Sheraton Grand Salzburg
Top rated by guests





8.7Excellent
(539 Ratings)
"Perfect location and lovely restaurant."
Verified guestDon't miss out! Price and availability may change
5-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
The Sheraton Grand Salzburg Hotel is a 5-star hotel in the center of Salzburg, facing Mirabell Palace and the Mirabell Gardens. Mozarts Birthplace, the Festspielhaus and the Salzburg Cathedral can all be reached by foot within 15 minutes.
Business facilities
Airport transportation available
Concierge services
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Ski in/Ski out
Garden
Laundry services
Sauna
Electric Vehicle Charging Station
Ironing facilities
Smoking allowed
Safe
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.7Excellent
(539 Ratings)
"Perfect location and lovely restaurant."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Good location and helpful staff. Didn’t eat in restaurant but bar food good.
A couple of issues with room on arrival. Safe not working, sink stopper stuck and room phone not working. All issues were resolved by next day
10.0 / 10.0
Perfect location and lovely restaurant.
Nothing
10.0 / 10.0
Excellent, knowledgeable & friendly staff and a special mention goes for Erdi, who was going out of his way to help if anything needed.
10.0 / 10.0
Hotel personnel was extremely helpful, they noticed my daughter is not feeling well and and offered at their wn initiative to prepare the room couple of hours prior to checking in time. It was very unexpected and helpful on their behalf.
10.0 / 10.0
Very well appointed with a great shower and super comfortable large double bed.
They take a long time to release the hold on one’s credit card which is annoying and blocks our ability to use some of our travel funds on the next leg of our trip.
10.0 / 10.0
Reception staff provided an outstanding service.
Hotel location is perfect for access to Mirabell and easy walking distance to old town.
10.0 / 10.0
This hotel is absolutely amazing! It is luxurious, comfortable, close to the centre, cosy and relaxing to stay in. Staff is very welcoming and ready to help, whether it's reception or restaurant staff. They are so polite and happily ready to serve with a genuine smile. I wish I could stay longer at this hotel. However I will definetley be back to Salzburg and will not look for any other accommodation, except this hotel to stay with my family!!
10.0 / 10.0
Luxury, warm, cosy place with delicious food
Lobby is beautifully decorated with pianist playing in the late afternoon
Location is perfect as well
Staff are very helpful especially Salvador
It is expensive but a real 5 stars hotel
10.0 / 10.0
Second time visiting here. We had a wonderful stay at this hotel! The location is perfect; just a short walk from all the main attractions, which made exploring the city incredibly convenient. The room was comfortable, the staff were friendly and there was no constructionand the overall experience exceeded my expectations. Highly recommended!
None
10.0 / 10.0
The breakfast was very comprehensive and satisfying.
Nothing
10.0 / 10.0
The location is good. Close to main station, just 12 minutes wallk even though with big luggages. Also close the river. 10 minutes walk.
The breakfast is very good. The staff are polite and helpful.
The bath room has heating on the floor. It is a bonus in cold weather.
Room is big enough for 2 people with 2 big luggages.
Salzburg is good place to Hallsatt and Königssee.
Nothing. Everything is good.
9.0 / 10.0
Excellent location, very comfortable
The breakfast buffet is overpriced, and the service is not that great. Not so many options and long waiting times for an eggs or waffles
10.0 / 10.0
Good food, great
7.0 / 10.0
The rooms were very big and had ample space for movement. Housekeeping was excellent and were very quick with their service.
For the rate and it being a five star property, the cost was definitely not worth it. The hotel is quite run down and needs a proper renovation. The bathrooms were also outdated. The breakfast was decent as the buffet was not that vast. It had everything you basically would need but things like fresh juice (juice was canned) , fresh fruit variety were not available. The coffee was also very average. The location was good for certain activities but it was quite a distance from the city center.
7.0 / 10.0
The hotel lobby and amentities around were good. The staff were accomodative about food we requested be stored in the freezer which was really nice.
The room was way too pricey for what it offered. There was not enough room to move around with the extra bed for 3 people. High room rate didnt include breakfast. Room service wasnt good. We asked for bottled waters multiple times and it never made it to us.
8.0 / 10.0
Location
10.0 / 10.0
The location. The whole facility. The staff was attentive, friendly, very hospitable. The room and the bed was a 10.
Nothing
8.0 / 10.0
Perfect location right behind mirabell garden. Nice and clean hotel.
Less veg options in breakfast. Somehow felt the staff was biased towards Asians
8.0 / 10.0
It is a perfect location because it is right next to the Mirabelle Gardens and just a short walk from the historic Old Town. The room was very spacious and impeccably clean. This is a great hotel with spacious rooms and a prime location. If you're planning a stay soon, I recommend calling ahead to check on the construction status or requesting a room away from the construction area.
Construction is going on right now, and the hotel gym and spa are currently unavailable. As an alternative, there's a nearby fitness facility (FitINN) that offers day passes for €20. It would be nice if they could give guests some kind of voucher to a nearby fitness facility. We paid €40 additional just to work out somewhere else.
Or at least waive the parking fee of €30 for the inconvenience.
9.0 / 10.0
I liked the fact that the hotel was located not far from the old town and its magnificent sites. The room suited me perfectly. The bathroom was functional and comfortable. The bar is nice, as is the Mirabelle restaurant, which offers quality local cuisine. The parking lot is easily accessible from the rooms via the elevator. Many thanks to the housekeeping team for their responsiveness to my requests.
Access to internet was quite tricky.
9.0 / 10.0
Excellent location with beautiful outside garden
Friendly staff
Very lousy sofa bed
Room cleaning was very poor
Shower with vey weak water despite being informed
Limited restaurant and room service menu
8.0 / 10.0
Walking distance from the old center
10.0 / 10.0
Overall it was pretty good to stay at Sheraton grand salzburg hotel
Little bit pricey
9.0 / 10.0
Breakfast excellent but ludicrously expensive. Only ate here one day out of 5 because of it.
Price of breakfast. Gym reasonable but small array of machines.
10.0 / 10.0
Amazing room. Turn down service was such a nice touch. Executive lounge was beyond expectations. Absolutely loved it and the terrace there. Service there and everywhere was wonderful!
Only issue was the coffee at breakfast.. really would have preferred a large vat, or waiter service. The one cup at a time thing via a machine was not great, and really took away from enjoying breakfast.
8.0 / 10.0
Great location
limited choices of food ..not suitable for all
10.0 / 10.0
Staffs are friendly , the breakfast was very delicious
None
8.0 / 10.0
Excellent service level by the staff in all areas of the hotel - very friendly and helpful ! High quality room and interior decor of the hotel. A very good bar and restaurant - for meals or to just lounge and have a drink in the evenings. Both indoor and outdoor seating possible . Location is great - just a 15 minute walk from the town center.
Almost no TV channels in English - this needs to be addressed by management if they would like to attract international tourists.
Not much of a view from the hotel room window.
5.0 / 10.0
Nothing
Rude and impolite person at a nigh shift
Worn rooms
10.0 / 10.0
1 minute walk from the Mirabell garden. Can cover all the places in the old city on foot.
10.0 / 10.0
5 star atmosphere, nice and elegant
interieur&exterier
7.0 / 10.0
it’s very neet and clean n quite
I was surprised they are not providing cattle and tea bags in the room it’s only on demand .
10.0 / 10.0
Great friendly staff
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Sheraton Grand Salzburg. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Sheraton Grand Salzburg pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Sheraton Grand Salzburg?
We found 30 amenities for this rental. This includes business facilities, airport transportation available, concierge services, free parking, and air conditioning.
