HOTEL andrä
Top rated by guests





8.9Excellent
(1,562 Ratings)
"Helpful team, great rooms"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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HOTEL andrä has rooms in Salzburg near Getreidegasse and Salzburg Cathedral. With free WiFi, this 3-star hotel offers a tour desk and luggage storage space. The property is allergy-free throughout and is located a 2-minute walk from Mirabell Palace.
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
WiFi/Internet
Family friendly
Smoking allowed
Safe
Accessible by lift
Key access
Key card access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.9Excellent
(1,562 Ratings)
"Helpful team, great rooms"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Lovely hotel, comfortable and clean.
The hotel is a bit off from the historic center. Not sound proof though and a bit noisy. Reception not opened in the morning, so you can't leave your luggage there if you arrive early
4.0 / 10.0
The location was very good. Checkin was pretty smooth. The room was clean.
I have waited to comment to ensure I was being fair and not emotional. When I booked, I did not check to see whether or not I had to specify there would be 2 of us vs 1, because almost all bookings are for a room that can accommodate a couple. I.e., 2 pillows, 2 towels, a blanket the covers 2 people, etc. Unaware that I had booked only for 1 person, we asked for an extra towel. It was never delivered. When we called again (3hours later)for an extra towel and another pillow, we were told that there would be a $23 euro fee for the 2nd person. The woman was exceptionally rude and dismissive and the whole interaction gave our brief stay in Salzburg an unpleasant memory.
Later that night someone politely delivered the 2nd towel a 2nd twin-sized blanket, and a pillow but really…a hotel room with a nice bathroom and a king-sized bed should have a blanket that fits the bed and include a 2nd towel. We paid the additional fee. So…not a great experience.
9.0 / 10.0
Comfy bed, Big TV with Netflix, lovely shower, close to city, impressed.
9.0 / 10.0
Location was ideal; room was clean and adequate space. Had coffee for in room making
It is very independent - never saw a staff person and all is automated. Worked well for us. Had luggage lockers for storage before room was ready.
For some it would be too independent - no services other than cleaning.
10.0 / 10.0
Helpful team, great rooms
Not property but car parking. Really unclear signage. Our car got towed away on a Monday night, signs said that only happens on Tuesday or Wednesday nights. Cost 300 euro to get it back. Clearer information for travellers would be appreciated.
10.0 / 10.0
Location , helpful team and great rooms
Could improve messages for late arrivals into Salzburg
10.0 / 10.0
Great location. A short walk from the train station.
8.0 / 10.0
very good design thinking for the room, will thought through.
Room is cramped for family of 4 with sofa bed open up.
9.0 / 10.0
Nice, spacious rooms. Very clean and well appointed. Good location half way between train station and old town.
Staff is only available for a short time each day so check-in and check-out are "automated" via kiosks in the entryway. Dealing with any paperwork errors or system hiccups would be difficult.
5.0 / 10.0
Location. Size of room.
Crap wifi. Couldn't checkout online because it said i had an outstanding balance and to pay at office. Office doesnt open to 12... checkout is 11. (Used self checkout machine and didn't end up paying anything)
They spring you with a Tourist City Tax when you rock up that your not told about (pretty pricey)
Room smelt like smoke.
9.0 / 10.0
1- Nice modern room.
2- Easy Check in and Out. straightforward.
3- The hotel has lockers to keep your bags.
4- Short walk to the train station and city center.
5- Just in front of Mirabell garden and pick up point for Sound of music tour.
6- Room was clean and comfortable.
7- Many restaurants and bars close by.
1- Room size was small but we did not stay much in the room.
9.0 / 10.0
Good location. Easy to check-in. Nice and clean room.
Room a little tight.
10.0 / 10.0
Excellent Location
Nothing specific
8.0 / 10.0
perfect location, easy checkin & checkout, luggage storage, tasteful and spacious room. If you want to stay downtown in Salzburg, you will be hard pressed to find better value for money.
5.0 / 10.0
There was no breakfast
Location and better preparation for no breakfast
10.0 / 10.0
Location, convenience and helpful
Staff
Nothing
6.0 / 10.0
The staff was super helpful and the location extremely convenient.
Even though there was a temperature control in the room, it was too hot to the point that we were not able to sleep.
9.0 / 10.0
The property was well located, clean and tip.
I’m not very computer literate and wasn’t sure about all the online self check in check out thing but all went smoothly and tha staff were really helpful.
8.0 / 10.0
Very nice room and great location.
That there was no front desk. Not the easiest to check in.
