Hilton Garden Inn Ft. Lauderdale Airport-Cruise Port





7.6Good
(450 Ratings)
"People"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
High-end valueWell priced for this area
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Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
Only moments from the Fort Lauderdale/Hollywood International Airport, this hotel in Dania, Florida offers free shuttle service to and from the airport, along with a variety of amenities and services.
Business facilities
Airport transportation available
Free airport transportation
Shuttle available
Free shuttle available
Concierge services
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
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7.6Good
(450 Ratings)
"People"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
5.0 / 10.0
Breakfast buffet was very good. Lots of tasty choices!
The driver who took us to the airport in shuttle was excellent.
The toaster needs to be replaced. Did not toast bread or bagel.
The walls are super thin and it felt like the next room guests were in our closet. Hallways very noisy with loud guests.
7.0 / 10.0
The staff were great at check-in! They were super friendly. The property is located in a nice walkable location close to stores and restaurants.
The fire alarm in my room went off every time I took a shower. It was clearly no functioning correctly. The shower had very low pressure.
3.0 / 10.0
The only thing good about this property is the close proximity to the cruise port and walking distance to places to eat.
This hotel does not honor the 4pm check in as stated. You are placed on a waiting list and called. They refused to provide an estimated time. We were able to check in at 5:30… unable to use pool and hot tub due to late check in as now no life guard on duty. Staff failed to provide breakfast vouchers I paid for in advance. Staff were rude and provided zero compensation for the late forced check in. We weren’t even offered a shuttle to grab dinner while we waiting. So we walked to the TGI Fridays (my parents in their 70s walked as well) no apologies no anything. The only thing I was told was they had too many late check outs and the rooms weren’t ready.
5.0 / 10.0
Location
Dirty
1.0 / 10.0
Nothing
Everything
10.0 / 10.0
People
9.0 / 10.0
Bed need to be more conforteball
The bed
8.0 / 10.0
The room was modern and well furnished. There were plenty of lights and charging outlets.The van driver was very helpful.
The TV was hard to use and the 2 men who came to fix the TV didn’t speak English. Also, the breakfast eggs were cold.
8.0 / 10.0
Convenience and location and easy use of shuttle to port. Staff were helpful and friendly.
The name of this hotel is "Hilton Garden Hotel". The outside is like a garden, BUT I stayed in this hotel three years ago and the decor enhanced the concept of "garden"--now decor is a sterile modern. Also stayed in Hilton Garden in Fresno and there was nothing to do with "garden"-it was in a desperate modern environment. I started using these hotels as wanted to be in a garden environment both outside and inside. So my reason to use this hotel brand is totally absent from my interests. I'll probably not use Hilton Garden anymore unless going on another cruise from Ft Lauderdale. Breakfast offering had decidely deteriated from three years ago.
6.0 / 10.0
TV didn't work (or no one showed us how)
Phone would not connect to front desk
Was promised someone would address above but no one did
Power blinds did not work
5.0 / 10.0
Clean
Front desk never answered phone
10.0 / 10.0
The location is great. Many places to shop and eat within walking distance. We had friendly staff and appreciate the shuttle from airport. The room was spacious and cool. It was quiet during the night.
The staff did not tell me the transfer from hotel to port only takes cash. I wish the breakfast was included with your stay.
5.0 / 10.0
Clean
Nice bar and bartender
Asked over three times for an extra towel
It never came!!
7.0 / 10.0
Everything
The staff who check me in and the room
3.0 / 10.0
0
They have hidden charges everywhere...the surprise $75 for a small dog,parking is expensive, breakfast is expensive and not worth it,and God forbid you drink one of there waters they leave for you BAMM another 5 bucks...steer clear.
6.0 / 10.0
I loved the location(two thumbs up) I was able to see the Guitar 🎸"the hardrock hotel". I also like the amenities(pool,gym). The check out staff (Lissa) was very helpful an great attitude/personality.
I didn't like that the deposit was double the amount of what was advertised on the bookings.com website when I booked my stay. Also the check-in staff wasn't too welcoming.
The bathroom smelled like a wet dog & the air vent in the bathroom was very dusty(in my opinion-every airway should be made clear of dust after every visitor) and the toilet tissue roll should be changed/new after every visitor.
Also the carpet in the room was dirty and smelled like a wet dog(in my opinion it would be nice if staff used the rug cleaner when the rug is at the point of dirtiness that I experienced it). Last but not least. I found a used condom wrapper at the head of the bed mattress.
1.0 / 10.0
The location was good, and breakfast was decent.
