Mercure Paris La Défense





7.6Good
(725 Ratings)
"Good position about 10 min walk from La Defense .
Nice view over Euffel Tower"
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4-Star Hotel
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
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Mercure Paris La Défense is located in the business district of La Defense and just 10 minutes by metro to central Paris. Paris La Défense Arena is also a 10-minute drive from the hotel.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Bar
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Laundry services
Accessible Parking
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.6Good
(725 Ratings)
"Good position about 10 min walk from La Defense .
Nice view over Euffel Tower"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Très bon petit déjeuner et hammam rénové.
Room a little bit outdated but clean and functional .
10.0 / 10.0
Good position about 10 min walk from La Defense .
Nice view over Euffel Tower
A big confusion about dinner ...!
10.0 / 10.0
The property was clean, comfortable, and well located. Everything was well arranged, which made the stay very pleasant.
Nothing
8.0 / 10.0
Meals were ok. Felt they were a bit over priced for the amount served. One the saladas I had had too much cabbage. It was just simple dishes.
Room should have a bit more space. Shower did not have hot water. It was alright but for me not good enough. I would like it more hot even on the max which it was 50 the water was still not hot enough especially on the overhead shower
9.0 / 10.0
Location, clean, kind staff and my husband found it very convenient for his business trip
8.0 / 10.0
Room was good, suited our needs. Breakfast was very good and the Night we ate in the restaurant we really enjoyed it. Enjoyed our visit to the Hamman and had a great view from the gym.
The website let me book for Dinner on the Friday Evening at 7.30 but the restaurant was closed on Friday and Saturday which we only found out having sat until 7.45 waiting for it to open.
7.0 / 10.0
Clean, tidy hotel with decent food options.
Two small complaints for me:
1. I paid for a rate including breakfast. However at breakfast, it was apparent I was not sitting down....anywhere. So was confined to grabbing a couple of croissants then leaving. Disappointing when you've paid for it. Nowhere near enough seating at breakfast given the size of the hotel.
2. Price. Its a very expensive for what you get.
8.0 / 10.0
big bathroom , breakfast was good variety
carpets could do with an upgrade
5.0 / 10.0
Recognised company in a foreign country, good transport links, nearby shops & restaurants
The staff were a bit rude, one pushed past me on the way out of the hotel, two used the elevator at the same time as me but no greeting or acknowledgment in any way. A large hold was placed on my card at the beginning of my stay, cost was more than quoted at time of booking. Toilet was not very clean.
7.0 / 10.0
Location was perfect to go here and there is paris
The staff behavior !! Not all of them but the one lady on the reception on 27 august at 1:30 am may be african or nigerian she doesn’t have proper manners to work in a hotel like Mercure.
And the cleaning staff just come directly into room after knocking one time on the door..that is bad and disgusting
10.0 / 10.0
undoubtedly the cleanliness of the room—everything felt fresh, well-maintained, and thoughtfully prepared, which made settling in incredibly comfortable.
What truly elevated the experience was the panoramic view over Paris from my room. Waking up to the breathtaking sight of the Eiffel Tower was magical and added a special touch to my visit. Whether during sunrise or lit up at night, the view was simply unforgettable.
A special mention goes to Ezzeldin at the reception, who was incredibly helpful and welcoming. He went above and beyond by upgrading our room, which made our stay even more special. His professionalism and kindness truly enhanced our visit.
The toilet was not clean when we checked in but they cleaned it immediately
8.0 / 10.0
Nice staffs,
Very good breakfast,
Cleaning daily
Size of room is a bit smaller compared to similarly priced hotel in the area.
5.0 / 10.0
Nice location with lots of restaurants.
The beds were uncomfortable. They have onsite washing machines that are coin operated but they have nowhere to get change to use the machines and the desk staff were not helpful in providing this.
4.0 / 10.0
On arrival the receptionist was very arrogant, she even made me cry after 30 hours of flight by her rude attitude. Her name is Naomie. She was absolutely unfriendly, non professional and her attitude was unhuman.
Cleaning was very poor, it was only twice during 6 days. No housekeeping, I had to grab towels from reception.
When shampoo was over, staff brought it only after 3 phone calls , during 1 hour. I was not able to take a shower.
It was not possible to get asleep till 2 pm as drunk people from the bar were arguing and shouting.
It was worse stay in Paris since 2007. Never again.
10.0 / 10.0
Super clean hotel, amazing staff, rooms bigger than your average Paris hotel room. Fab rooftop bar. Really fast lift!
Could have done with an ice machine for guests.
1.0 / 10.0
The room I saw on your advert is bigger than the room I got! You should also include your city tax on your advert not embarrassing people to pay when they thought they had finished paying for accommodation
Nothing
6.0 / 10.0
Location was great for where we wanted to be located.
We had to ask reception to have room serviced. It didn’t happen until 5pm. Next morning was when we realised they didn’t leave two towels and sheets weren’t changed. Rang housekeeping no one answered. Rss as my reception no one answered. Had to go down to reception to sort it out. On 3 occasions we tried to order room service. No one answers. Rang reception. No one answered. Rooftop bar doesn’t open on Sunday’s. Rooftop bar has fantastic views of Eiffel Tower. Why it wouldn’t be open 7 nights a week I have no idea. When it was open on Saturday night they only had one bar staff working. Took 20 minutes to get a drink. Carpets in rooms need replacing. They look dirty. Overpriced for what we got. We wouldn’t stay here again. Very disappointed.
3.0 / 10.0
Bed was comfy
The shower was very poor - the water was not very hot, and more annoying is the fact that the shower head did not stay in the right position, the holder for the shower head was not strong enough so water was not sprayed in the right direction - absolutely useless!
No bottled water in the room
What compounded my irritation was the member of staff who handled my checkout asked the routine question of "Was everything ok?"...when I told her no, there was no interest in why...so I asked her if she was interested in what had gone wrong....it was absolutely clear that there was no interest in how customer experience could be enhanced
7.0 / 10.0
breakfast
location
10.0 / 10.0
clean room, good breakfast, drinks for guests
9.0 / 10.0
Clean, quiet, nice staff.
it’s a 15 minute trek to the metro.
9.0 / 10.0
check in and location
staff very helpful
excellent breakfast
no hotel bar available but went next door
8.0 / 10.0
its location at the heart of La Defonce with a great attitude of customer service team
10.0 / 10.0
Comfortable bed, excellent breakfast choices.
The shower overflowed and we had to wait for over a day for it to be unblocked.
8.0 / 10.0
Location and breakfast
Bathroom and toilet
6.0 / 10.0
Comfortable bed
Good location
I was quoted £137 but charged £167. I’m extremely disappointed and unhappy
7.0 / 10.0
restaurants and staff
space bathroom,quality pilllows
1.0 / 10.0
warmth
No safety poor unfriendly staff
8.0 / 10.0
serene and comfortable
Didn’t have any body lotion, bath robe or slippers.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Mercure Paris La Défense. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Mercure Paris La Défense pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Mercure Paris La Défense?
We found 20 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and non-smoking.
