was very good. The location is right next to a bus stop that gets you to all areas of the city and right to the main bus/train station which mad..."

Verified guest

Don't miss out! Price and availability may change

$$$$

7.6 / 10.0

Good(1,617 Ratings)

Hotel in Lucerne

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Internet / Wifi, Parking and more

Map of Lucerne

city location on map

Nearby attractions

Swiss Museum of Transport

Ballenberg, Swiss Open-Air Museum

Nature and Animal Park Goldau

Available Rooms

About this hotel

On the edge of Luzern and just a 5 minute bus drive from the center, Hotel Spatz offers rooms with free Wi-Fi. The hotel’s own restaurant serves Swiss specialties made with local products. You can also sample different international wines on site.

Amenities

Pets allowed

Internet / Wifi

Parking

Laundry

TV

Family friendly

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

7.6 / 10.0

Good(1,617 Ratings)

100% verified reviews

8.0 / 10.0

great location! receptionist was so nice, such easy check in and check out

comfort, bathroom had hair dryer and it was with toilet and shower, room was just enough space for everyone, beds were comfy and thick duvet

The sofa bed didn’t have a bedsheet on it but it was late at night already so I couldn’t ask anyone. it was just the mattress as it is and duvet on top

7.0 / 10.0

Decent place to rest

We booked a triple room for 2 people so it is pretty spacious. Room has fans available which is great considering some days can get quite warm and stuffy even when we were there in September. The hotel is about 10mins away from the luzern train station by bus and the bus stops are directly in front which makes it convenient.

Even though I knew there’s no lift at the property when we booked the hotel, the male staff straight out rejected our request for him to help with our luggage because our room is all the way at the attic floor. Also, out of the 2 breakfasts there, one morning we were asked to collect our own drinks when they served everybody else, who were not Chinese-looking. Didn’t really like the attitude.

6.0 / 10.0

Clean and affordable by local standards. The street is busy and a bit loud.

The hotel is very clean and the staff are helpful and friendly. The street outside is busy and loud, however. It is not the fault of the hotel but it is something that people should be prepared for if they are staying there. Also, the parking is very difficult to get into as the area around the property is very small. Overall, the hotel is as comfortable as it can be given the little space it’s got. They are doing very well with what they have, just know that the space is very tight and is located on a busy street.

Noisy street, hard to park.

7.0 / 10.0

Nice clean, comfortable hotel with great access to public transport, A great base to explore Lucerne

The hotel was located a little distance from the town centre, but this was not an issue, as a bus stop is situated right out the front, and all public transport was free with the Lucerne pass. This made getting about the city easy and enjoyable. Room was comfortable, with an actual third bed, rather than a sofa bed. A decent breakfast is offered at extra cost

The bathroom was extremely small. No elevator made carrying luggage to room difficult Expensive, but this is standard for Switzerland

10.0 / 10.0

Enjoyed our time here very much!

The staff were very friendly and helpful! The breakfast was very good. The location is right next to a bus stop that gets you to all areas of the city and right to the main bus/train station which made traveling with luggage easier.

You are right next to a very busy street and it is quite loud. We had a standing fan in the room that did help alleviate some of the noise.

7.0 / 10.0

Great location, sympatic breakfast!

Funny staff! Delicious, hand made breakfast, proper coffee machine. 5-10min to train station and Luzern harbour, several buses. They provide you the city pass, very handy.

It seems room 20 (3rd fl) was the last available ones, tiny toilet with shower (2-3m2). Hand basin in the actual bedroom. TV lopsided, no coffee kettle though mentioned in the descr. Along a busy road, but with earplugs couldnt hear anything. Not worth the price.

10.0 / 10.0

Very clean and cozy. Complementary travel visitor card was really helpful to travel around for free.

Cleanliness and the travel visitor card.

May be you could keep a coffee maker in the room?

3.0 / 10.0

Disappointed. Expectations not met.

The location had transport at the door but was also walkable into city

Definitely overpriced. The bathroom was extremely small especially the shower. Restaurant and bar weren’t open, no facilities for coffee. No lift.

8.0 / 10.0

Good value for money. Other than no lift, great experience.

Hotel is nice, beds are comfortable. The triple room actually has three proper beds instead of one sofa bed. Hotel provided visitor pass so all of us staying in the hotel room could have free public transport within the city centre. Despite not being directly in city centre, this meant could take the bus from the stop right outside the hotel straight to centre in less than 10 minutes. Buses are very frequent until late at night and area is safe. Also, hotel allowed us to store luggage after check out so we could explore on the last day too.

The biggest problem was NO LIFT/ELEVATOR. I booked this months in advance and didn't realise that I would be given a room on top floor. Maybe all the triple rooms are on top floor (3rd or 4th floor). We had to carry our heavy suitcase, almost 30kg, up all the stairs. So I do not recommend if you are staying with heavy luggage. Also, city tax was not included in hotel price so be aware you will have to pay when you check in. We paid 21 CHF for 3 people. There is no air conditioner in room but they have fans (but air con was not needed when we stayed in late June as weather was still nice, so I don't know if it would be a problem).

5.0 / 10.0

Great location but a/c would be nice for the price that was charged.

The staff (specially Jennifer) was great. Very nice. The location was very good. nearby city center

No A/C - a little cramped place. The amount that was charged and not having a/c is unacceptable. Also not much amenities. very simple room.

