Old Parsonage Hotel

Quaint, central location

everything

nothing

Nice updated bathroom and great shower with beautiful large towels. Liked the homemade shortbread cookies, and high quality tea and coffee in the room and magazines. Quality of bedding was good.

Service was highly uneven ; While some staff such as Claire! were wonderful and super helpful, other staff were not helpful and didn’t clearly explain how to use the safe or close the window shade’s electronically which even they said were a bit complicated, & many people have had issues with. The first night’s staff asked us if we wanted turndown service which includes cookies and water and even though we said yes no one came.even after we called at 9 and they said they were coming. The safe was tiny and not useful- it was too small for an iPad and it was not big enough to put in a normal size laptop for working travelers. Room decor colors feel a little dated given the high room cost.

Location was excellent.

Staff weren't very helpful which caused confusion over additional charges for breakfast. Also a gratuity was included on final bill which is unusual for a hotel. We did get it removed once we complained about service.