GRAND ELYSEE Hamburg
Top rated by guests





8.9Excellent
(3,072 Ratings)
"Fabulous breakfast"
Verified guestDon't miss out! Price and availability may change
5-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
This 5-star hotel in Hamburg's Rotherbaum district offers free high-speed WiFi, 3 Restaurants, 2 bars, 1 Cafe and a luxurious spa with indoor swimming pool. The Alster Lake and Jungfernstieg shopping district are less than a 15-minute walk away.
Business facilities
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Laundry services
Sauna
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Ironing facilities
Smoking allowed
Safe
Childcare services
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.9Excellent
(3,072 Ratings)
"Fabulous breakfast"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
No complains. A nice hotel you can go and relax.
I was only there to sleep . Did not visit everything. I was happy. Very god reception and top concierge for tickets and questions . Really helpful
9.0 / 10.0
Good location, wonderful staff and delicious breakfast! The Bourbon bar was brilliant and loved the live piano and violin players. Well equipped gym and lovely pool.
I didn’t realise the sauna area was completely naked, the hotel I previously stayed in wasn’t in Hamburg! There was also no tea/coffee making facilities in the room
10.0 / 10.0
Fabulous breakfast
Couldn't get the TV to work.
10.0 / 10.0
Very good hotel with great staff
Nothing
8.0 / 10.0
The beds were extremely comfortable and the location was excellent if you’re happy to walk a little bit.
No kettle or tea bags in the bedroom and the air conditioning wouldn’t go any cooler.
10.0 / 10.0
The property is easy to reach by train, super close to the city center and the spa is amazing.
The staff was really helpful and sweet and the breakfast buffet was good.
We had a technical problem with our AC in our room, and maintenance came to check it. They left a fan in our room telling us that that’s the only solution they can offer. Only after talking to the reception and insisting that that’s not an acceptable solution were we offered a different room.
It kind of disappointed me because it is a 5 star hotel, and our room was facing south, on a day with almost 30 degrees Celsius - I would’ve expected them to be forthcoming.
9.0 / 10.0
Friendly and professional staff, rooms very clean, great choice of restaurants.
8.0 / 10.0
Small room but upgraded to bigger one-
prices
10.0 / 10.0
The property is in a great location very spacious & very clean.
Due to its popularity it can get very busy to be served in the lobby. Staff are excellent & service is fast.
10.0 / 10.0
An excellent 5 star hotel. Extremely spacious lobby, various restaurants, very clean all over the big hotel. Friendly service. I will definitely come back.
No complaints.
10.0 / 10.0
I've stayed several times at the Grand Elysee, and as usual everything was perfect, the staff is welcoming and helpful, the facilities are top, and the overall experience is great.
10.0 / 10.0
Best of best
Nothing
9.0 / 10.0
Great
Debit card payments is an issur
9.0 / 10.0
We love this hotel, second time there. Nice location in a quiet but central area. Beautiful hotel with a nice relaxing atmosphere. Nice spa with fair prices.
Restaurant Theo next door is highly recommended.
Nice king-size bed.
Would prefer complete kids free spa, but at least their time is limited. Not a big fan of the nudity in the saunas, but that's how it is in Germany.
We were woken up by a mistaken call on the room phone, that's pretty annoying when we where there to get at good long night sleep.
6.0 / 10.0
The room was very comfortable and the location was great.
Four persons (1 lady and 3 gentlemen) knocking on my door close to midnight informing me that they got the same room allocated was not a pleasant experience. When I reported it to the reception the next day, it was treated very lightly and no concern was shown to investigate the incident I left me feeling extremely uncomfortable and I do not wish to return to the hotel again in the future.
6.0 / 10.0
Comfort room was larger than expected. With air con and the bathroom was very clean and well eqipped. We were facing the street and it was quite.
Many restaurants and bars to choose from. Location is great.
The bed was very hard and the pillows were like ikea quality. Had a terrible sleep.
The room itself is rather dated. The tv was small for the size of room
No tea or coffee or even a kettle
Breakfast is now how it looks on website. Selection not ideal and the wait for hot food is badly organised. It's never worth 30 euros. Rather disappointed.
We felt that this was a rather old 5 star hotel that lacked the usual qualities of other hotels.
Would we return. No
3.0 / 10.0
Location good, facilities in general nice and well maintained, friendly service
Aircon was not sufficient; room was too hot and could not be cooled down; to open the window did not make sense because of busy and noisy traffic; could hardly get any sleep during the night.
9.0 / 10.0
Really good wellness area, pool, etc…
complete breakfast.
10.0 / 10.0
alles
war alles 100%
7.0 / 10.0
[Breakfast] : for the price, it's not an outstanding breakfast.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at GRAND ELYSEE Hamburg. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at GRAND ELYSEE Hamburg. Enjoy the water!
Is GRAND ELYSEE Hamburg pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at GRAND ELYSEE Hamburg?
We found 32 amenities for this rental. This includes business facilities, shuttle available, concierge services, free wifi/internet, and free parking.
