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Level Chicago - River North

Top rated by guests

Kitchen or kitchenette

Level Chicago - River North Hotel in River North

Level Chicago - River North Hotel in River North

Level Chicago - River North Hotel in River North

Level Chicago - River North Hotel in River North

8.9Excellent

(244 Ratings)

"Amazing apartment within close proximity to L line. Had everything you could need and the staff were super helpful."

Verified guest

Don't miss out! Price and availability may change

8.9 / 10.0

Excellent(244 Ratings)

Hotel in River North, IL

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Located in Chicago and with Oak Street Beach reachable within 1.5 miles, Level Chicago - River North has concierge services, non-smoking rooms, a seasonal outdoor swimming pool, free WiFi and a fitness center.

Amenities at Level Chicago - River North

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Dishwasher

Hot tub or spa

TV

Gym or Fitness Center

Map of River North, IL

city location on map

Nearby attractions

Millennium Park

Chicago Riverwalk

Museum of Science and Industry, Chicago

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.9Excellent

(244 Ratings)

"Amazing apartment within close proximity to L line. Had everything you could need and the staff were super helpful."

Verified guest

Don't miss out! Price and availability may change

$$$$

8.9 / 10.0

Excellent(244 Ratings)

Hotel in River North, IL

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of River North, IL

city location on map

Nearby attractions

Millennium Park

Chicago Riverwalk

Museum of Science and Industry, Chicago

Available Rooms

About this hotel

Located in Chicago and with Oak Street Beach reachable within 1.5 miles, Level Chicago - River North has concierge services, non-smoking rooms, a seasonal outdoor swimming pool, free WiFi and a fitness center.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Dishwasher

Hot tub or spa

TV

Gym or Fitness Center

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.9 / 10.0

Excellent(244 Ratings)

100% verified reviews

6.0 / 10.0

Disappointed, capable of much more!

It was central!

You have to hand over a whopping 400e as a deposit for a single nights stay! This is nt mentioned anywhere where I could see it and should be in capital letters on the booking sign. I asked for the room to be cleaned - it wasn’t I asked for clean towels - I didn’t get them. The lift broke down one of the days I was there No curtains to block out a serious amount of sun that comes in the apartment window in the morning. The TV by the bed wouldn’t switch on initially when I was there Overall a disappointment! Mark Dublin

10.0 / 10.0

Amazing apartment in great location!

Amazing apartment within close proximity to L line. Had everything you could need and the staff were super helpful.

On the pricey side however I was there the weekend of Chicago Marathon so I guess that's to be expected.

10.0 / 10.0

Best value in Chicago!

Great value with pool, hot tub and arcade for the kids to enjoy.

I wish there were food options nearby, but that wasn’t an issue.

6.0 / 10.0

Great amenities but unit is falsely advertised

Location, amenities and parking

The unit was advertised as a 2 bedroom. It is not, the second bedroom is more like a walking closet. Not enough room for the bed, no window, no closet and worse no AC return. Two adults cannot possibly sleep there comfortably

9.0 / 10.0

Beautiful pool, great location for easy access to the city centre

Great pool, sauna and steam room and huge gym

Sofa bed was not made up on arrival despite having requested a sofa bed. Room Supposed to accommodate 6 but that would mean 3 people per bed so not really realistic unless you have small children

10.0 / 10.0

Worth the Stay

Perfect location, garage was greatly needed and would book again

8.0 / 10.0

Excellent location, relaxing accomodation, Terrible service communicating & returning ones dep $200

Options to get extra bits if needed; the entry in the lobby is very chic and welcoming. The Elevator was executive style, rooms had nice views and all amenities one needs to relax and enjoy the view.

The time it has taken to return my deposit, anything longer than 24 hours, 14 days later, the deposit has still not been returned. It took 5 seconds to give it to them, and 2 weeks with still no return is unacceptable today. I have been using Booking.com since they opened in the late 90s, and well over 500 hotels have been stayed in. I have never experienced this disrespect around returning one's safety deposit for the room, which had no issues upon checking out! Not replying to myself or Booking.com is not acceptable, either. Having to follow up on it is also not professional or respectful. No hotel would expect a customer to stay and then two weeks later receive the money, so why should a customer? It could have more sports channels and plants throughout the facility.

10.0 / 10.0

Great experience

We had an amazing experience from the very first contact with the staff. We had requested a high floor, and they were incredibly friendly and went above and beyond to accommodate us in a stunning suite with breathtaking views.

My room was not completely clean

8.0 / 10.0

relaxing and convenient

loved the location and the view. the apartment was luxurios and enough space for 2 people with 3 big suitcases. kitchen was modern, stocked and clean. great a/c. we got upgraded to a higher.

Bedroom window didn't close all the way. couch and carpet didn't look clean. there was pet hair on my friends stuff that was on the floor. shower had poor water pressure

10.0 / 10.0

In the heart of Chicago

Location, vista, spazi interni e servizi dell’immobile

Niente

6.0 / 10.0

very overpriced

Nice facilities

No housekeeping and only coffee for one day for a two day stay. Also out shower had only shampoo, no soap (others had soap). At the price we paid, I expected more amenities and friendlier front desk.

9.0 / 10.0

Excellent work stay to givea decent walk anywhere

The size and comfortof the apartment for workand someleisure was more than adequate. We used the business centre on the last day and that was excellent!

Had no real issues to report.

5.0 / 10.0

Staff was horrible i would never come again you need to train or watch your people working the front desk

Staff was horrible worst stay in my life

10.0 / 10.0

My stay was relaxing and enjoyable.

