Mercure Kuta Bali
Top rated by guests





8.0Excellent
(1,688 Ratings)
"Wonderful stay, seaview room, friendly staffs"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Top-tier experienceA high end property in this area
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Enhanced cleaningExtra health and hygiene measures to ensure your safety
Steps from Kuta Beach, Mercure Kuta Bali features an outdoor infinity pool, spa services and restaurant overlooking Kuta Beach along with 2 bars on site. Free WiFi throughout the hotel.
Business facilities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Bar
Spa
Balcony/Terrace
WiFi/Internet
Beach access
Garden
Laundry services
Accessible Parking
Beach front
Ironing facilities
Safe
Childcare services
Accessible by lift
Key access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.0Excellent
(1,688 Ratings)
"Wonderful stay, seaview room, friendly staffs"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Wonderful stay, seaview room, friendly staffs
4.0 / 10.0
The breakfast was really good! Coffee was great one morning, not good the next, comes down to the barista.
The room itself was ok but the noise of the airconditioner and the other rooms electrical noise was so loud. I couldn't sleep until we got ear plugs. It was so loud. Even talking to each other in normal voices wasn't ok. Had to speak really loud over the constant noise.
8.0 / 10.0
Very nice pool and breakfast good
A little run down and under cleaned
10.0 / 10.0
Rooms were a good size, clean and the beds were comfortable. Location is amazing for watching the sunset from the rooftop pool and a short walk to Poppies lanes and the beachwalk shopping centre
Nothing
9.0 / 10.0
View of the pool,location and the breakfast.
7.0 / 10.0
The infinity pool. The sound of the waves at 3am when the street noise finally calms down.
The location is quite central to everything you need in Kuta but it’s not great for families. Fireworks are let off on Kuta beach every night until after 12. The street noise Carrie’s through the hall ways. It’s a very busy road. The price for what was received is really not worth it for families.
8.0 / 10.0
Room was good, and pool was excellent.
Nothing.
7.0 / 10.0
Just only comfortable feel
I can only good say about them
9.0 / 10.0
Great location , Great staff, great pool by day or evening ….. spectacular
Pillows were massive with very limited options for smaller ones
Breakfast was reasonably limited compared to other hotels but staff were excellent …. Other than that it was great
10.0 / 10.0
I really enjoyed my stay at Mercure Kuta Bali. The location is excellent, right in front of Kuta Beach and very close to shops, restaurants, and shopping malls. The hotel facilities are well maintained, the pool area is lovely, and the atmosphere is relaxing despite being in a busy area.
The staff were friendly, attentive, and always willing to help, which made the stay even more pleasant. The room was comfortable and clean, and overall it felt safe and well organized. A very good option for travelers who want comfort, good service, and a strategic location in Kuta.
The only downside was that the area around the hotel can be quite busy and noisy at times, especially during peak hours, which is understandable given the central location. Additionally, some areas of the room could benefit from small updates, but nothing that significantly affected the overall comfort of the stay.
9.0 / 10.0
Location and the staff were lovely.
No isdues.
4.0 / 10.0
Good location
Property fails (in our eyes) to live up to a four star hotel standard. There was black mould lining the curtains of our first room and a strong damp smell, so we asked to move which they accommodated. The second room still had a lingering damp smell to it, sheets looked stained. Won’t be coming back.
9.0 / 10.0
Location n price
No complaints
10.0 / 10.0
Rooms at the 4 floor are amazing
Other rooms
10.0 / 10.0
Location
Super nice staff
Very clean room
Great pool area
Nothing
8.0 / 10.0
Location and staff
Not value for money. Rooms were too small compared to experience in other hotels across other countries.
9.0 / 10.0
Lovely staff especially GR, HK and Restaurant
None
7.0 / 10.0
The roof top pool was exceptional, the view was amazing.
We had to unload our bags, there should have been someone to meet us. The vanity in the bathroom is tiny, you have no where to put any goods around a huge, unnecessary sink, I expect a smart TV, not the 90's small selection of local TV stations. Breakfast - we had to ask where that was and I am sorry, but no bacon, ridiculous, I have to remember being caucasian that I am not their main customer, the asian variety is.
9.0 / 10.0
Very nice laid out. Very clean.
Loud. Doors to the balcony didn’t seal so could hear road noise
9.0 / 10.0
Value for money.
1.0 / 10.0
The noise in the room was really really high, couldn’t sleep without earplugs.
The room looked old.
The staff from the reception were very unhelpful when we asked for help about shuttle to the airport.
Not worth the money at all. There are many other places a lot cheaper than this one and a lot better. Never coming back, and of course not recommending this place to anyone.
3.0 / 10.0
Swimming pool closed due to wedding very hot day and no pool available
Hotel is old and in need of refurbishment
10.0 / 10.0
Beach front
All good
10.0 / 10.0
Great location. Nice and quiet at night. Staff were lovely and helpful and the breakfast was good.
