Hotel Europole





7.8Good
(601 Ratings)
"LOCATION: really close to Gare Routière (bus station) and Gare SNCF (railway station) was excellent; also tram stop (Palais de Justice-Gare): 10 mins in tram B to Old Town/Halles Sainte Claire.
STAFF..."
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3-Star Hotel
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
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Hotel Europole is located in the center of Grenoble, less than 328 feet from the SNCF Train Station and a 3-minute walk from the Palais de Justice.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Shared living spaces
Laundry services
Accessible Parking
Family friendly
Ironing facilities
Toilet with grab rails
Accessible by lift
Key access
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.8Good
(601 Ratings)
"LOCATION: really close to Gare Routière (bus station) and Gare SNCF (railway station) was excellent; also tram stop (Palais de Justice-Gare): 10 mins in tram B to Old Town/Halles Sainte Claire.
STAFF..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
5.0 / 10.0
Well situated, rooms generally fine.
I stayed there for 2 nights over 3 days, had to take 3 showers, they were all cold... For over 100 Euros a night, I expect hot water, hence my poor review...
8.0 / 10.0
Gabriel helped me with all my questionnes and places to see - thank you!
Grenoble is beautiful, hotel near the station
8.0 / 10.0
Perfect location.
Air conditioner system. One entrance key instead of two.
9.0 / 10.0
Lovely staff, very pleasant hotel, better equipped than many 4-stars.
6.0 / 10.0
Very friendly staff. Clean beds.
Breakfast poor. Every morning at 0800 all sausages, bacon gone. Asked if they would be replenished and told no. Lift terrible and very busy. Air condition turned off on last night of my stay and didn't get much sleep as a result. Had very important meeting on last night of my stay.
8.0 / 10.0
Excellent location, the rooms are comfortable, the staff was super-friendly. Really liked it the place.
Everything was great!
7.0 / 10.0
location was great for both travel on train and walking to river and old town
there was a smell of stale water when first entering the room
6.0 / 10.0
Very nice view from the room. Room was a bit small but comfortable. Tasty breakfast with a wide selection.
Very difficult to actually get to the hotel with a car and to get to parking. Staff was not great at helping with these things.
6.0 / 10.0
Walking distance to train station and LETI. It was good that I could open the window for fresh air.
Very basic and uninspiring room. Loud when window is open.
2.0 / 10.0
It's very hard to find positives
Hotel very dirty at the front door of the hotel there are huge cobwebs up to the ceiling, the room smelt of sewage. I do not recommend.
6.0 / 10.0
Good parking. Reception and restaurant areas quite modern
Bedrooms need refurbishing. More attention needed by staff at breakfast to restock items.
8.0 / 10.0
Excellent room, excellent breakfast choices and in a very good location.
Good secure parking.
No staff or public facilities on a weekend. It was a challenge to find anything local when we arrived late Sunday afternoon and there is no one to advise you, although, once in the building, the check in was smooth.
Do your research if you are going to be here over the weekend.
5.0 / 10.0
good location
breakfast with so limited foods, even most of foods are empty
8.0 / 10.0
Fresh fried eggs and fresh fruits
7.0 / 10.0
No reception during weekend. Restaurant also closed at weekend.
8.0 / 10.0
Staff was super friendly during the conference lunch/dinner and at the reception. I guess they were also happy to see a face-2-face event again. The home made snacks (apple pie, cake, chocolate brownies) were the best!
The wifi (at least in my room on the 5th floor) was unstable. I guess several people were streaming Netflix or similar in the evening. It was very frustrating to get actual work done. I finally stopped using it and turned my 4G smartphone into a wifi connection.
9.0 / 10.0
Great location, close to city centre. Although from the outside on arrival you might think you are in the heart of the business district, which in essence you are, it is a short and easy walk to the city centre. The staff were all, without exception, superb. From our warm welcome on arrival to check-out, they did their best to make sure our stay was as comfortable as possible. Access to the underground car park is difficult to find, so park up on street first (don't forget to check parking restrictions) before check-in, they can give you instructions and key-pass for garage. We loved the 'club lounge', with an honesty bar and facilities like microwave and coffee machine. Wine (75cl bottle) was very reasonable at 12€ for a very nice red.
The shower leaked terribly, which we reported on departure. Otherwise, it was superb.
2.0 / 10.0
the location of the hotel was ok (central station) and rooms were clean
Worst customer service I ever experienced before, since there was no staff available at all at the hotel (while I travel a lot)!!! Arriving at a closed door, a text stuck to the window told us to call a number of a service desk to check in. The person at the phone, opened the door for us , explaining that are keys are available on the Frontdesk. The room was clean but the airconditioning didn't really work ( a lot of noise but no cooling). Since there was no staff available at the reception , you could not report the issue and forced us to sleep with the windows open, 'enjoying' the city sounds of the night! The pre-fixed breakfast plate was awaiting us in a cooler but was poor of content. A coffee machine was available but we had to figure out how to empty the coffee deposit box in order to enjoy a cup of coffee (and no instructions available). A message to the Hotel: If you do not wish to pay your staff (due to COVID?), I recommend to close your hotel and don't expect your customers to take over their duties. This is very harmfull for your reputation, if any left!!!!
10.0 / 10.0
LOCATION: really close to Gare Routière (bus station) and Gare SNCF (railway station) was excellent; also tram stop (Palais de Justice-Gare): 10 mins in tram B to Old Town/Halles Sainte Claire.
STAFF: cordial and helpful. From check-in till end, the receptionist Mr. Khalil, in particular, was a helping hand.
CLEANLINESS: room was clean and in order.
RESTAURANT: the restaurant attached with the hotel maintains a good price/quality proportion.
No negatives at all
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Europole. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Europole pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hotel Europole?
We found 25 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and non-smoking.
