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Säntis - Das Hotel

Top rated by guests

Fireplace

Standard Double Room | Premium bedding, down comforters, in-room safe, desk

Standard Double Room | Bathroom | Shower, hair dryer, bathrobes, slippers

Standard Double Room | Premium bedding, down comforters, in-room safe, desk

Shower, hair dryer, bathrobes, slippers

9.2Outstanding

(67 Ratings)

"Unique location"

Christian

Don't miss out! Price and availability may change

9.2 / 10.0

Outstanding(67 Ratings)

Hotel in Appenzell Innerrhoden, Switzerland

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with 2 restaurants, steps from Saentis Cable Car
This hotel features 2 restaurants, a full-service spa, and a bar/lounge. Other amenities include a sauna, a hot tub, and a business center.
Säntis - Das Hotel offers 68 accommodations with safes and bathrobes. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with satellite channels.

Bathrooms include showers, slippers, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a hot tub and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at Säntis - Das Hotel

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Garden

Map of Appenzell Innerrhoden, Switzerland

city location on map

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

9.2Outstanding

(67 Ratings)

"Unique location"

Christian

Don't miss out! Price and availability may change

$$$$

9.2 / 10.0

Outstanding(67 Ratings)

Hotel in Appenzell Innerrhoden, Switzerland

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Appenzell Innerrhoden, Switzerland

city location on map

Available Rooms

About this hotel

Hotel with 2 restaurants, steps from Saentis Cable Car
This hotel features 2 restaurants, a full-service spa, and a bar/lounge. Other amenities include a sauna, a hot tub, and a business center.
Säntis - Das Hotel offers 68 accommodations with safes and bathrobes. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with satellite channels.

Bathrooms include showers, slippers, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a hot tub and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Garden

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

9.2 / 10.0

Outstanding(67 Ratings)

10.0 / 10.0

Unique location

10.0 / 10.0

We loved this property. It was so serene. The wellness center was perfect for the end of our European holiday. Would highly recommend. The only recommendation (albeit very minor) I would have for the hotel is to offer some meal options that are a little more healthy/simple. But other than that, we absolutely loved our stay.

10.0 / 10.0

We loved this property. It was so serene. The wellness center was perfect for the end of our European holiday. Would highly recommend. The only recommendation (albeit very minor) I would have for the hotel is to offer some meal options that are a little more healthy/simple. But other than that, we absolutely loved our stay.

5.0 / 10.0

The view from the room was breathtaking and the complimentary treat was a welcomes surprise. Additionally, the town of Appenzell nearby is beautiful and welcoming. The only minor issue with our stay was that the coffee machine near the reception area was out service. Wish there was at least a hot kettle to make tea as the room does not include one. Lastly, use of wellness area was an additional fee, and based on the description alone, we did not think the cost was worth it. Maybe on a future trip we would revisit this. Overall, the Hotel is a wonderful option for those wishing to view the top of Säntis or explore the Appenzell area.

5.0 / 10.0

The view from the room was breathtaking and the complimentary treat was a welcomes surprise. Additionally, the town of Appenzell nearby is beautiful and welcoming. The only minor issue with our stay was that the coffee machine near the reception area was out service. Wish there was at least a hot kettle to make tea as the room does not include one. Lastly, use of wellness area was an additional fee, and based on the description alone, we did not think the cost was worth it. Maybe on a future trip we would revisit this. Overall, the Hotel is a wonderful option for those wishing to view the top of Säntis or explore the Appenzell area.

1.0 / 10.0

Booked hotel in June 2021 only for hotel to not honor their published rate. I thought i was protected by Hotel.com guaranteed pricing policy but Agent Ben only gave non-viable options for other properties. Not even in close proximity to original destination. Also lied about guaranteed rate policy/protection. And saying the company is no longer a partnered hotel because they ended their contract. Hotel is very much still available. In the end, definitely ruined a great family experience and no remedy or consideration for their failures.

1.0 / 10.0

Booked hotel in June 2021 only for hotel to not honor their published rate. I thought i was protected by Hotel.com guaranteed pricing policy but Agent Ben only gave non-viable options for other properties. Not even in close proximity to original destination. Also lied about guaranteed rate policy/protection. And saying the company is no longer a partnered hotel because they ended their contract. Hotel is very much still available. In the end, definitely ruined a great family experience and no remedy or consideration for their failures.

5.0 / 10.0

It was a beautiful area and the rooms were very nice and clean.

5.0 / 10.0

It was a beautiful area and the rooms were very nice and clean.

10.0 / 10.0

Das Hotel at Säntis is nothing like a 3* hotel. I would give it 4 1/2* for sure. From check in to check out the staff looks sfter you, is super friendly and help ful. The rooms are comfortable and well equipped. View of the mountain is stunning. The restaurant serves a very good breakfast buffet as well as dinner. Quality of the food is very high using a lot of regionally sourced products, inclusing cheese from the cheese fsctory across the street. We especially liked the short-holiday package that included half-board, a lunch pakket and a cable car ride up the Säntis mountain and the opportunity to have breakfast at the mountain top without any surcharge. In the dorect vicinity of the hotel there are a number of beautiful hiking tracks for various skill and stamina levels. We are already planning to come back.

10.0 / 10.0

Das Hotel at Säntis is nothing like a 3* hotel. I would give it 4 1/2* for sure. From check in to check out the staff looks sfter you, is super friendly and help ful. The rooms are comfortable and well equipped. View of the mountain is stunning. The restaurant serves a very good breakfast buffet as well as dinner. Quality of the food is very high using a lot of regionally sourced products, inclusing cheese from the cheese fsctory across the street. We especially liked the short-holiday package that included half-board, a lunch pakket and a cable car ride up the Säntis mountain and the opportunity to have breakfast at the mountain top without any surcharge. In the dorect vicinity of the hotel there are a number of beautiful hiking tracks for various skill and stamina levels. We are already planning to come back.

