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Hotel Chicago Downtown, Autograph Collection

Top rated by guests

Property building

Bedroom

Bedroom

Property building

Lobby or reception

8.6Excellent

(399 Ratings)

"Great location, staff is kind."

Verified guest

Don't miss out! Price and availability may change

8.6 / 10.0

Excellent(399 Ratings)

Hotel in River North, IL

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Located next to the House of Blues, this River North hotel is adjacent to the Chicago River and within walking distance of Millennium Park.

Amenities at Hotel Chicago Downtown, Autograph Collection

Business facilities

Concierge services

Map of River North, IL

city location on map

Nearby attractions

Millennium Park

Chicago Riverwalk

Museum of Science and Industry, Chicago

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.6Excellent

(399 Ratings)

"Great location, staff is kind."

Verified guest

Don't miss out! Price and availability may change

$$$$

8.6 / 10.0

Excellent(399 Ratings)

Hotel in River North, IL

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of River North, IL

city location on map

Nearby attractions

Millennium Park

Chicago Riverwalk

Museum of Science and Industry, Chicago

Available Rooms

About this hotel

Located next to the House of Blues, this River North hotel is adjacent to the Chicago River and within walking distance of Millennium Park.

Amenities

Business facilities

Concierge services

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.6 / 10.0

Excellent(399 Ratings)

100% verified reviews

9.0 / 10.0

Good but needs some work

I love the location and the lobby

the bedside table was in poor condition, the standing lamp didn't work and the shade on the sconce was twisted. i would call the room in disrepair. the bathrooms could use updating. the shower faucet is from the 1970's

9.0 / 10.0

Wonderful choice for a special night.

The room, cleanliness of the room and complimentary breakfast all very impressive.

Operating the elevator was frustrating. It took several attempts before the card reader accepted room card.

7.0 / 10.0

Nice hotel and location.

Loved the big windows and room was a nice size, and nice lobby.

The $78 fee that was tacked on was a complete shock, and we could not figure out what it was for. We could not get on the WiFi despite the fee which seemed like a real money grab and definitely turned us off. Also the nightstands had peeling paint which was very surprising for a ‘nicer’ hotel.

8.0 / 10.0

Very grateful

We loved the location and the kindness of the staff, let’s not forget about the Christmas gift bags.

N/A

10.0 / 10.0

Hotel Chicago is a convenient and nice place to stay.

Great location, staff is kind.

Nothing. Everything was great.

10.0 / 10.0

Comfortable

Very nice experience! The hotel is close to everything and the atmosphere was relaxed.

10.0 / 10.0

Great short stay, no complaints!

It was in a great location and clean.

Their valet parking was extremely expensive.

10.0 / 10.0

Will return because the city is beautiful and where I stayed is so convenient

The location was close to a lot of the main things downtown

8.0 / 10.0

Overall pleasant

The location

The rest room cleanliness and the space to hang up clothes Lighting in the bedroom is too weak

9.0 / 10.0

But my experience is always top notch

Location

Front desk when I called down for microwave she came on phone and said I am assisting customers the hold will be 10 minutes didn’t give me time to respond just clicked off phone kinda rude I thought

8.0 / 10.0

Good. no comolaonts

Location

Property was fine.

8.0 / 10.0

Will stay here again

Conveniently located

A lot of construction around it

6.0 / 10.0

Convenient location, room was good, would staty gain , hope housekeeping improves.

Great location, comfortable beds and linens, lots of space in the room and a nice view.

Front desk is not prepared for large groups checking in at once, if you are like us, and arrived with a bus load of other guests well you are out luck. Checkout wasn't any better, there only a hand full of folks inline, same amount of staff, two in this case, still it took us 20 min to get out of there. Regarding house keeping, our room was serviced twice in four nights. We sleep in when on vacation, so we don't exit the room until around 11 am or 12 pm, seems if you miss the early window to be out by 9 am you don't get your room cleaned. I called twice, plus spoke personally to one of the staff servicing another room. Still we had to ask for clean towels when we returned to our room. Lastly no vending machine or snack options available, at least none that I saw. I mean something for the late night nibbles? Nothing Uber eats couldn't solve but a little option on property woulda been nice.

10.0 / 10.0

This is an excellent hotel in a great location.

Most staff were excellent and eager to help. I took down one point because of one staff who ignored my request. Also we liked that we could spend the destination fee ($25) on a lot of things. We got salad from the hotel's bar. We also liked that Yolk, an excellent restaurant, could be accessed from the hotel.

On one hand, a microwave that we requested was brought to our room quickly. On the other hand, the turntable didn't work, so it heated the middle only.

8.0 / 10.0

Iconic, great location, clean

Clean, comfortable, great location. I mean that's why I'm there yeah? As far as Riverwalk area goes it was the cheapest in its class, so that's cool.

They charge you that ridiculous destination fee as if I give a f**k about complimentary yoga class? The fancy hotel bar has the all the soul of a forced social after the business convention. But I mean, you don't have to hang out in it. I didn't. There's plenty else to see and do. Amusingly, the rotating door broke down like 10 times a day, every day, what's up with that? Yall ought to sort that out, not a good look LOL

10.0 / 10.0

Wonderful getaway place for the weekend!

We were there for two concerts at House of Blues - the location was literally Right there!! We spent time in the lobby bar and had great service. Especially the young lady working at noon on Saturday March 16 - she was GREAT

8.0 / 10.0

Good

Amazing location. Nice staff.

Charged $50 USD to check in early. There was no one using the room and it was ready. I have not experienced this with other hotels. The carpets in the room felt gross and it felt very dark because there was no natural light.

8.0 / 10.0

Would absolutely stay again

Location was awesome. Service and staff incredible.

Can’t really think of anything that was displeasing.

9.0 / 10.0

Good location

Excellent location, right next to the house of blues which was our purpose of staying. Plenty of things to do near by

Valet was a bit pricey but par for the course in Chicago. We checked in, and was given a room that was already taken. We went to the room and someone else’s stuff was in it. Luckily they were not doing anything bad or it would of been embarrassing. It was a big pain

3.0 / 10.0

The location was great. The room was not clean. It was out dated

It was in the heart of Chicago

The room was dry dirty.

10.0 / 10.0

Exceptional

Raphael at the Front Desk and Richard at Curb side were amazing. By far they go above and beyond their job. When I come back I will stay here again because of their great customer service.

7.0 / 10.0

Hotel Atmosphere Was Wonderful, Staff Not So Much

The room environment was absolutely wonderful. It provided the relaxation I was seeking.

The staff was sub-par. Their attitudes were quite flaky. I felt their mindsets were not on the jobs they were supposed to be doing, but some where completely different.

10.0 / 10.0

Exceptional

Everything about this trip was amazing. Location, scenery and food was all a 10.

The room had dirty sheets on one of the beds that were already made up.

8.0 / 10.0

good stay

location

none

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Hotel Chicago Downtown, Autograph Collection. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Hotel Chicago Downtown, Autograph Collection pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel Chicago Downtown, Autograph Collection?

We found 2 amenities for this rental. This includes business facilities, and concierge services.

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