Mercure Oxford Eastgate Hotel

7.3Good

(1,286 Ratings)

"Great! The staff were wonderful especially Danny, Tony, Anand and Kshitij who were exceptional. They made our stay extra special with their hospitality and eagerness to make our stay as comfortable as..."

Verified guest

Don't miss out! Price and availability may change

7.3 / 10.0

Good(1,286 Ratings)

Hotel in Oxford

4-Star Hotel

Reasons to book

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Enhanced cleaningExtra health and hygiene measures to ensure your safety

About this hotel

Off Oxford High Street and opposite Magdalen College, this 17th-century converted coaching inn was often visited by the famous novelists J.R.R. Tolkien and C.S Lewis while being fellows of Oxford University.

Amenities at Mercure Oxford Eastgate Hotel

Concierge services

Free WiFi/internet

Non-smoking

Heating

Bar

Balcony/Terrace

WiFi/Internet

Laundry services

Ironing facilities

Smoking allowed

Safe

Accessible by lift

Key card access

Contactless check-in/out

Housekeeping available

Fire alarm

Fire extinguisher

Cleaning products

Map of Oxford

Nearby attractions

Oxford University Museum of Natural History

0.5 mi

Cotswold Wildlife Park & Gardens

17.3 mi

National Trust - Ashridge Estate

28.3 mi

ZSL Whipsnade Zoo

30.9 mi

Available Rooms

$$$$

7.3Good

(1,286 Ratings)

Verified guest

Don't miss out! Price and availability may change

$$$$

7.3 / 10.0

Good(1,286 Ratings)

Hotel in Oxford

4-Star Hotel

Reasons to book

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Enhanced cleaningExtra health and hygiene measures to ensure your safety

Map of Oxford

Nearby attractions

Oxford University Museum of Natural History

0.5 mi

Cotswold Wildlife Park & Gardens

17.3 mi

National Trust - Ashridge Estate

28.3 mi

ZSL Whipsnade Zoo

30.9 mi

Available Rooms

About this hotel

Amenities

Concierge services

Free WiFi/internet

Non-smoking

Heating

Bar

Balcony/Terrace

WiFi/Internet

Laundry services

Ironing facilities

Smoking allowed

Safe

Accessible by lift

Key card access

Contactless check-in/out

Housekeeping available

Fire alarm

Fire extinguisher

Cleaning products

Ratings and reviews

7.3 / 10.0

Good(1,286 Ratings)

100% verified reviews

8.0 / 10.0

Overall a good stay and particularly liked the manner of your receptionist guy.

Decor of room was very good. Bed comfortable and shower facilities good.

Mentioned to Receptionist that had seen a rat running around the bin store outside and the foyer area did have a very unusual/unpleasant smell.

5.0 / 10.0

Excellent location but poor value for money

Location

Heating inadequate really cold in dining room. Additional heater in bedroom as central heating was very poor. bathroom in need of refurbishing breakfast hot food was cold

8.0 / 10.0

Comfortable and appreciate the upgrade. Would ask for room at back of hotel next time.

Location, upgrade to room and price. Staff excellent.

Very noisy from the road outside.

6.0 / 10.0

A clean, comfortable room, efficient bathroom, spoilt by dirty and stained carpet.

Location, price and comfortable room.

Stained carpet in room.

8.0 / 10.0

Perfect for an overnight stay

Location, cleanliness, parking

Bar wasn’t open after 10pm

2.0 / 10.0

Stay in Oxford for work often. Worst sleep I’ve ever had.

The area was close to work

Worst flat pillows and extremely small beds.

9.0 / 10.0

Just right

Great location, room very clean and comfortable

Being allocated a room with an accessible bathroom, this was not required and reminded me of some recent hospital stays after surgeries, quite triggering. Would not want this again

5.0 / 10.0

The hotel was in a great location but the hotel.wasnt really good value for money

The breakfast was acceptable and the hotel is in a good.location

There was a smell of drains on the ground floor and in the rooms on the top floor. In the morning there was no water which wasn't the fault of the hotel but all we were offered was a bottle of water as a goodwill gesture. Luckily it didn't cause me too much inconvenience but for someone there perhaps for an interview not being able to shower could have been challenging. I was also cold in the lounge. Without a phone in the room to call reception I had to get dressed to go down to report the water problem and find out what was happening. I dont understand why these have been removed and it is age discriminatory to only have QR codes to gain information about the hotel facilities.

8.0 / 10.0

Great room!

Really lovely room, comfy bed and great shower. Coffee machine provided in room as well as towelling robe and slippers - much appreciated!

Breakfast was a buffet of mid quality - better breakfasts available in cafes nearby.

7.0 / 10.0

Nice hotel, great location. Expect slow check in and plan to go out for breakfast. Cafes nearby!

