Design Hotel zum Hirschen Salzburg

Very nice hotel and super friendly staff. We got a nice upgrade for our hotel room and had a very nice stay. We enjoyed the fitness room and the opportunity to store our luggage until our flight time. A few things were a bit surprising for a hotel of that category: * no phones in the rooms, if you need anything you have to go down to reception * I'd forgotten my toothpaste and there are no toiletries in the rooms other than soap and shower gel * beds are comfortable, quite firm mattresses, which I like, but duvet & pillow were synthetic, some quality down feather would be better and less sweaty, no extra pillows in the room * no bathrobes, if you're coming down from the spa, you'll have to wrap a towel around you or use your own *was grateful for the strength equipment in the gym, but it didn't have enough weights in the lower weight category, there's nothing between 3 and 7.5kgs for free weights & no barbell plates under 10kgs * surprisingly for Austria, the coffee machine at the breakfast buffet does not make nice coffee, no liquid cream available, just milk or whipping cream * mocktail at bar was not good, way too sweet & not complex in flavor * a lot of staff don't speak German, just English, not a problem for me since I'm a German living in the US, but still worth mentioning in a German speaking country * couldn't figure out infrared sauna, leaning against the spine-like contraption meant it was too hot, but it didn't heat the space enough either to work up a sweat

Very nice location, clean room and friendly staff. Breakfast was wonderful.

A convenient location for all the major sites, nice walking distance. The staff is extremely professional and friendly. The breakfast is a great value and very fresh. Fantastic hotel.

A really good hotel, well located close to the hbf and in easy reach to the city on foot. Clean, comfortable and quiet. Staff were very helpful indeed.