10.0 / 10.0
Excellent location very friendly and helpful staff and a well equipped room
N/A
2.0 / 10.0
Rooms were clean and spacious, as expected
No parking available - eventhough it was advertised - and one of the double rooms was not prepared for 2 guests (missing towels & duvet). This combined with no staff made our stay less pleasant than it could have been. Room for improvement.
9.0 / 10.0
Proximity to buses and free public transportation for tourists staying in hotels in the city. Walking distance to sights. Comfortable room. Welcome cold drinks in fridge and complimentary coffee pods and tea bags.
Fridge was too small! No view!
10.0 / 10.0
I had a wonderful stay at this property! The room was exceptionally clean and exactly as shown in the photos, which was a pleasant surprise. Everything matched my expectations—from the comfortable bed to the modern amenities. The location was perfect, within easy walking distance to all the major attractions, including the Old Town and Mozart’s Birthplace. It made exploring Salzburg so convenient. The check-in process was smooth, and the staff were friendly and helpful. I would definitely stay here again and highly recommend it to anyone visiting Salzburg!
nothing
7.0 / 10.0
location
staff was unprofessional and very rude!
9.0 / 10.0
Large comfortable rooms, great to have a fridge and tea/coffee facilties, good air conditioning. Lovely to be able to talk to a staff member during limited time they are there.
TV was German/Austrian only, for the price charged I would have wanted a British channel even just the BBC news!! There was a couple trying to check in late in the evening having an absolute nightmare!! No staff member of course as limited reception they were trying to get help through the intercom. Communication was very, very poor, I helped them check in - they were never going to get in otherwise - If you are not manning 24/7 get a better communication system and next to the check in system!!!!
10.0 / 10.0
The location was excellent, in the middle of the town. Easy to get to all attractions.
9.0 / 10.0
The location of the hotel was great as it was tucked off the main road. Our room was incredible - a little tight but it was so clean and modern and had a phenomenal view. The outdoor pool was also incredible, along with the poolside service.
The only, only downfall of this place was our room was right off the train tracks so it would get a tiny but noisy. Our room also faced into other people's homes so it was sometimes awkward to have our balcony door/curtains open.
10.0 / 10.0
The location of this hotel was perfect for my family- just a few steps away from Mirabelle Palace and the Altstadt. It was clean and comfortable and the high ceiling made the room feel much more spacious. The check-in was very easy. The pick-up point for the Panorama Sound of Music Tour was directly in front of the hotel door.
10.0 / 10.0
Technology, lots of things in the room to make you comfortable-large bed, fridge, large room, big TV, lots of plugs for chargers, and cleaned the room daily. Great shower and perfect location
10.0 / 10.0
Pristine clean and comfortable.They even upgraded our room when they realised it was my birthday and left us a little note so sweet
Nothing at all
8.0 / 10.0
Great location and stylish, comfortable rooms made Hotel Andrä a perfect Salzburg base. Self check-in was confusing, and the 10:30 AM checkout felt early, but the post-checkout lockers were super handy for storing bags while exploring the town.
The self check-in machine was frustrating and overly complicated, and the 10:30 AM checkout felt too early.
10.0 / 10.0
Easy self check in, non-bothersome staff
8.0 / 10.0
Location and self check in/out.
Thin walls. Charge €10 for extra towels.
8.0 / 10.0
Firstly, thanks for the complimentary upgrade!
Easy self check-in!
Nothing actually..
3.0 / 10.0
Good location and hassle free check in
The air con or the air vent wasn’t working from second day onwards. The room was a hot chamber and despite trying to turn on the AC it would work for 39 seconds and switch off, couldn’t sleep at night. Then there is no reception so nobody to get hold off. Unless you throw towels on the floor despite putting clean the room sign it wouldn’t be clean.
9.0 / 10.0
Excellent
None
10.0 / 10.0
Lovely, comfortable room. Bed was exceptionally nice with great mattress and pillows. Spotlessly clean. Contactless checkin was a little tricky, but staff was available to help. Location was perfect for us. Highly recommend this hotel.
9.0 / 10.0
Hotel is new so everything is shiny and clean. Rooms are large and comfortable. Capsule coffee machine, kettle, mini fridge and cutlery in the rooms. Wardrobe has enough hangers. Good quality shampoo, soap and lotion is provided. Location is good, 15 mins walking distance from Christmas market and just across the Mirabell Palace. Also in a busy area with lots and shops, cafe’s, farmers market etc nearby.
Staff is helpful, we had a small problem with the room and Raffaela handled it professionally. And we had a room change immediately (upgraded).
There is no breakfast service at all in the hotel which would have save time for us. Many cafe’s bakeries nearby, though.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at HOTEL andrä. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is HOTEL andrä pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at HOTEL andrä?
We found 16 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and heating.