Nice room, great location close to the city centre. Easy booking process and paid on arrival.

Check in process was woefully inefficient. 10mins wait for three people in front of us. Lots of shuffling a pieces of pre-printed forms that didn't appear to have been sorted into any order. One staff member left to manage all checking in customers while other staff members wandered past the reception desk without helping. Price quoted for breakfast nearly double what we paid in a nearby cafe.

9.0 / 10.0

Fantastic location and fine facilities.

Location was perfect - right in the middle of Oxford, the city snd its colleges.

No lift.

5.0 / 10.0

Location good rooms warm . Breakfast shocking

Rooms were warm bathroom very clean

Bedroom very dusty carpet stained . Breakfast poor quality eggs overcooked and food cold . Staff not clear on allergy standards and food not labeled with allergens not a patch on experience at The Hawkswell in Oxford their breakfast is superb!!

10.0 / 10.0

Wonderful!

Great! The staff were wonderful especially Danny, Tony, Anand and Kshitij who were exceptional. They made our stay extra special with their hospitality and eagerness to make our stay as comfortable as possible.

7.0 / 10.0

Comfortable , near to what we were there for

Close to centre

Other Mercures have a la carte breakfast. Paying to park although convenient to have onsite parking

10.0 / 10.0

Magical Oxford stay.

This was so much better than expected. The check in was smooth and efficient. The rooms were perfect and I’m a little fussy! Warm, cosy, views, and just the right amount of bougie! On leaving they helped with the bags and bought the car around as the driveway is very tight. Great staff/management and I haven’t even started on the location. Oh! it’s also part of the Oxford Ghost Tour but I’ll keep quiet about that!!👻

Should have stayed longer.

6.0 / 10.0

Perfect to be close to the centre of Oxford

Close to city centre

Reception and restaurant very cold , leading us to cancel our restaurant booking Noticed a lingering drain like smell on the ground floor , very unpleasant

1.0 / 10.0

Room was tiny, cold, and dirty, and food was barely edible

Location is good. Staff at check-in were cheerful and welcoming.

The hotel reception was nice, but on settling into the room I found it to be tiny, cold, and in a state of disrepair. The wardrobe shelf was thick with dust which turned my black travel bag white, there were stains and condensation marks on the walls, the hot water was very slow to arrive and even then just barely above body temperature, the automatic key mechanism had been so roughly cut into the old door that there were exposed splinters where your fingers needed to go, and the the last paint job was so careless that the frames on the walls had paint on them. The hot breakfast was not hot, one of the hotplates was broken, the scrambled eggs were grey/blue, the coffee was provided from an urn like we were camping (and was cold), and the restaurant staff were silent or absent entirely. The wifi did not have even basic password security such that on trying to log in to do some work, my company system would not allow access due to the security risks. Very disappointing to have paid Mercure prices for what is unfortunately a very basic, old, and dirty motel. Definitely not a four-star establishment as advertised.

8.0 / 10.0

Comfortable and excellent location

Breakfast was a good selection however was pricy especially when being charged for a child the same prices as an adult. The hotel room was comfortable and loved the coffee machine as an added bonus. Appreciated the early check in which was complementary.

Windows not able to open despite being quite warm at times.

8.0 / 10.0

Good location, good staff

Location, clean, staff

No gym

8.0 / 10.0

Good experience, will be happy to stay again

Great location, lovely and helpful staff, clean and spacious room, comfy bed

The bathroom was cold, no heating

8.0 / 10.0

Excellent location and comfortable room.

Room was small but very comfortable. Tea and coffee making facilities with water in the fridge. Shower room small but good powerful shower. Overall good - expensive but location was amazing.

Would love to have had the ability to turn the bedside lamp on without having to have the ceiling spotlight on! Also have biscuits or a snack in the room at lots of other hotels and this would have been nice.

10.0 / 10.0

Idyllic in Oxford

Location, historical fabric, room

Car park challenging, dinner under resourced no staff and despite pre ordering a 45 min wait

8.0 / 10.0

Amazing romantic night

Location cleanliness facilities

Too hot in the room

9.0 / 10.0

Very happy with the whole experience

Breakfast was good location perfect no much

Nothing

5.0 / 10.0

Good stay but cold room

Great location Great breakfast Helpful staff

Freezing cold Refused to put heating on in rooms

4.0 / 10.0

Overpriced, rather mediocre offering, with an uncomfortable sleep. A pity given prime location.

Good location and friendly staff.