5.0 / 10.0

Note: I visited Schwägalp a few years ago when the old wooden hotel was still there. It was a very scenic place back then, but the new hotel is quite nice too and architecturally impressive. Time marches on!) We (senior couple, California) had a wonderful 2-nite stay in early Feb19. Unfortunately, the cable car was down due to an avalanche, but we walked snow trails and had a great time. The weather was perfect, sunny and 100% blue skies - lucky. We'll return when cable car (Schwebebahn) is back up and running. May take a while. The staff was excellent. An extraordinary thing happened: we had a young man as our waiter in hotel restaurant the first nite (2/5). We mentioned to him how delicious the "house bread" was. He had the kitchen staff bake us a loaf to take with us! He wrapped it up, the whole 9 yards. This is truly above and beyond. I have never had this happen in 60 years of travel. What a nice gesture. The young man is a huge asset to the hotel. General: I'm a big fan of Switzerland and have travelled through the country often over the decades and since the 1970s I've ridden all the train routes to exhaustion. Schwägalp (i.e., Säntis Hotel) should be on everyone's list for a visit - a delightful place. Foot stomp: they have a nice spa in the hotel. Bring a bathing suit! Robes & slippers are provided. We used public transportation to reach hotel. As usual in CH all connections were right on time. I REALLY like that! We'll be back.

5.0 / 10.0

Note: I visited Schwägalp a few years ago when the old wooden hotel was still there. It was a very scenic place back then, but the new hotel is quite nice too and architecturally impressive. Time marches on!) We (senior couple, California) had a wonderful 2-nite stay in early Feb19. Unfortunately, the cable car was down due to an avalanche, but we walked snow trails and had a great time. The weather was perfect, sunny and 100% blue skies - lucky. We'll return when cable car (Schwebebahn) is back up and running. May take a while. The staff was excellent. An extraordinary thing happened: we had a young man as our waiter in hotel restaurant the first nite (2/5). We mentioned to him how delicious the "house bread" was. He had the kitchen staff bake us a loaf to take with us! He wrapped it up, the whole 9 yards. This is truly above and beyond. I have never had this happen in 60 years of travel. What a nice gesture. The young man is a huge asset to the hotel. General: I'm a big fan of Switzerland and have travelled through the country often over the decades and since the 1970s I've ridden all the train routes to exhaustion. Schwägalp (i.e., Säntis Hotel) should be on everyone's list for a visit - a delightful place. Foot stomp: they have a nice spa in the hotel. Bring a bathing suit! Robes & slippers are provided. We used public transportation to reach hotel. As usual in CH all connections were right on time. I REALLY like that! We'll be back.

2.0 / 10.0

They over charged us we paid all most 660 usd all most 30 percent more. No one told us upfront that there will be extra charges

2.0 / 10.0

They over charged us we paid all most 660 usd all most 30 percent more. No one told us upfront that there will be extra charges

5.0 / 10.0

Great hiking location & very convient to have the lift at the hotel. Great Spa facilities too !

5.0 / 10.0

Great hiking location & very convient to have the lift at the hotel. Great Spa facilities too !

4.0 / 10.0

Nice new hotel with great amenities, quiet setting and excellent food.

4.0 / 10.0

Nice new hotel with great amenities, quiet setting and excellent food.

5.0 / 10.0

We had a great stay at Santis. The location is stunning with panoramic views of mountains, mountains and more mountains. You have direct access to miles and miles of hiking paths that link you to neighboring towns, mountains and plenty of nature. There is also a cable car attached to the property that you can take to the top of Santis mountain which not just boasts amazing views but you can also dine up there as well. Cookcoo birds can be heard right outside your window, amazing. The rooms are comfortable and well appointed for a 3 star hotel. The staff was very friendly and helpful. I think my husband and I were the only English speaking people in the whole place but the staff were very patient with us and caring. Jan at the front desk was invaluable, unbelievably helpful and knowledgeable of the area. He really took his time with us and was ready to answer all our many questions. The food in the restaurant reflected the local cuisine. I became addicted to the cheese salad LOL! The ice cream is amazing too, I think they get it directly across the road from the farmer. Location is at the end of a mountain road so you are not in a town, expect to have to drive a bit to get to other areas. So peaceful here... The hotel is a hikers paradise!

5.0 / 10.0

We had a great stay at Santis. The location is stunning with panoramic views of mountains, mountains and more mountains. You have direct access to miles and miles of hiking paths that link you to neighboring towns, mountains and plenty of nature. There is also a cable car attached to the property that you can take to the top of Santis mountain which not just boasts amazing views but you can also dine up there as well. Cookcoo birds can be heard right outside your window, amazing. The rooms are comfortable and well appointed for a 3 star hotel. The staff was very friendly and helpful. I think my husband and I were the only English speaking people in the whole place but the staff were very patient with us and caring. Jan at the front desk was invaluable, unbelievably helpful and knowledgeable of the area. He really took his time with us and was ready to answer all our many questions. The food in the restaurant reflected the local cuisine. I became addicted to the cheese salad LOL! The ice cream is amazing too, I think they get it directly across the road from the farmer. Location is at the end of a mountain road so you are not in a town, expect to have to drive a bit to get to other areas. So peaceful here... The hotel is a hikers paradise!

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