Guest House FAMILY

Bedroom
review stars
6.0Average
(45 Ratings)
"The staff were very friendly, the room was clean and the location is perfect. Overall we had a good time and will go again"
Verified guest
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6.0 / 10.0
Average(45 Ratings)

Bed and Breakfast in Plovdiv

3-Star Bed & Breakfast

Reasons to book

Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety

About this bed and breakfast

Offering a 24-hour front desk, Chelsea Guest House is located in the center of Plovdiv. Free WiFi access is available in public areas. Meeting facilities are also offered at the property.

Amenities at Guest House FAMILY

Airport transportation available
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
Wheelchair accessible
Balcony/Terrace
WiFi/Internet
Laundry services
Family friendly
Smoking allowed
Contactless check-in/out
Fire extinguisher
Cleaning products

Map of Plovdiv


Available Rooms

$$$$
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Ratings and reviews

6.0 / 10.0
Average(45 Ratings)
100% verified reviews
1.0 / 10.0
Worst accommodation experience ever. There was absolutely no service. The receptionist was extremely rude and spoke to
Worst accommodation experience ever. There was absolutely no service. The receptionist was extremely rude and spoke to guests in a humiliating manner. We booked two rooms, and both had serious issues. The property refused to accept card payment, even though card payment is listed as available on Booking.com. We were forced to pay in cash. The heating did not work. With an outside temperature of around +1°C, we were given a small portable heater and told to turn it on and off during the night to save electricity. The staff refused to provide alternative rooms. Because of the cold, we had to sleep fully dressed. The hot water boiler was not working. A room booked for two people with a double bed had only a small bed, and the blanket was too small for two people. One room had no towels at all. Another room had only one pillow for two guests; an additional pillow was provided without a pillowcase. The rooms were dirty and had an unpleasant smell. Throughout the night there were loud noises, shouting, and disturbing sounds, making it impossible to sleep. This place felt more like a brothel than a hotel. Complete misrepresentation, unacceptable conditions, and total disrespect toward guests. Absolutely not recommended.
Worst accommodation experience ever. There was absolutely no service. The receptionist was extremely rude and spoke to guests in a humiliating manner. We booked two rooms, and both had serious issues. The property refused to accept card payment, even though card payment is listed as available on Booking.com. We were forced to pay in cash. The heating did not work. With an outside temperature of around +1°C, we were given a small portable heater and told to turn it on and off during the night to save electricity. The staff refused to provide alternative rooms. Because of the cold, we had to sleep fully dressed. The hot water boiler was not working. A room booked for two people with a double bed had only a small bed, and the blanket was too small for two people. One room had no towels at all. Another room had only one pillow for two guests; an additional pillow was provided without a pillowcase. The rooms were dirty and had an unpleasant smell. Throughout the night there were loud noises, shouting, and disturbing sounds, making it impossible to sleep. This place felt more like a brothel than a hotel. Complete misrepresentation, unacceptable conditions, and total disrespect toward guests. Absolutely not recommended.
3.0 / 10.0
I think I won't be staying at this place again, because of the cleanliness.
The staff was super kind and polite. The location is perfect, really close to the center.
It wasn't clean... The bathroom was dirty, the mattress was dirty, the table was dirty and it was really noisy during the night, I woke up like 5 times and usually I sleep really deep and I can't wake up easily. I'm not sure what was the noise from, maybe from the people in the next rooms.
10.0 / 10.0
Our stay
The staff were very friendly, the room was clean and the location is perfect. Overall we had a good time and will go again
2.0 / 10.0
Not completely awful but wouldn't go there again
The location is good, for a pedestrian. There is AC and water heater
The old rusted jacuzzi tub is covered in black mold, the door to the shared balcony doesn't close, ants everywhere including in the bed, no blankets. The pictures shown are mostly of the "common" room where the staff watches TV
1.0 / 10.0
The most awful hotel ever
The location is good, but there are certainly better places to stay.
This place, which can't even be called a hotel, left a bad taste in our mouths after our pleasant time in Plovdiv. First we arrived and were told that our reservation was invalid, then they didn't agree on what time we should come. We paid for a room for three, but there were only two blankets, towels, shampoos and soaps. They told us that someone would come to make up the sofa for the third girl, but in the end we did it ourselves, and the sofa itself was super hard and uncomfortable. They hadn't heard of hot water and toilet paper. The terrace was accessed from the bathroom, which was very dirty. There was a window that pointed to a lamp in the hallway and it was on all night. When we got home in the evening, we greeted the staff, and they just looked at us like we were crazy. Today we were supposed to leave at 11:30, at 11:37 one of the receptionists started banging on the door, shouting and sat on the threshold and stared at us while we put on our shoes.
8.0 / 10.0
Clean and nice rooms, but hard to get to
Very nice place to stay for a short stay. Staff are kind, and the place is clean. Walking distance to attractions in Plovdiv
There is no lift so if you are on the top floor it's a lot of stairs. Also the location is basically up hill and the parking around is very difficult. They state free parking and street parking but we parked atleast 2 streets away. Just something to think about for mobility
1.0 / 10.0
Not recommended
The location
The experience was not good, the door of the bathroom didn’t close well and the water was going out, the towels low quality, there were ants in the bed
7.0 / 10.0
very good for a central and quiet accomodation
central with a fridge in the room and parking space around the building. easy check in/out with a spacious and quiet enough room. bathroom also big with hot water.
the room itself is well maintained, but you can see time took its toll on it. could work some renovations, especially at the sink that has a big hole where the normal faucet would be placed. the shower instalation also serves the sink as a normal faucet.

FAQs

Does this property follow enhanced cleaning procedures?

Yes, this bed and breakfast has implemented enhanced cleaning procedures and processes to keep you healthy and safe.

Is parking included with this bed and breakfast?

Parking is not specified as an available amenity at Guest House FAMILY. For more information, we encourage you to contact the property about where to park.

Is there a pool at this bed and breakfast?

We didn’t find pool listed as an amenity for this bed and breakfast. It may be worth double checking if a pool is important for your stay.

Is Guest House FAMILY pet friendly?

Unfortunately, this bed and breakfast is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Guest House FAMILY?

We found 15 amenities for this rental. This includes airport transportation available, free wifi/internet, free parking, air conditioning, and non-smoking.


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