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Hampton Inn & Suites Chicago-Downtown

Top rated by guests

Lobby or reception

Property building

Lobby or reception

Lobby or reception

Lobby or reception

8.5Excellent

(2,387 Ratings)

"Super friendly helpful awesome staff! At the front desk she heard me talking that we slept terrible on the train on the way in. Got us a rear room. Did not hear one siren at night and slept great. Bed..."

Verified guest

Don't miss out! Price and availability may change

8.5 / 10.0

Excellent(2,387 Ratings)

Hotel in River North, IL

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

In the heart of the city, steps from major attractions, including the luxury shopping of the Magnificent Mile, this hotel offers modern fitness facilities, on-site dining and modern accommodation.

Amenities at Hampton Inn & Suites Chicago-Downtown

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Balcony or Patio

TV

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of River North, IL

city location on map

Nearby attractions

Millennium Park

Chicago Riverwalk

Museum of Science and Industry, Chicago

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.5Excellent

(2,387 Ratings)

"Super friendly helpful awesome staff! At the front desk she heard me talking that we slept terrible on the train on the way in. Got us a rear room. Did not hear one siren at night and slept great. Bed..."

Verified guest

Don't miss out! Price and availability may change

$$$$

8.5 / 10.0

Excellent(2,387 Ratings)

Hotel in River North, IL

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of River North, IL

city location on map

Nearby attractions

Millennium Park

Chicago Riverwalk

Museum of Science and Industry, Chicago

Available Rooms

About this hotel

In the heart of the city, steps from major attractions, including the luxury shopping of the Magnificent Mile, this hotel offers modern fitness facilities, on-site dining and modern accommodation.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Balcony or Patio

TV

Wheelchair accessible

Gym or Fitness Center

Family friendly

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.5 / 10.0

Excellent(2,387 Ratings)

100% verified reviews

1.0 / 10.0

Dont stay here

The hotel room was clean only positive thing, I could write, literally everything else was a nightmare, would NEVEEERRRRRRRR recommend this hotel, I mean EVERRRR

Parking, staff, room size, the noise, I mean literally everything, besides a clean room.

10.0 / 10.0

Everything was fantastic!

Super friendly helpful awesome staff! At the front desk she heard me talking that we slept terrible on the train on the way in. Got us a rear room. Did not hear one siren at night and slept great. Beds and bedding were awesome, quiet AC/heat. QUIET rooms all around! I didn’t hear anyone in the hall, didn’t hear city street noise, I slept like a log! Great breakfast too! Open 6-10AM!! Amazing.

7.0 / 10.0

It was acceptable. Breakfast was not very appealing and NOTHING like the photos they use. The bed was a bit hard. Not

Close to downtown

The bed was uncomfortable. Very hard. The wall paper was peeling from the bathroom wall at the bottom and the door looked like it had water damage. The breakfast wasn’t the best. The fruit was rotted.

6.0 / 10.0

Average

Location

Breakfast lacked vegetarian variety

10.0 / 10.0

Excellent!

Breakfast was great

Nothing negative to say

10.0 / 10.0

It was great! Stuff very friendly

Close to all our activities

I loved everything!

7.0 / 10.0

Functional - could be better.

Had all the amenities I needed. Great location - exaclty where I needed to be.

Way too dark - needs more lights inside. And I don't know why all hotels give you a desk where the seat is way too low and you hurt your back when you work on hyour laptop.

8.0 / 10.0

It was a good stay, but could be better.

Cleaning and Staff

Deteriorated facilities—flush that was not flushing properly, chipped door. Lacking appliances—no coffee machine.

9.0 / 10.0

Great Chicago stay

The breakfast was good. Room was clean and comfortable. We enjoyed the pool and the terrace off of it. The front desk staff went above and beyond.

No hot tub and a fire station on the next block. If you're a light sleeper bring ear plugs. We slept fine though. Maybe a couple more towels in the bathroom.

