Mercure Grenoble Centre Porte des Alpes





7.9Good
(266 Ratings)
"Bar, parking, breakfast"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
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Hotel for travelers seeking local and authentic experiences
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Garden
Laundry services
Sauna
Accessible Parking
Ironing facilities
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.9Good
(266 Ratings)
"Bar, parking, breakfast"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Bar, parking, breakfast
10.0 / 10.0
Restaurant
It’s big improvement from 2 years back
8.0 / 10.0
Good facilities and restaurant
10.0 / 10.0
Beautiful place to stopover in Grenoble, peaceful and charming
8.0 / 10.0
Hotel was really easy to reach by car and the on-site parking was great. Decent sized room. Good breakfast and the restaurant in the evening served up a decent meal as well. Pleasant bar area on the ground floor. Staff were excellent throughout our stay.
Hotel isn't in the greatest area in my opinion - tower blocks all round and the area felt a bit run down. Same for the streets we had to walk down to get into town (which was about 25 minutes walk away).
10.0 / 10.0
Location & parking
6.0 / 10.0
Quite nice breakfast staff were good
Restaurant was closed for dinner, charge to use pool
4.0 / 10.0
Breakfast was good
Restaurant not open on a Saturday night and nobody told us in advance
8.0 / 10.0
Our room was clean and comfortable- staff were friendly & professional
Dining room was closed
9.0 / 10.0
The hotel has had a recent refurbishment. Everything was new and tidy.
Good free parking.
Entry to the underground carpark was very tight.
7.0 / 10.0
The air conditioner in room did not work.
9.0 / 10.0
Size
Renovation on going
10.0 / 10.0
Near to the tram, very friendly staff, good breakfast, with Sauna, good breakfast, dogfriendly. The next visit i will book more days
6.0 / 10.0
The rooms were plain and a bit aging, but functional. The pool area was nice. The trams very relatively near-by, but necessitated some walking.
Maybe I did too quick a reading of the description of facilities, but the fact that the bar was closed at a weekend and ladies' sauna out of order did come to me as a surprise. Given that I could not get the room type I had booked, I got one more room, however, it was not free of charge contrary to what I had been told. The access lane to the parking in the basement was so narrow and in a steep turning, that one of my car doors got scratched. I got advised to send an email to the Hotel's direction, which I did, but did not even receive a response. The cloakroom accessing to the pool were dirty, full of dirty towels and full waste bins.
8.0 / 10.0
Pretty establishment. It always smell good in hotel. Employees are very professional and nice.
Room is spacious for Europe standard. Beds were crispy clean and smoothly comfortable.
I enjoyed the pool and the gym too.
Water fountain to refill our bottles are very appreciated.
Elevator is so slow and small. There magnetic cards are old and we needed to change them 3 times while our 3 nights stay.
Pool was at 24 degrees celcius. I would prefer to relax in it at 30 degrees but it for the environment.
9.0 / 10.0
Good location next to park. Large parking
Slow lifts. One was constantly stuck and the operating one took few long minutes to come.
Setting the bed was not always done when leaving room after 10 am.
8.0 / 10.0
It was nice, it didn't meet All my expectations, but I liked the hotel. The people were nice and kind. The room was comfy.
Too small, it isn't the standing of a 4 stars hotel
5.0 / 10.0
BREAKFAST OK
PARKING OK
carpet everywhere, so entering the room you could perceive bad smells that didn't go away even by airing the room.
the toilet very small.
9.0 / 10.0
Good value for money, very friendly staff!
Nothing to note
10.0 / 10.0
This place far exceeds the expectations. The location is great and quiet, yet close to everything you need to get around. It does have a convenient parking which was great.
The staff is the gem of this hotel. Everyone was very professional, welcoming, genuine. I interacted the most with Nicolas who is simply awesome, was able to give reliable guidance, courteous, and super friendly.
Highly recommended facility and staff!
6.0 / 10.0
Location great. Room adequate
Bed comfy
No bar open
Restaurant was awful
Couldn't find staff when needed.
Not our best experience in a mecure whom we use often normally. We would not return here at all. Staff were not very helpful either
6.0 / 10.0
Quiet and peaceful
No toiletries supplied.
4.0 / 10.0
Not a lot to like! Does have secure underground parking
Showing it's age this is a very poor example of a Mercure. There is nothing but highrise apartments around it, the carpets are filthy, the rooms are cramped, breakfast is very poor and there are very few staff who struggle to raise a smile. There are a few Mercures in Grenoble, maybe try one of the others!
9.0 / 10.0
Really great welcome from Nicholas, who later helped us find a really great restaurant for dinner. The parking was secure, and right under the hotel. Everything you needed in our room. A good selection for breakfast.
We arrived on a Sunday and were looking forward to eating in the hotel restaurant. When we asked to book a table we were told the restaurant was not open on Sunday. Really dissappointed and think it should be made more obvious as to the restaurant opening times. We both looked at the site and could not find any mention of this. As it turned out this was a bonus. Nicholas recommended and booked a restaurant for us in the old town, Cafe de la Table Ronde. We had a wonderful meal and walk through the old town.
10.0 / 10.0
Very friendly and professional staff by check-in and check-out
8.0 / 10.0
nice staff
2.0 / 10.0
The hotel itself is clean, well situated (for us) and had friendly, responsive staff (not all English speaking at reception albeit).
What it didn't have was functioning aircon. We went to reception to ask if we could change rooms and were advised that there had been a general problem in the hotel with aircon all summer (notwithstanding that the aircon was working fine in reception and the common areas throughout the hotel). We were offered an alternative room but this had no functioning aircon either and we were advised that this was the only alternative free room in the entire hotel.
It was very hot and we probably had one of the most uncomfortable nights we have ever spent in a hotel. We rose early and left before breakfast. The morning receptionist expressed surprise that we hadn't been offered a room with functioning aircon and knew nothing about any general aircon problem. We asked about a discount for the inconvenience and were advised that this would be a matter for management who were not on site at the time (it was a Sunday morning). Unlikely we'll use Mercure Hotels again.
The hotel itself is clean, well situated (for us) and had friendly, responsive staff (not all English speaking at reception albeit).
What it didn't have was functioning aircon. We went to reception to ask if we could change rooms and were advised that there had been a general problem in the hotel with aircon all summer (notwithstanding that the aircon was working fine in reception and the common areas throughout the hotel). We were offered an alternative room but this had no functioning aircon either and we were advised that this was the only alternative free room in the entire hotel.
It was very hot and we probably had one of the most uncomfortable nights we have ever spent in a hotel. We rose early and left before breakfast. The morning receptionist expressed surprise that we hadn't been offered a room with functioning aircon and knew nothing about any general aircon problem. We asked about a discount for the inconvenience and were advised that this would be a matter for management who were not on site at the time (it was a Sunday morning). Unlikely we'll use Mercure Hotels again.
10.0 / 10.0
Room and Breakfast excellent did not have time to use spa
6.0 / 10.0
Very helpful staff
Restaurant was inexplicably closed for the duration of our stay
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Mercure Grenoble Centre Porte des Alpes. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Mercure Grenoble Centre Porte des Alpes. Enjoy the water!
Is Mercure Grenoble Centre Porte des Alpes pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Mercure Grenoble Centre Porte des Alpes?
We found 24 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and pool.