1. very difficult to adjust the room temperature. Only one window opened, a fraction. On arrival the radiators were set to full heat, but were inactive. When I returned from evening out, they were on, but the room was still cold. By the middle of the night it was intolerably hot in the room. 2. understaffed for breakfast. Very slow to clear tables, so unfinished plates and dirty cutlery left lying around. 3. coffee and lukewarm buffet breakfast (including barely warm, sloppy scrambled egg) not particularly appealing. 4. slightly frayed and non-fresh smelling carpets in the hallways.

7.0 / 10.0

Lovely city hotel with very easy access to colleges and city centre

Convenience - excellent location Helpful staff Good breakfast Lift

Unexpected stairs along 2nd floor corridor to my room so had to get case up and down them - will need to ask not to be on second floor again! Strong sickly smell in foyer all the time I was there - don’t remember that - very unpleasant! Bed incredibly soft mattress - felt like it may have needed an upgrade- other rooms stayed in, in the past have had firmer mattresses!

9.0 / 10.0

The hotel was lovely location was perfect

Lovely, location was brilliant. The hotel rooms are stunning nice and spacious

There wasn’t really a bar you could relax in for a drink. It was more of a Restuarant. No parking was disappointing.

7.0 / 10.0

Enjoyable it was just the poor nights sleep that meant we rated it 7.

Location and the communal areas. The breakfast was very good value.

our room 111 was very noisy at night despite the secondary glazing.

10.0 / 10.0

This stay was excellent. The staff went in but above and beyond to be helpful.

It was in the city

6.0 / 10.0

Used to be out go to accommodation in Oxford, but despite best efforts of staff. Needs a rethink

Have stayed many times and despite best efforts of the very professional staff, the place is going downhill. No atmosphere, tired rooms and seemed empty for a Friday night. A real shame

No food served after 10pm. Lack of any atmosphere. Tiny car park and hugely overpriced, but as is now much of Oxford and hotels

10.0 / 10.0

A very pleasant stay in a more than decent hotel.

Everything was fine. Breakfast was okay - no problems to report.

I can’t think of anything.

6.0 / 10.0

Good but could have been better

Friendly staff, comfortable bed good location

Location of room in an annexe. Sewer smell in reception area, dining area and corridor. Cheap coffee. Some areas looking tired.

8.0 / 10.0

Very good

Location

8.0 / 10.0

A lovely stay, a few details in the room overlooked only 2 tissues in the box & the bathrobe had no belt so was usel

Great location, very convenient for my sons student accommodation

Nothing

10.0 / 10.0

Good location

Hotel was in a beautiful location and close to lots of places of interest.

I was very satisfied with hotel.

3.0 / 10.0

First room should not have been used to house guests

When we asked for a new room, they responded positively. Bar tender was friendly

Room was not safe. Roof buttresses towered over the bed and the lone chair. Too easy to conk your head. The electrical work was faulty, flickering lights, burned up the hotel hair dryer. New room was much better but mold and mildew in bathroom tanked its improvement over the first room

10.0 / 10.0

Lovely hotel in a great location.

Great first impression from the smell and welcoming staff. That continued and it was a very pleasant stay.

7.0 / 10.0

Good location and curteous staff … in need of tlc

Good location Courteous staff

If management thinks that they will achieve great savings by using super small glasses at breakfast I have to disagree. House keeping knocked at my door 1 hour before the checkout time to ask if I check out. I think that they should rather speak to the receptionist not the guests.

5.0 / 10.0

Would choose alternative hotels for future stays in Oxford

Location

Window in bathroom would not close- all ways open! No beer on pumps only bottles? Cold plates for hot breakfast

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Mercure Oxford Eastgate Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Mercure Oxford Eastgate Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Mercure Oxford Eastgate Hotel?

We found 18 amenities for this rental. This includes concierge services, free wifi/internet, non-smoking, heating, and bar.

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8.2 / 10.0

Excellent(1,872 Ratings)

Royal Oxford Hotel

Hotel

in Oxford

3star

2 guests · 1 bedroom · 1 bath

Free WiFi/internet · Air conditioning · Safe

Are you ready to indulge in a relaxing getaway? Our Hotel in Oxford has everything you need for a rejuvenating stay. Treat yourself to Royal Oxford Hotel's exceptional amenities, such as Pets allowed, Non-smoking and Family friendly.

Mercure Oxford Eastgate Hotel

Hotel in Oxford

Reasons to book

About this hotel

Amenities at Mercure Oxford Eastgate Hotel

Map of Oxford

Nearby attractions

Available Rooms

Hotel in Oxford

Reasons to book

Map of Oxford

Nearby attractions

Available Rooms

About this hotel

Amenities

Ratings and reviews

FAQs

Is parking included with this hotel?

Is there a pool at this hotel?

Is Mercure Oxford Eastgate Hotel pet friendly?

What amenities are available at Mercure Oxford Eastgate Hotel?

Explore similar stays in Oxford

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