8.0 / 10.0

Perfect

It is in the perfect location and the hotel is very clean and well maintained. We left a bag at the hotel and it was returned back to us at my residence intact.

Breakfast

8.0 / 10.0

We came to Chicago for a girls trip the hotel was great we got to do all the ight seeing we needed to

It was very well kept the staff was amazing Danny was my valet driver I had forgot something in my car. He was so kind to go all the way back to my car and get it for me it was much appreciated

Pool hours could have been longer

10.0 / 10.0

Great location for tourism

Location and facilities

Everything was great

6.0 / 10.0

It’s descent, it works, pool is fine, gym is fine, do not expect nothing more

The location is convenient, although it’s really noisy, just in front of the fire department, so for some people that can be an issue

It’s really noisy, The bed wasn’t as confiable as it looked, it seems that that mattress has been there for a long time. Breakfast is just fair. The water faucet leaked the whole stay they couldn’t fix it.

10.0 / 10.0

We came for a quick weekend trip. The location was absolutely perfect, staff super friendly and a very comfy room!

So clean, friendly staff, very comfortable room. Can’t beat the location. We will be back!

No vent in the bathroom

8.0 / 10.0

Great location, great staff!

The location of the hotel was great, it was in walking distant of almost everything that we had planned to do. The room was a suite and accommodated my family and I perfectly. The suite was clean with the exception off minor things, such as dirty window, dusty sprinkler and peeling wall paper. Also, things kept going out in our suite (bathroom lights, microwave, fridge) but the staff was exceptional with resolving all issues. The breakfast was ok, a great addition to our stay for a quick bite to eat and unlimited coffee all day long. The staff especially Yolo at the front desk was very helpful. She gave us a map to get a round and recommendations of things to do and places to eat. Overall a great stay, I would come back when in Chicago.

I didn't like how there were electrical issues in our suite that made the microwave, bathroom and fridge lose power. However, the staff was exceptional with resolving the issues.

9.0 / 10.0

Great hotel for a family vacation in Downtown Chicago

The hotel is excellent, fast check in/check out, clean everywhere, excellent beds, bed linen and fresh, new towels. Quite acceptable pool, also a cool terrace, where you can relax in the evening. Not bad breakfast, although the description of the breakfast was overstated, in general it is no worse and no better than any American breakfast. Good for visiting Chicago for a few days

It is very inconvenient to use the TV remote, you have to be a genius with buttons, why did they do it like that? Also, there is no or did not work a hood in the bathroom, which is very inconvenient.

8.0 / 10.0

It was easy to commute to places and the hotel was clean.

It was near all the attractions.

The parking was not free.

8.0 / 10.0

A good value for money stay with pool and breakfast included. V nice staff.

as locations go close to all but not near anything, it was like 1 mile to any major destination say Navy Pier, Willis Tower, Museums further. breakfast good, and kids loved a pool on site. but value for money is V good.

9.0 / 10.0

Short stay but very comfortable.

The location is perfect, well connected by public transport and close to the main attraction walking. The room was large, comfortable and very clean. The breakfast is the standard US style and was included in the room. The staff is nice and helping. If planning to return to Chicago, this hotel will be my first choice, if available.

10.0 / 10.0

Just what we needed.

The staff was very friendly and professional.

3.0 / 10.0

3/10, would not recommend. Extremely disappointed.

This hotel is in walking distance of many restaurants, shops and a mile from Navy Pier.