We woke up to our hardwood floors being saturated, so wet that it was a safety issue! The carpet was also wet. Our stuff on the floor was wet, the bottom of our carry bags and suitcases were wet. It was terrible!! Talk to front desk to get more towels to try and dry it up, no one ever came. The shower had no lip on it, so the floor got super soaked, so we had to clean that up! Managers supposed to call us, never did. I asked for a free night stay somewhere, And they offered us a discount on our next day somewhere. That is just not acceptable. We paid a lot of money and that was TERRIBLE!!!
1.0 / 10.0
Lobby, location
Bed bugs, dirty floors, no housekeeping services provided
5.0 / 10.0
The location was a beautiful location, the staff was friendly. The amenities were typical Florida things nothing exceptional.
When I get into a shower and see multiple strands of hair high and low in the shower and toilet it leads me to believe was bathroom was not cleaned and sanitized at all. When this was bought up to the desk clerk she was very unconcerned about my gripe. I tried to be as mellow as possible although I was a bit angered.
4.0 / 10.0
Entrance is beautiful. Staff is friendly.
My bed had an old mattress. The mattress pad was thin and worn and it and the fitted sheet kept coming off the mattress as I slept. Tried to take a shower and let the water run for 15 minutes and I never got hot or even warm water.
10.0 / 10.0
Located near good walking restaurants
Hard to pull into
8.0 / 10.0
Location
Pillows were flat, need remodeling
8.0 / 10.0
Room was clean. Liked the upgrades around the inside.
Uninspired meals have been the same FOREVER. Also it would be nice to not have to bring my own toilet paper just once. We always have a room with very little toilet paper on the roll, and NO extra on the shelf. We have NEVER had a room that didn't have a very LOUD air conditioner. Upgrade A/C units.
5.0 / 10.0
Staff was very underwhelming and not the friendliest. Not a very warm greeting when checking in and staff seemed annoyed when I asked for a parking pass, like it inconvenienced them. Very strange response.
9.0 / 10.0
Location and airport shuttle
7.0 / 10.0
Convenient location, helpful staff, decent WiFi, pool looks very inviting.
Water pressure on the shower on the 5th floor was less than ideal. Hot water took a while to normalize in the shower. Pool area has no privacy from the general lobby.
10.0 / 10.0
Location was very convenient for an airport vicinity hotel. The staff were extremely helpfull, check in and che k out were streamlined for convenience.
10.0 / 10.0
Friendly staff at front desk. Large, clean rooms. Some shops and restaurants close by.
They used to have a large water urn in the lobby. We were thirst after our long trip and out of water and you had to buy it. A lot of hotels give you at least a free bottle of water. The bar gave us couple glasses of water but he looked peeved when we went back for refills. We went out and bought some bottles. Also, the breakfast used to be fairly good in the past but not this time.
10.0 / 10.0
Close to everything, stores , restaurants and the beaches.
Just that the pool was remodeling so the kids could not enjoy but they did accommodate to a sister hotel.
5.0 / 10.0
room was nice and clean
wasn't informed that pool was closed until arrival. not convenient to ask them to make arrangements to get to another hotel to go to a pool.
8.0 / 10.0
The room was clean and tidy.
The proximity to the airport, and the shopping districts
Free snacks upon arrival.
10.0 / 10.0
Clean and comfortable
Location was excellent
2.0 / 10.0
Location only
Construction. Pool not operative, breakfast quality was substandard, parking was extra, which was not advised.
7.0 / 10.0
Staff
Beds and pillows.
7.0 / 10.0
Rooms were nice
no hot water, Tv reception terrible, internet wasn't great
9.0 / 10.0
Location and breakfast on the property
Bed was hard and the pillows
3.0 / 10.0
Nothing
- [ ] No free WiFi
- [ ] No free breakfast
- [ ] Towels smaller than usual (didn’t think possible)
- [ ] Tv wasn’t working, boyfriend fixed it
- [ ] USB port broken on right side of bed
- [ ] Air is either off or high speed. No inbetween and thermostat on wall doesn’t work.
- [ ] Not sure if we had a smoke detector because there’s a hole with wires sticking out from the ceiling.
- [ ] Looks like all the money for this hotel was put into foyer with front desk
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hilton Garden Inn Ft. Lauderdale Airport-Cruise Port. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hilton Garden Inn Ft. Lauderdale Airport-Cruise Port pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hilton Garden Inn Ft. Lauderdale Airport-Cruise Port?
We found 6 amenities for this rental. This includes business facilities, airport transportation available, free airport transportation, shuttle available, and free shuttle available.