7.0 / 10.0

Decent but will not recommend this

Bathroom was broken

7.0 / 10.0

An affordable and safe hotel to explore the new and old town of Lucerne.

The location in the new town away from the throngs of tourists was pleasant. The 20 minute walk to the old town was very manageable and a bus stop was right outside the hotel.

No elevator, no mini fridge, no aircon.

8.0 / 10.0

It is good to stay.

Very good location and they have given us city pass so we used bus see for free and city WiFi was also free with the pass. Hotel is very clean.

3rd bed was very uncomfortable. Room size is small.

9.0 / 10.0

Overall excellent

Great value for money. Spacious clean rooms. Good storage space. We had a room which nice big windows looking over the street with nice views. It even had a balcony where you could sit and eat a meal and chat while looking out over the street.

I assumed the 30 CHF breakfast would be a proper cooked meal. Turns out it was a buffet with croissants, meats, cheeses, pastries and you had to cook your own eggs. Anyways, the food was still really yummy

4.0 / 10.0

Nice place, nice staff, disappointing circumstances lead to bad review

Location, free on-site parking.

The power went out at 9pm and there was no one around to fix the problem until the morning.

4.0 / 10.0

Not worth.

Room is too small, not well.

Room planning and other facilities.

8.0 / 10.0

Decent for short stay

Conveniently located with good bus (numbers 1, 14 and 20)connectivity from the Lucerne main train station. But there are no shops open nearby in the evening.

The sofa bed provided was of poor quality. But rest every thing was comfortable.

6.0 / 10.0

Great value!

Price, location, parking

No locks in the bathroom and the bathroom door doesn’t close all the way.

10.0 / 10.0

Wonderful

Samr was very friendly and helpful, thank you very much for your help

Balcony and be able to check in late

1.0 / 10.0

Actual SCAM hotel do not book

Due to a train delay we showed up at 6:30, and uniquely to this hotel then only do check in for 3 hours a day from 3 to 6. So when we arrive there was no one inside and the door was locked. I tried messaging through booking and their website but no response. This is an actual SCAM hotel, there is nothing accommodating about this place. Genuinely avoid like the plague there are better hotels in the area for a cheaper price, I would know I had to book one the day of

9.0 / 10.0

Wonderful, short walk minutes from centre of Luzern.

Room was spotless, very warm and comfortable. Some noise but not bad.

Only coffee / milk left on first night was not replenished for second.

8.0 / 10.0

Nice place, good staff.

Stayed in the only family room they have an overall we had a great experience. fair warning to future family room occupants that it does get a little bit warm but we were provided two fans for us to use that night.

7.0 / 10.0

It was ok for a quick, not fussy stay

Right in front of the bus stop, easily accessible. Upon checking in, they kindly offered to change us to a lower level also as we were all ladies carrying large luggages, and they did not have lift.

A basic room, not much amenities such as coffee/tea provided etc.

10.0 / 10.0

The staff was very good with communication.

The staff was amazing and the location

Nothing

8.0 / 10.0

Very satisfying.

You can have every single day fresh and clean bed line. The location of the hotel is perfect, around 15 minutes walk and 5-10’ with the local buses you can arrive at the main train station, where is also the central of Luzern.

9.0 / 10.0

Great value, clean, well placed hotel

Samer was absolutely fantastic, calling me ahead of our arrival to ensure we had everything we needed, and during our stay, being incredibly helpful, friendly and welcoming. The hotel is well placed to explore Luzern, with the old town being an easy stroll away. The room was clean, comfortable and quiet, ensuring a good night's sleep. Recommended!

7.0 / 10.0

Good

Staff was great

Clean but old, should need some serious restyling… and actual air conditioning

7.0 / 10.0

Would stay again, requesting a ground floor room!

Excellent commutable location with a bus stop right outside. Friendly staff, clean property and convenient location.

No lift, and amenities not replenished, cups not replaced.

9.0 / 10.0

Lovely hotel

Friendly staff

8.0 / 10.0

Very good

Staff was extremely friendly and helpful.

8.0 / 10.0

Perfect location only 25 minutes walk into thr centre. Public transport was beside the complex into town. Overall grea

Location was close to town with public transport options into town directly next to the property.

10.0 / 10.0

Convenient, clean and comfortable stay.

1) Excellent location, very convenient with both the bus stops opposite the hotel. 2) Welcoming and friendly front desk staff 3) Clean and comfortable

1) Stocked tea/coffee for only 2 people in a room for three adults and did not restock the tea/coffee on day 2 of stay. 2) The shower enclosure in our room required repairs.

10.0 / 10.0

Really good.

Great location, in front of the bus stop and near the city center. The room was big and comfortable. The staff was nice and helpful. Good Wi-Fi and free parking.

Didn't have an air conditioner but there was a nice ventilator in the room.

9.0 / 10.0

Superb

Free on site parking.15 mim walk into town.free local travel card .staff informative and helpful.Also had an a/c unit in the room .

10.0 / 10.0

Great location, we had Mountain View’s from our window! Right by a bus stop that comes regularly. Hotel gives you a bus

Great location, we had Mountain View’s from our window! Right by a bus stop that comes regularly. Hotel gives you a bus pass which is fantastic and makes it so easy to travel around Luzern! Overall great stay!

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