The property scored a 3 out of 10 in our assessment. This hotel applies additional charges of $15 per night for higher-floor rooms requests, $25-$50 for early check-in depending on the arrival time, and valet parking at $65 per night but we were charged $69, in which you are only permitted to call for the car two times and then you are charged a $25 fee for each additional time. (This was also not disclosed at booking or check in, but it’s printed on the back of your ticket) The hotel is located right next door to a fire station, which was not disclosed on Booking.com or the hotel's website. So if you’re hoping for a quiet night, this is not the place to stay. The quality of the beds was rated 2 out of 10, as they were very firm and not at all comfortable, although four pillows were provided. The ac in the rooms are locked to 65(you cannot go any lower) and they auto adjust back up to 72. No way to keep the room any cooler. With the ac vent being on the side wall back in the corner only half of the room stayed cool. Water pressure for the sinks was rated 2 out of 10, and the toilets received a rating of 2 out of 10 due to the need to hold the handles continuously to complete the flush. There was also some type of brown stains on the bathroom wallpaper, along with tape apparently holding it up. Additionally, breakfast received a 2/10 score. While there were options everything was either undercooked, over cooked or stale and the fruit had definitely seen better days. For the price of this hotel, we can definitely say we would not stay here again and do not recommend this hotel.

10.0 / 10.0

We had a great stay, we would come back.

Location was great for walking to many things like shopping, restaurants, and the river. Breakfast was good, it has all the normal stuff. Everyone should be able to find something to eat. It was a very comfortable stay. Valet was great, very fast and easy to work with.

10.0 / 10.0

The stay was excellent!

The room was great, the location was perfect, there were plenty of restaurants and entertainment within walking distance, and breakfast contained a variety of choices: sausage, waffles, potatoes, eggs, cereal, muffins, bagels, yogurt, coffee, juice, milk, etc.

I only wish that there were turkey or chicken meat available for breakfast because I don’t eat beef or pork.

10.0 / 10.0

Great family holiday, close to all attractions.

Exceptional staff, great breakfast, big rooms. Great facilities.

No plates or cutlery in kitchen.

5.0 / 10.0

I don’t recommend this hotel at all.

Close to the fire station is very noisy! I have to request to have my room done. Poorly breakfast with plastic cutlery, environmental friendly 0! They didn’t even helped me finding change.

8.0 / 10.0

Great location and overall good stay

Great location and wonderful staff. Room was large and clean.

Bed was not comfortable and requests from the staff were not met. We asked the front desk and our maid for more soap and never got any (was not refilled when we arrived)

10.0 / 10.0

Friendly Staff

the staff were nice & very helpful. we weren't able to check in earlier due to a concert, so we called & notified the staff that we might show up past the time slot of check in. they were understanding & made sure other staff were notified of the delay. i also enjoyed the breakfast options & the 24/7 snack area.

9.0 / 10.0

Great place to stay while visiting Chicago!

Front Desk information about area was great. Location to transit, attractions and restaurants excellent. Breakfast great and always replenished as needed. Pool was clean and warm enough for use.

We knew we were near a fire station but it wasn't so bad - maybe mention that in the description of the area.

10.0 / 10.0

Our stay was comfortable and the location was very good.

It was located in an area that we were able to walk to many of our planned destinations.

There is nothing we didn’t like about the property.

9.0 / 10.0

Amazing !

The staff, the breakfast & the location were amazing

The size of the hotel room

10.0 / 10.0

I enjoyed my stay and will choose it again

Nice selection and enjoyed it

8.0 / 10.0

Good place to stay for two, three days.

I liked hotel location.

Hotel is near fire station and, naturally, station's operation impacts noise level around the hotel. I think that breakfest was a bit too 'poor', It missed a bit more variety, but perhaps I am spoiled by European hotels.

10.0 / 10.0

The location was great. The property was clean. The staff was friendly and efficient.

I thought the breakfast buffet was well stocked it offered a nice variety. The front desk staff, I cannot say enough about they were caring, knowledgeable, and efficient

8.0 / 10.0

we all had a really good stay, I definitely enjoyed it and so did my kids in my friend came with us

The room was always kept clean and plenty of amenities

Workout room was pretty dirty and pieces were beat up. Like duct tape was used on the cable machine. I'm biased because I manage a gym.

10.0 / 10.0

Great

Breakfast was good I enjoyed the waffles and chicken sausage

Parking but that’s Chicago

1.0 / 10.0

Worst! Even you after request cancellation, you will keep getting receiving emails of check in, check out and invoice!

The worst customer support from Hampton end.

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