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Courtyard by Marriott Chicago Downtown/River North

Top rated by guests

Lobby or reception

Property building

Property building

Lobby or reception

View (from property/room)

8.2Excellent

(372 Ratings)

"Clean and disturbance free."

Verified guest

Don't miss out! Price and availability may change

8.2 / 10.0

Excellent(372 Ratings)

Hotel in River North, IL

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

This newly renovated downtown Chicago hotel is located in the stylish River North area on the famous Restaurant Row. The hotel offers a free Wi-Fi in public areas.

Amenities at Courtyard by Marriott Chicago Downtown/River North

Business facilities

Map of River North, IL

city location on map

Nearby attractions

Millennium Park

Chicago Riverwalk

Museum of Science and Industry, Chicago

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.2Excellent

(372 Ratings)

"Clean and disturbance free."

Verified guest

Don't miss out! Price and availability may change

$$$$

8.2 / 10.0

Excellent(372 Ratings)

Hotel in River North, IL

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of River North, IL

city location on map

Nearby attractions

Millennium Park

Chicago Riverwalk

Museum of Science and Industry, Chicago

Available Rooms

About this hotel

This newly renovated downtown Chicago hotel is located in the stylish River North area on the famous Restaurant Row. The hotel offers a free Wi-Fi in public areas.

Amenities

Business facilities

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.2 / 10.0

Excellent(372 Ratings)

100% verified reviews

9.0 / 10.0

Perfect

Everything, staff

Extra guarantee of 200 dollars that we don’t know anything about during booking. They even deducted more!

7.0 / 10.0

Insufficient Heating During Winter

During winter, the heating system isn't efficient enough and we were freezing.

10.0 / 10.0

Great stay in the heart of the city!

Clean and disturbance free.

Parking and lack of a room with view.

8.0 / 10.0

Good stay

Sofa, position, shower

No lights on the ceiling so the room was never lightened well. The coffee machine in the lobby was always "out of order"

10.0 / 10.0

a pre christmas family trip

location was great

everything was fine

10.0 / 10.0

Great staff, very attentive, and great location

Amazing location right by everything and the public transportation!

10.0 / 10.0

Made our first trip to Chicago as enjoyable as it was

The location was great. The staff greeted us upon entry every time and the facilities were great. The complementary coffee everyday was great. Very affordable

Nothing to fault

8.0 / 10.0

Nice and Comfortable

Comfortable, clean rooms. Staff is friendly and helpful and a decent location.

Parking (valet or self park) is very expensive, but reflects the price of Parking in the whole city.

10.0 / 10.0

Excellent start to finish

Clean. Great location. Staff were incredible

Location and facilities

8.0 / 10.0

Convenient stay

Spacious rooms, central location. Staff kept my luggage on check-out which I appreciated.

Unfortunately I was initially charged for the full amount on arrival when I had already paid for the room prior to arrival. The wifi in the hotel was not great.

6.0 / 10.0

Overbooked and overpaid

The rooms were clean and the staff was very pleasant.

They overbooked us so I only had 2 beds instead of the 3 I booked. I choose this hotel specifically for the 2 bed suite with fold out couch so we would have 3 beds. My son had to sleep on the floor. The only compensation I was offered was free parking ($65 value.) For the amount I spent on this hotel when I could have chosen another with only 2 beds, I could have paid a lot less.

9.0 / 10.0

Gladly staying here again when I visit again

Nice hotel and nice location

10.0 / 10.0

Great place to stay! Super clean room and extremely helpful and pleasant staff!!!

Super friendly staff and very clean room!!!

N/A

7.0 / 10.0

Check in desk went smoothly & was super nice checking us in! Only thing would be parking/valet service. Tried pu

The rooms were spacious & clean

Valet & parking

5.0 / 10.0

not good experience ...

Location was good , only single black lady was helpfull ,

facilities was not up to mark , it's not the standard of Marriott ...

9.0 / 10.0

Comfortable hotel in an excellent location

Fabulous view and a big comfortable room with all the facilities. Very helpful staff when my friend needed to find medical facilities nearby Had a lovely swimming pool and gym - wasn't expecting that

It wasn't what I'd call value for money, but it was downtown Chicago

1.0 / 10.0

This was not the cheapest price and this quality, they must be kidding. Better NOT TO STAY HERE!

The location is great but it was the worst experience at this hotel. Only super hot water from sink when wash hands, called front desk and being told to call back tomorrow morning and hang up, huge cockroach on toilet paper and TV did not work untill technician came to fix.

Everything, I just could not believe what we had during our stay ( 2 nights ). The worst place ever.

5.0 / 10.0

Ok for price and location.

Location and staff

No breakfast or dinner option on location

10.0 / 10.0

The Hotel was conveniently located within walking distance to restaurants and public transportation.

The cleaning staff did an excellent job and the bed was very comfortable.

5.0 / 10.0

A Little Disappointed

All staff were very helpful and friendly.

The restaurant was closed supposedly for renovations and the 2 computer stations were non functioning. If you're without a car the location was not very convenient.

6.0 / 10.0

Meh.

Certain staff were very accomandating. Had a bad experience with one that hung up when we needed towels.

Mold in laundry room.

1.0 / 10.0

Thankfully it was just 2 nights and we wasn’t there long enough for anything but to sleep!

Location

Having to pay the whole bill up front and going negative in my bank account! I did not expect that! The guy at the counter argued with me and when I told him we would not be back again he said okay!

7.0 / 10.0

Nothing special - okay

It was centrally located. Valet parking very fast.

Tub was clogged. Won't drain. View was meh. Should have been warned. There is a whole beautiful city on the other side. No free coffee. No breakfast even continental on site.

