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Mercure Paris La Défense

Property building

Property building

Property building

Property building

Bedroom

7.3Good

(725 Ratings)

"undoubtedly the cleanliness of the room—everything felt fresh, well-maintained, and thoughtfully prepared, which made settling in incredibly comfortable. What truly elevated the experience was the pan..."

Verified guest

Don't miss out! Price and availability may change

7.3 / 10.0

Good(725 Ratings)

Hotel in Courbevoie

4-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Air conditioner, Internet / Wifi and more

About this hotel

Mercure Paris La Défense is located in the business district of La Defense and just 10 minutes by metro to central Paris. Paris La Défense Arena is also a 10-minute drive from the hotel.

Amenities at Mercure Paris La Défense

Air conditioner

Pets allowed

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Courbevoie

city location on map

Nearby attractions

Tuileries Garden

Departmental Estate of Sceaux

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

7.3Good

(725 Ratings)

"undoubtedly the cleanliness of the room—everything felt fresh, well-maintained, and thoughtfully prepared, which made settling in incredibly comfortable. What truly elevated the experience was the pan..."

Verified guest

Don't miss out! Price and availability may change

$$$$

7.3 / 10.0

Good(725 Ratings)

Hotel in Courbevoie

4-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Air conditioner, Internet / Wifi and more

Map of Courbevoie

city location on map

Nearby attractions

Tuileries Garden

Departmental Estate of Sceaux

Available Rooms

About this hotel

Mercure Paris La Défense is located in the business district of La Defense and just 10 minutes by metro to central Paris. Paris La Défense Arena is also a 10-minute drive from the hotel.

Amenities

Air conditioner

Pets allowed

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Family friendly

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

7.3 / 10.0

Good(725 Ratings)

100% verified reviews

9.0 / 10.0

Very good location and accommodation for business travelers

Location, clean, kind staff and my husband found it very convenient for his business trip

8.0 / 10.0

Pleasant stat, suited our needs.

Room was good, suited our needs. Breakfast was very good and the Night we ate in the restaurant we really enjoyed it. Enjoyed our visit to the Hamman and had a great view from the gym.

The website let me book for Dinner on the Friday Evening at 7.30 but the restaurant was closed on Friday and Saturday which we only found out having sat until 7.45 waiting for it to open.

7.0 / 10.0

Clean, tidy . Would stay again if price was lower. Although I wouldn't book breakfast.

Clean, tidy hotel with decent food options.

Two small complaints for me: 1. I paid for a rate including breakfast. However at breakfast, it was apparent I was not sitting down....anywhere. So was confined to grabbing a couple of croissants then leaving. Disappointing when you've paid for it. Nowhere near enough seating at breakfast given the size of the hotel. 2. Price. Its a very expensive for what you get.

8.0 / 10.0

nice

big bathroom , breakfast was good variety

carpets could do with an upgrade

5.0 / 10.0

Felt misled and ignored

Recognised company in a foreign country, good transport links, nearby shops & restaurants

The staff were a bit rude, one pushed past me on the way out of the hotel, two used the elevator at the same time as me but no greeting or acknowledgment in any way. A large hold was placed on my card at the beginning of my stay, cost was more than quoted at time of booking. Toilet was not very clean.

7.0 / 10.0

I stayed there before it was fantastic but this time due to the lady receptionist it was not pleasant stay

Location was perfect to go here and there is paris

The staff behavior !! Not all of them but the one lady on the reception on 27 august at 1:30 am may be african or nigerian she doesn’t have proper manners to work in a hotel like Mercure. And the cleaning staff just come directly into room after knocking one time on the door..that is bad and disgusting

10.0 / 10.0

I highly recommend this hotel for anyone looking for comfort, cleanliness, and a breathtaking view of Paris, along with

undoubtedly the cleanliness of the room—everything felt fresh, well-maintained, and thoughtfully prepared, which made settling in incredibly comfortable. What truly elevated the experience was the panoramic view over Paris from my room. Waking up to the breathtaking sight of the Eiffel Tower was magical and added a special touch to my visit. Whether during sunrise or lit up at night, the view was simply unforgettable. A special mention goes to Ezzeldin at the reception, who was incredibly helpful and welcoming. He went above and beyond by upgrading our room, which made our stay even more special. His professionalism and kindness truly enhanced our visit.

