The Kuta Beach Heritage Hotel - Managed by Accor





7.6Good
(1,239 Ratings)
"Rooms and locations"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Top-tier experienceA high end property in this area
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Conveniently located just across Kuta Beach, The Kuta Beach Heritage Hotel - Managed by Accor features well-appointed accommodations with Rooftop Restaurant & Bar overlooking the ocean.
Business facilities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Air conditioning
Pool
Non-smoking
Gym
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Beach access
Laundry services
Beach front
Ironing facilities
Smoking allowed
Safe
Childcare services
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.6Good
(1,239 Ratings)
"Rooms and locations"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
5.0 / 10.0
Location
Room Not clean
9.0 / 10.0
The location to Kuta beach and our favorite places to eat.
It was lovely, a few minor things. The front entrance ramp was steep and no option to use the step just ramp. When wet was slippery. Doorman was very help and friendly assisted me down the ramp. Pool bar prices high so didn’t go to pool a lot.
8.0 / 10.0
Breakfast was great. The location was excellent. The staff was excellent and accommodating.
Our rain shower didn't work and it was never fixed. After being reported several times.
9.0 / 10.0
It was in a good location, Starbucks next door and shopping centre less than 5 minutes walk away.
Complimentary beverage lounge, wonderful staff and welcoming ambience
Taxi service drivers at foyer are annoying and forceful
10.0 / 10.0
Rooms and locations
None
5.0 / 10.0
Water is very old. Is not look like it’s a five star.
Very old Furniture’s
Location was good, but nothing else
8.0 / 10.0
Great location. Great sized rooms. Beautiful pools
Noisy guests
8.0 / 10.0
Great room & location. Staff were friendly & very accommodating. Spa was extremely well priced & massage was incredible. Breakfast was good at extra cost paid of $19.80
Nothing really. Minor issues like not enough water bottles & tea bags were quickly replaced
7.0 / 10.0
Staff were amazing and pool area was great with plenty of towels
I wouldn’t class this hotel as 5 star, very dated.disappointed to find building works overlooking the pool, we were not advised of this prior to booking or upon arrival.
10.0 / 10.0
The rooms were great and housekeeping were brilliant. All the staff were lovely and super accommodating.
Nothing
10.0 / 10.0
Nice
10.0 / 10.0
Breakfast, location, and pool are the best.
10.0 / 10.0
The staff was very friendly and welcoming
10.0 / 10.0
Yes
6.0 / 10.0
Breakfast was great staff were very good and friendly, kids enjoyed it
Room hygiene could have been better as the A/c filters to the room had not been clean in a while.
Air quality was very poor to a extent where i could not breath.
Staff cleaned it air quality improved but it was time to go home holiday spoilt as we got sick from it
8.0 / 10.0
Staff very helpful and friendly, breakfast food range was good.
One rainy day, but that wasn't the hotel's fault!
5.0 / 10.0
Good location, right opposite the beach, few minutes walk to the mall and massage place around
My room at level 3. Somehow it was noisy during midnight and early morning where I can hear noises on top of the ceiling. Not sure is it due to staff setting up tables in the restaurant at level 4.
A bit disappointed with the pool view as there is renovation right in front of the beautiful view and its dusty.
8.0 / 10.0
Location , clean , staff , the room
Noise , breakfast
5.0 / 10.0
The location is great in the centre
The smell of the corridors is horrible like humidity. It seemed old not really like a 5*. The sink was blocked and when i washed my hand a horrible smell was there from the drainage but they fixed it immediately
6.0 / 10.0
Room was excellent
New hotel being built right in front of- lots of building noise
Lots of loud night club music all night
No swim up pool bar and hotel is very old and tied
10.0 / 10.0
Staff are amazing and friendly
Everything are tidy and clean
8.0 / 10.0
Location was great, having a balcony over looking the beach was awesome, perfect for people watching. It was extremely hot out on it in the afternoon until sunset. Our room was lovely but it is showing its age. The Staff were amazing, nothing was a problem.
The hotel is clean but is showing its age.
8.0 / 10.0
Great location, great pool bar with great views . Staff were lovely.