Amenities and room size

6.0 / 10.0

Good location - poor service

We stayed in Level Chicago during the Chicago Marathon weekend travelling from the Netherlands. The location was perfect and the facilities and what you get for what you pay was mediocre. It is a nice apartment to stay with not many kitchen items to use.

We booked an apartment via Booking. The information in Booking site was that an additional 200$ for incidentals might be charged upon arrival, while the property wanted to charge us with 200$/night?! The property is much like Airbnb, but they apply their own rules. We were curious what do people do in the apartment to cause damage of 200$/night. We had already paid more than that amount for the stay; and the desk personnel told us that “they cannot allow us in if we cannot afford the incidentals”?? Even the towels were not changed for 6 days we stayed in the property… Besides all the amount of money we paid, we received an apartment with a building view which was disappointing. In short, the random rules and additional costs of the management apply make this property’s value lower than it is. PS: I read comments in Google about this property before writing this review. If you are interested in booking an appartment in Level Chicago, please read the comments before your booking!

8.0 / 10.0

Excellent stay nice view

Very nice!!!! Great views Very safe Great location Road bikes around lake to stadium Franklin Room - expensive and small portions !!!

Parking was 65 a night 🤣🤣🤣 No cream or keurig, cheap coffee no sugar or creamers but Starbucks two blocks away was great!

8.0 / 10.0

very clean and quiet place, central location

elevator complicated to use

5.0 / 10.0

Great place…but could be better overall

Very well kept and clean. Great location. Very nice amenities with pool, steam room and sauna. On site parking is convenient.

They don’t seem to operate like a normal hotel. I had call the front desk every time I returned to park in the garage. No maid service. Asked for towels never came. The elevator key scanner on my floor didn’t work. I would have go to lobby and then go back up to pool level for example. Very overpriced considering the staff didn’t do much. The shower in my room, was a drizzle. There were spiders on the balcony. The staff while friendly needs some training

9.0 / 10.0

A perfect place to relax after a day of touring.

Amenities especially pool and outdoor seating area

10.0 / 10.0

I really liked this place!

The location was great. I did everything walking. They're pet friendly. The place is extremely clean! Everything looks new and chic. The amenities are really nice. The pool has a nice view. The gym is very complete. It is a quiet place. They have parking. They have pet area inside the building.

Parking is a bit expensive. They have a pet fee (I must say the pet fee isn't as expensive as other places, it is 20 box per day). The wi-fi never worked for us as they probably gave us the wrong password even thought I asked twice.

10.0 / 10.0

Great stay, would def be back again

Great location, spacious unit, view is amazing

None

10.0 / 10.0

If was great! Loved the pool the most

Everything was beautiful and clean. All the amenities were luxurious.

The room could have used a coat of paint since there were some scuffs on the wall.

10.0 / 10.0

Exceptional

I have stayed here before and it is such a great facility! Great to have the extra space compared to a hotel room.

10.0 / 10.0

My daughter very much enjoyed the pool

Beautiful site , and comfortable

The bathroom by the swimming pool smells so bad and was not cleaned for two days , I told security twice n it was still the same

10.0 / 10.0

Exceptional

Had a great stay , the guys at the front desk were really helpful we kept bothering them with questions and they were really helpful and kind will definitely stay here again

8.0 / 10.0

Very good

Sleeping room + living area with kitchen, balcony

Would appreciate higher floor.

4.0 / 10.0

Disappointing

I recently had the displeasure of staying at Level - River North. The hotel failed on numerous fronts, leaving me utterly dissatisfied and frustrated. 1) Lack of Essential Amenities/Equipments: To my disbelief, the room lacked even the most basic amenities. There was no hair dryer provided, forcing us to endure the inconvenience of wet hair during my entire stay. 2) Unbearable Noise: The noise levels at this hotel were downright unbearable. The thin walls failed to provide any semblance of soundproofing, allowing every little sound to infiltrate the room. 3) No Guest Services: Throughout my stay, I found the lack of guest services truly astonishing. Simple requests for assistance were not met. 3) Absence of Vending Machines: Inexcusably, there were no vending machines available on the premises. This meant that whenever hunger or thirst struck, I had no convenient options to alleviate my needs. 4)Misleading Advertising: The hotel advertised the accommodation as a two-bedroom setup, but it turned out to be a sham. Instead of two actual bedrooms, we were given one bedroom accompanied by what can only be described as a glorified storage room with a bed. In conclusion, I cannot express my disappointment enough with my stay. Save yourself the frustration and choose a hotel that values its guests and provides the level of service they deserve.

5.0 / 10.0

Disappointing

The location was very good.

Our room smelled of pot! When asked if the staff could help us out, they sent someone with a can of Glade and sprayed the area. Our clothes carried this smell everywhere we went! The area around the bed was dirty - trash and dust bunnies. Our window was also stuck open which helped with the smell but kept our room noisy all night long.

8.0 / 10.0

nice getaway for my boyfriends birthday

I had to call the front desk every time I needed I. the garage

10.0 / 10.0

Exceptional

Staff

10.0 / 10.0

Very good experience!

Everything was perfect! We didn't have a great view of Chicago but we didn't have a problem because it was too cold to go out on the balcony. anyway it was 10 out of 10. a very comfortable bed, a kitchen that had everything you need if you plan to cook, and a spectacular bathroom! Phil Kalyan was at the reception the day we checked out in the morning he was very friendly and he helped us with everything as well as the other receptionist the night before, both very friendly. we will come back again.

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