8.0 / 10.0

Good

Nuevo

No parking for al kinds of vehicles

7.0 / 10.0

Great location but tight quarters and very noisy!

Did not have breakfast. The location is great. Walking distance to lots of attractions. Comfortable beds!

We stayed in a suite. The extra room was nice but the room with the double beds was very tight. There is no separation between the sink/counter area and the sleeping space which felt odd. If you sat in the one bed and bathroom door was open you are looking at the toilet. I’m a small person and getting in and out of the bathroom is very tight. Also prepare for a lot of outside noise such as firetrucks. I am so glad I brought earplugs. Even on 11th floor it was a problem! Coffee in the lobby is Starbucks so about $5-6 each morning for a cup of coffee!

10.0 / 10.0

The staff helped us with early check in and late check out. They held our luggage, gave suggestions for restaurants and

Close proximity to multiple places we wanted to visit.

Nothing

5.0 / 10.0

My stay was disappointing overall, marked by poor service and unmet expectations, despite a few kind

The location was near a decent number of walkable restaurants.

Unfortunately, Courtyard Chicago Downtown/River North did not deliver on the brand’s promise during my stay. While the location is convenient and the space itself has the potential to feel inviting, my experience was marked by poor customer service and a lack of flexibility. After arriving late due to a delayed flight, I was met with an unwelcoming attitude from the front desk and was not given the room I had reserved—a King bed with a sofa mattress. This added unnecessary stress and did not reflect the empowering, guest-centered experience Courtyard aims to provide. The only moment that aligned with Courtyard’s values came at checkout, when two kind staff members—one at the front desk and another who helped with my bags—offered the type of service I had expected all along.

6.0 / 10.0

Location was excellent.

Location Room

Selling coffee I tread of having it for the guests. Especially since the restaurant was closed. Valet expecting a tip instead letting me decide if I wanted to give one.

9.0 / 10.0

The hotel made us feel us at home!

The staff was very helpful, friendly and highly professional

The pool was not well attended. So I did not use it. My husband did use the sauna and steam room.

4.0 / 10.0

Would explore other places to stay next time.

Location in downtown Chicago.

Room was not prepared for our stay. TV room number was not configured. Often experiencing internet connection issues. No toiletries/ complimentary water given. We had to buy water from their in-house store and we had to request for toiletries (twice).

10.0 / 10.0

Great location and lovely stay

Hotel is modern and has well equipment amenities. Staff were very helpful and we enjoyed our stay.

No complaints at all.

8.0 / 10.0

Great value

Good location and view of buildings was nice too. The size of the room was also ample for two people.

The design of the bathroom area was a bit weird. There is no light switch in the shower/toilet area. Microwaving anything was annoying because there was a wood piece put in there that would not let you swing the microwave door to its full length.

8.0 / 10.0

Use hotels outside downtown Chicago

The hotel was near shops, architectures, enjoyed walking along clean streets.

The parking fee of $65/day is NOT WORTH using this hotel. They should include the hotel parking fees in their website to protect visitors from the SHOCK of knowing the fees once they check in. We were really disappointed. Never going there again

9.0 / 10.0

A perfect stay - comfortable, clean, and kind!

The room was quite large and felt like it was maintained very well. The beds were comfortable and the pull out bed for our third person was a very good size. Lots of storage options around the room, and the housekeeping was thorough and considerate, coming back later if we were still in the room.

10.0 / 10.0

Overall, the staff was very accommodating. The room was so nice and updated.

I love that the location was near everything. It was central and accessible. The room was very clean and comfy!

There was genuinely nothing that I "didn't" like. Some nights it was noisy but that's not the hotel's fault.

9.0 / 10.0

Chi-town stole my heart.

The staff was amazing! The location was prime for walking around, exploring and catching the L-train. The staff goes above and beyond to assist and give you recommendations during your stay.

Let's keep it real though, it is Chicago downtown which stays lively at all hours, so expect noise throughout the night if you're on the lower floors. The hotel provides you with ear plugs to help you block out the city night life. There are unhoused individuals all around asking for spare change but that's only once you start exploring outside the hotel vicinity. There is nothing the hotel can do about that so don't let it deter you from giving this hotel a chance.

3.0 / 10.0

High cost for a bad experience.

Location is really good, ideal for tourism as you have everything in walking distance. The staff was kind.

The service was really bad. On our first night, AC was not working properly (45 degrees F and the AC was turned on freezing the room). We had to wait 1 hour until someone fixed it. We had no shampoo, and the cleaning services decided not to clean our room the following day. The restaurant to have breakfast / dinner was closed the weekend I went, so no breakfast offered.. I have no problem on having a "lean" experience, but since this hotel rate is high, services were not aligned with expectations.

9.0 / 10.0

I'd love to stay here again!

location fitness room sauna bathroom adjustable tv sleeper sofa

dirty windows, but it wasn't a big deal no hot tub

8.0 / 10.0

I'd stay here again.

Staff was great. Room was clean.

The fold out sofa was broken but we made it work.

5.0 / 10.0

Don’t go there if breakfast is a priority

Newly renovated, great location

The breakfast was a disaster. They only have 6 tables and it’s a long wait for a la carte breakfast. They said it’s until 11am but closed the kitchen at 10am. They also said that since we booked through Booking.com even though we booked it with breakfast included for two people, it’s only included for one person. I ordered the brioche breakfast sandwich which came out on toast.

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Courtyard by Marriott Chicago Downtown/River North. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Courtyard by Marriott Chicago Downtown/River North pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Courtyard by Marriott Chicago Downtown/River North?

We found 1 amenities for this rental. This includes , and business facilities.

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