Getting close to needing a refresh
6.0 / 10.0
Update facilities
10.0 / 10.0
Pool was great and the staff were awesome
Little bit noisy depending on where the room was located, but the staff put us in another room, which was better and good parking location
8.0 / 10.0
Great view from balcony
Street noise level
8.0 / 10.0
Close to all facilities
7.0 / 10.0
The bed is super comfy and the room is big
The view from my room was the lobby it’s a bit weird not having any natural light and not being able to open the curtains
6.0 / 10.0
Had one of the suites and it was very spacious and we had a view of the ocean. Staff was very friendly and went all out for us because it was our honeymoon.
Interior was dated, balcony was weathered, windows were not cleaned which ruined the view just a little. Pool area wasn’t that nice - again very dated and weathered.
Loud and busy street in front of the hotel and the beach is filled with people trying to sell you stuff. Not as enjoyable as other parts of Bali.
9.0 / 10.0
The hotel location is amazing, right across the road from Kuta Beach and everything you could want to see is within walking distance. The pool and gym were great. The bed was super comfy, and the pillows are like clouds. Absolutely loved the large bathtub - perfect for a romantic getaway. Staff are all friendly all the time.
Our room didn't have an outdoor-facing window. It was a window pointing to the lift area, which was a high-traffic area, meaning we had to keep the curtain closed all the time for privacy. I'd suggest paying a little extra and booking a room with an outdoor balcony. And the hot water in the shower ran out on one morning (I'm assuming the system is shared with other rooms), but you don't expect that for a room at this price point.
10.0 / 10.0
Nice pool and excellent restaurants
Nothing
10.0 / 10.0
This was luxury beach front accommodation with a plunge room
Enjoyed the staff who gave me a welcome gift and the ability to get my clothes washed and cleaned before leaving
The beach was beautiful but the vendors were very aggressive
10.0 / 10.0
Best hotel Kuta , I’ve stayed at many , it was clean , the bed was soft and super comfortable.
Wide variety of an awesome breakfast.
We had the plunge pool it was awesome friendly staff I definitely be back again , great location!
Every thing , super pleasant
9.0 / 10.0
Excellent service, staff are friendly good meals well managed staff and roof top with nice beach view
7.0 / 10.0
Location is ixcellent , breakfast is good for what it is and value for money.
The Hotel is fairly run down but still works !!!!!
10.0 / 10.0
The rooms were spacious. The location and facilities top notch. The breakfast was also excellent
Noise from adjacent rooms. The rooms could be soundproofed. Our room was however changed on request which solved the problem.
9.0 / 10.0
Beautiful staff and the rooms
Outside of the hotel
1.0 / 10.0
Bad rooms with reception view that you can hear everything there. Not clean and Staff is not that good. Facilities are super bad. Definitely NOT a five star hotel
Everything was just terrible
8.0 / 10.0
Hotel is somewhat outdated reception dark gloomy and no ambience..the entrance from the lift from street gives an air of mystery as you navigate the long curved walk. Then you reach reception area. Gloom. I arrived an hour early and was invited to sit in a meeting room to enjoy free refreshments. Another gloomy area with no appeal.
My room was well appointed very clean. I believe non smoking wing. Remnants of stinking stale cigarette smoke smelt through out. My view was the view of a magnificent boat in the middle of building.
Mostly I ordered room service. Hit and miss with the telephonist taking my order to placing it with kitchen what you actually got was a different spin
However, still tasty and delish.
Pool area.. warm and view spectacular. Great poolside service.
Breakfast - 10 out 10. You wanted for nothing. Eat small start at the West and finish sampling the North of the Buffet select They had it all. Fresh delicious sustainable food. Staff pleasantly friendly.
8.0 / 10.0
Location
Lobby , entrance
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at The Kuta Beach Heritage Hotel - Managed by Accor. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at The Kuta Beach Heritage Hotel - Managed by Accor. Enjoy the water!
Is The Kuta Beach Heritage Hotel - Managed by Accor pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Kuta Beach Heritage Hotel - Managed by Accor?
We found 29 amenities for this rental. This includes business facilities, airport transportation available, shuttle available, concierge services, and free wifi/internet.