Nothing
10.0 / 10.0
Very clean Hotel, Nice room (Ocean View Room). Staff’s very friendly and supportive as well. They remembered even our name. I recommend everyone to stay on this hotel and to try the Ocean View Room with balcony.
8.0 / 10.0
Location. Everything is nearby.
Maybe the lighting of the room. Breakfast wasnt that good
10.0 / 10.0
The staff (concierge, security at the front gate , Cleaners, food staff, the gentleman carving on the 4th floor, the pool guys, all staff) were so welcoming, and attentive.
The room - was clean, perfect size - aesthetically appeasing and was worth the $ we paid.
The staff even went a step further to add extra touches for our special occasion which was so lovely.
I think it would be nice to have more selection of western foods for the breakfast buffet, if I I had to give any sort of feedback, BUT the food available for the buffet was still very fresh and delicious.
Since being back In Australia, we are working out our dates to come back and we’ll be re-booking with Mercure, AGAIN ☺️
We couldn’t fault Mercure.
10.0 / 10.0
Good location, pleasant staffs, delicious food, helpful and appreciated hotel facilities. Spa and massages as well were amazing.
10.0 / 10.0
The location is prime, literally 3min walk to the beach and you can access the amazing sea view any time of the day. On top of that, the pool in the hotel is also very well maintained and in very good condition. The location was very convenient yet not noisy at all. Room was very clean and comfy, it is everything you need for a vacation.
I'd like to give a kudos to the amazing staff here. I got my stuff stolen on the beach (NOT in the hotel and definitely NOT the hotel's responsibility), and all the staff here were super compassionate and extremely helpful and tried their best to assist me and even went to the police with me. EVERYONE from the manager to the receptionist and the security supervisor all spent a huge chunk of their time helping us solve the problem and doing the translation. I was devastated when I realized both my phone and ID was gone, but having the help of the staff really made my day a lot better and I will never forget the amazing people I met here in the hotel in Bali.
Not even a little bit
9.0 / 10.0
Location was perfect and staff were very attentive and friendly.
There was nothing we didn’t specifically like but the hotel itself was pretty average, probably just felt like we paid for the location.
10.0 / 10.0
The staff were amazing and upgraded me and my partner to their best suit, the breakfast was great and full of options, the view was incredible.
8.0 / 10.0
Location and the staff were wonderful. My first night I wandered onto the main drag to find somewhere for dinner. I returned to the empty restaurant at the hotel and the food was amazing. I think your restaurant is under marketed. I had all my meals there for my short stay. Loved the window view to the ocean past the pool.
A great location particular for wanting to do the beach walk early in the morning. 12km return with stops for stretching and watching the locals setup their business for the day.
A quick polish on the vanity faucet where you turn it on. The entry doors to the room are not very soundproof.
10.0 / 10.0
Back again after two years to the same hotel! 🤩 Location is perfect - close to amenities, the beach, and the airport! ✈️🏖️ Saves so much travel time! Beach days = pure bliss! ☀️ Easy access to everything makes it super comfy!
#Vacation #Beach #Travel #Hotel #Airport #Amenities #Comfort #Experience #Leisure #Fun
The traffic may be heavy, but it is manageable.
8.0 / 10.0
The location was excellent with anything and everything close by and walking distance. The staffs were great and pleasant as well. Overall it was a good stay and good hotel.
The room had areas where it wasn't clean and it looked old as well.
10.0 / 10.0
Great location , nice room & staff & breakfast
10.0 / 10.0
I loved the warm hospitality that has remained the same even after 20 years. The location is perfect, right in the heart of Kuta with the beach just across the road and the Beachwalk Mall nearby, plus the breakfast buffet spread was a nice way to start each day. The staff’s friendliness and consistent quality made my stay truly comfortable.
8.0 / 10.0
Amazing rooftop area
The garden view ground floor rooms need Citronella to keep the mosquitoes away 😩
6.0 / 10.0
Location and pleasant staff.
The air con kept leaking down and we had to put towels and a bucket down !
Reception pm stager need to m ow the system better and speak better English . Shower head was calcified and sprayed everywhere.
8.0 / 10.0
Everything was ok
The room had no desk or chairs
8.0 / 10.0
Great location.Nice room and very comfortable bed. Roof top pool and sunset deck are fantastic when not being used for weddings
Sunset deck often closed for weddings and lighting on bathroom mirror is terrible
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Mercure Kuta Bali. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Mercure Kuta Bali. Enjoy the water!
Is Mercure Kuta Bali pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Mercure Kuta Bali?
We found 27 amenities for this rental. This includes business facilities, airport transportation available, shuttle available, concierge services, and free wifi/internet.
