Grand Hotel Kronenhof
Top rated by guests
Most favorited





9.4Outstanding
(249 Ratings)
"We liked everything about our stay in this outstanding hotel.
We were upgraded upon arrival
Room, restaurant, spa, front desk, amazing concierge
…"
Verified guestDon't miss out! Price and availability may change
5-Star Hotel
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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Built in the late 19th century in neo-Baroque style and with a history dating back to 1848, the 5-star superior Grand Hotel Kronenhof in Pontresina offers panoramic views of the Bernina glaciers and Engadine Mountains, a luxurious spa, and an award-w.
Business facilities
Airport transportation available
Shuttle available
Free shuttle available
Golf course (within 2 mi)
Concierge services
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$$$$
Top rated by guests
Most favorited
9.4Outstanding
(249 Ratings)
"We liked everything about our stay in this outstanding hotel.
We were upgraded upon arrival
Room, restaurant, spa, front desk, amazing concierge
…"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
View from the room , staff great , nice classic decoration
Breakfast could have more options
10.0 / 10.0
We liked everything about our stay in this outstanding hotel.
We were upgraded upon arrival
Room, restaurant, spa, front desk, amazing concierge
…
Nothing
10.0 / 10.0
Beautiful! Great staff and amenities. The Grand restaurant excellent. Breakfast buffet was great! A nice live concert Sunday evening in the lobby with Harp player Kety Fusco was a nice surprise. The bar and lounge, smoking lunge and billiard room were all great!
10.0 / 10.0
+ Beautiful presentation throughout the hotel
+ Top service from all staff
+ Fabulous spa area
+ Exceptional breakfast and dinner experience
10.0 / 10.0
Beautiful
10.0 / 10.0
Stunning location and scenery. The spa is by far the most incredible spa I’ve visited yet. The staff were amazing, food was very high quality. Room was very comfortable and this is a luxury hotel with a personable feel. Fantastic valet parking and staff took time to connect. Breakfast and dinner were truly memorable. I would recommend and return in a heartbeat.
The fact that we had to leave. I could quite happily have extended the stay given the time and opportunity
10.0 / 10.0
Everything is amazing!!!!
The room , the stuff, the service, the location
The most beautiful place seen.
10.0 / 10.0
Beautiful hotel with impressive views of the mountains and river. Staff is top notch always willing to help and not pretentious, drinks at the bar are first class with lots of options and brands. They give you a pass card to get access to trains, buses and lifts so moving around the area is very easy.
Nothing, everything was just excellent
10.0 / 10.0
Kronenhof is a true gem: ambience, staff, facilities (especially the spa), food&drinks, everything is absolutely spot on.
10.0 / 10.0
Magical Grand Hotel
Service and decor outstanding
1.0 / 10.0
The breakfast was okay. Not the best.
We got the dinner/breakfast inclusive package. For dinner the plain water was charged 10.50 CHF per day. The waiter said the wine was included so my self and my wife ordered wine. But it was charged 34 CHF each day. My 3 year old dinner was not inclusive with the package. Neither the front desk or restaurant told us. I had to wear blazer for dinner which I didnt have one and I had to pay 25 CHF each day to rent blazer. At the end of check out I am surprised with 400 CHF bill for wine, water during dinner with lead to believe it was included and neither front desk or restaurant neglect to disclose when I asked before I checked in. Parking was charged 3 days each day 28 CHF. When I asked why 3 days and I only booked 2 nights they said it was incorrectly charged and they would reverse the charge. But I haven't got the reversed charge on my credit card yet. To be honest I am not recommending this hotel. Even plain water is charge10.50 CHF each glass during dinner. The funny thing is we cannot bring room bottle water either. So the dinner is not inclusive its basically charged with bottle water and wine. The waiters are sneaky to make you belive its included.
8.0 / 10.0
The spa facilities were incredible. I especially liked the women's only sauna area!
No complaints really. The rooms are perhaps a little dated but the spa area more than made up for it.
10.0 / 10.0
A classical 5-star experience. The staff were amazingly friendly and did their best to make you feel at home. The view from the room was breathtaking. The restaurant, bar and cigar lounge where excellently styled and put together. The hotel gives a warm, cozy and luxurious feeling. I Will definitely return.
10.0 / 10.0
Our recent stay at Kronenhof hotel was highlighted by the exceptional staff, building history and the amazing facilities. From the moment we arrived, their warmth and hospitality made us feel welcomed. Each member of the team and specifically the concierge team went above and beyond to ensure our comfort and satisfaction. We will definitely stay again at Kronenhof when we revisit St. Moritz.
10.0 / 10.0
Everything was amazing from chek-in to chek-out .
One of the best hotels what I ever visit .
9.0 / 10.0
The staff was excelent!
10.0 / 10.0
Staff were so lovely!!!
Service was amazing!!!
Facilities were amazing!!!
10.0 / 10.0
Amazing hotel !
10.0 / 10.0
They were amazing with kids and met every need.
The only dinner restaurant is jacket and gown required with no other opportunity for more casual dining unless you left the hotel. This is a challenge for those traveling casually.
9.0 / 10.0
The hotel is really beautiful and the room, wellness area were exceptional. Very friendly staff and lovely spot if you are looking for quiet or outdoor sports.
For this price, it’s really unacceptable that tea and coffee facilities aren’t available in the room. At least you could order a cup of coffee to the room. It’s also unacceptable that in the 21st century there is a dress code for a meal that is half board. We are on holiday and don’t need to get dressed up if we don’t feel like it. We just want to chill out. I found this so out of touch with reality and offensive.
10.0 / 10.0
Everything in the hotel is wonderful, luxurious and elegant, the staff were very classy and they would do anything to serve us, it is one of the best hotels I have seen, especially the employee Angel was at the top of the splendor in dealing, and the restaurant is very beautiful and the restaurant staff were very classy, especially Katrina and Michelle, And on our last night they decorated the room with flowers for our wedding, thank you very much to the hotel
nothing
10.0 / 10.0
fantastic location - better than being in at Moritz itself - and you can drive there in 5m anyway… service was exceptional
not much - all good
8.0 / 10.0
stunning location, immaculately clean and tidy
dress code for dinner was overly pretentious
10.0 / 10.0
interior is wonderful, historic building.
no air condition
house keeping not always good
lots of insects get in from the window
lobby area has no air ventilation at all, gets so hot.
10.0 / 10.0
Great food
10.0 / 10.0
lovely, very well appointed. they took excellent care of us and our 6 month old daughter. Exceedingly friendly staff, excellent service.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Grand Hotel Kronenhof. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Grand Hotel Kronenhof pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Grand Hotel Kronenhof?
We found 6 amenities for this rental. This includes business facilities, airport transportation available, shuttle available, free shuttle available, and golf course (within 2 mi).