The toilet was not clean when we checked in but they cleaned it immediately

8.0 / 10.0

A very good hotel in La Defense Area

Nice staffs, Very good breakfast, Cleaning daily

Size of room is a bit smaller compared to similarly priced hotel in the area.

5.0 / 10.0

I’m still waiting for my €50 deposit to be returned almost a week later with no reply from the hotel. It wasn’t a great

Nice location with lots of restaurants.

The beds were uncomfortable. They have onsite washing machines that are coin operated but they have nowhere to get change to use the machines and the desk staff were not helpful in providing this.

4.0 / 10.0

Horrible experience. Worst stay during 18 years of travelling to Paris.

On arrival the receptionist was very arrogant, she even made me cry after 30 hours of flight by her rude attitude. Her name is Naomie. She was absolutely unfriendly, non professional and her attitude was unhuman. Cleaning was very poor, it was only twice during 6 days. No housekeeping, I had to grab towels from reception. When shampoo was over, staff brought it only after 3 phone calls , during 1 hour. I was not able to take a shower. It was not possible to get asleep till 2 pm as drunk people from the bar were arguing and shouting. It was worse stay in Paris since 2007. Never again.

10.0 / 10.0

Great hotel

Super clean hotel, amazing staff, rooms bigger than your average Paris hotel room. Fab rooftop bar. Really fast lift!

Could have done with an ice machine for guests.

1.0 / 10.0

Not pleasant

The room I saw on your advert is bigger than the room I got! You should also include your city tax on your advert not embarrassing people to pay when they thought they had finished paying for accommodation

Nothing

6.0 / 10.0

Would not recommend

Location was great for where we wanted to be located.

We had to ask reception to have room serviced. It didn’t happen until 5pm. Next morning was when we realised they didn’t leave two towels and sheets weren’t changed. Rang housekeeping no one answered. Rss as my reception no one answered. Had to go down to reception to sort it out. On 3 occasions we tried to order room service. No one answers. Rang reception. No one answered. Rooftop bar doesn’t open on Sunday’s. Rooftop bar has fantastic views of Eiffel Tower. Why it wouldn’t be open 7 nights a week I have no idea. When it was open on Saturday night they only had one bar staff working. Took 20 minutes to get a drink. Carpets in rooms need replacing. They look dirty. Overpriced for what we got. We wouldn’t stay here again. Very disappointed.

3.0 / 10.0

Staff are not concerned about customer comfort

Bed was comfy

The shower was very poor - the water was not very hot, and more annoying is the fact that the shower head did not stay in the right position, the holder for the shower head was not strong enough so water was not sprayed in the right direction - absolutely useless! No bottled water in the room What compounded my irritation was the member of staff who handled my checkout asked the routine question of "Was everything ok?"...when I told her no, there was no interest in why...so I asked her if she was interested in what had gone wrong....it was absolutely clear that there was no interest in how customer experience could be enhanced

7.0 / 10.0

good

breakfast

location

10.0 / 10.0

Exceptional

clean room, good breakfast, drinks for guests

9.0 / 10.0

Great hotel for La Defence area, but a 15 minute walk to metro.

Clean, quiet, nice staff.

it’s a 15 minute trek to the metro.

9.0 / 10.0

excellent will use again if in Paris

check in and location staff very helpful excellent breakfast

no hotel bar available but went next door

8.0 / 10.0

Fabulous

its location at the heart of La Defonce with a great attitude of customer service team

10.0 / 10.0

Second time I’ve stayed there and would definitely stay again.

Comfortable bed, excellent breakfast choices.

The shower overflowed and we had to wait for over a day for it to be unblocked.

8.0 / 10.0

Very good

Location and breakfast

Bathroom and toilet

6.0 / 10.0

Not again

Comfortable bed Good location

I was quoted £137 but charged £167. I’m extremely disappointed and unhappy

7.0 / 10.0

Good

restaurants and staff

space bathroom,quality pilllows

1.0 / 10.0

bad experience

warmth

No safety poor unfriendly staff

8.0 / 10.0

It was good

serene and comfortable

Didn’t have any body lotion, bath robe or slippers.

8.0 / 10.0

Very good

It was a relief after a bad experience. The room was confortable.

6.0 / 10.0

Poor no items for breakfsst

6.30am breakfast there was no croissants bread or normal water to drink. Payed a lot of money and no basics. Very disappointing.

1.0 / 10.0

Bad

.

Room was freezing, heating would not work

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