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Crowne Plaza Maastricht by IHG

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Crowne Plaza Maastricht by IHG Hotel in Maastricht

Crowne Plaza Maastricht by IHG Hotel in Maastricht

Crowne Plaza Maastricht by IHG Hotel in Maastricht

Crowne Plaza Maastricht by IHG Hotel in Maastricht

7.9Good

(4,452 Ratings)

"There is nothing to dislike at the Crowne Plaza. Highly recommended"

Verified guest

Don't miss out! Price and availability may change

7.9 / 10.0

Good(4,452 Ratings)

Hotel in Maastricht

4-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Air conditioner, Internet / Wifi and more

About this hotel

Crowne Plaza Maastricht, an IHG Hotel is less than a 15-minute walk from the Vrijthof in the center of Maastricht. It features a 24-hour reception and terrace with views over the River Maas.

Amenities at Crowne Plaza Maastricht by IHG

Air conditioner

Pets allowed

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Map of Maastricht

city location on map

Nearby attractions

Aachener Tierpark Euregiozoo

Montagne de Bueren

Stade Maurice Dufrasne

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

7.9Good

(4,452 Ratings)

"There is nothing to dislike at the Crowne Plaza. Highly recommended"

Verified guest

Don't miss out! Price and availability may change

$$$$

7.9 / 10.0

Good(4,452 Ratings)

Hotel in Maastricht

4-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Air conditioner, Internet / Wifi and more

Map of Maastricht

city location on map

Nearby attractions

Aachener Tierpark Euregiozoo

Montagne de Bueren

Stade Maurice Dufrasne

Available Rooms

About this hotel

Crowne Plaza Maastricht, an IHG Hotel is less than a 15-minute walk from the Vrijthof in the center of Maastricht. It features a 24-hour reception and terrace with views over the River Maas.

Amenities

Air conditioner

Pets allowed

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

7.9 / 10.0

Good(4,452 Ratings)

100% verified reviews

8.0 / 10.0

Lovely visit!

The location, the room was good.

The shower provided not so much water. Not enough to wash your hair.

6.0 / 10.0

Mixed experience

The staff were really nice, especially and breakfast. Breakfast was nice, in a room overlooking the river. It’s in a good part of town and easily accessible for everything.

The maintenance and cleaning were not good. The room was dusty and had cobwebs. Housekeeping didn’t come on our second day - no explanation - had to go and find towels ourselves. The shower wasn’t functioning correctly. We reported this and nothing happened. There is limited sound proofing on the windows - we could hear any noise outside. The breakfast room isn’t very well ventilated so the smell of the fried egg station gets everywhere. On our last day there was some sort of flood in reception. I think it’s probably expensive for what it is and needs a bit of a refresh.

8.0 / 10.0

Fine hotel to enjoy the city of Maastricht

The location is great- at walking distance of key sights. The staff was friendly, the room spacious and clean. Breakfast offered a broad variety.

A bit inconvenient getting in and out of the parking garage; you need to get the ticket at the desk first. The hotel has an old small lift with unclear signage.

8.0 / 10.0

Comfortabel stay

Good location

8.0 / 10.0

Great location - but boy they do know how to charge

Nice hotel but eye wateringly expensive for what you get

No lift from car park to lobby.....had to lug heavy bags by ourselves

8.0 / 10.0

Convenient location and easy to get too. Very satisfied with my stay.

Convenient parking. Good breakfast. Very friendly staff.

The view from the room was poor. TV quality wasn't great. Additional fees was alot.

9.0 / 10.0

Quiet location, easily accessed from the train station and across to the city centre. Peaceful after a hectic week in Am

Location to town centre, Overlooking the river a bonus, Spacious room Close to supermarket and cafes Quiet and peaceful

The ice machines on each floor were broken and unusable had to go to the bar on ground floor for ice. We didn’t realise the city tax was an added extra at the end of the stay which gave us a surprise, this could have been explained to us at checkin and maybe should be added in the room rate when booking. This incurred a fee on my Mastercard which was used as a holding fee, it was however reversed but still incurred a fee.

8.0 / 10.0

Lovely stay. Hotel is in a great location

Staff were really friendly. Location was perfect. We really enjoyed exploring the main town then heading back over the bridge for a drink or 2 outside looking over the river.

The room never seemed to be dusted. Was clean on arrival but during our stay, housekeeping tend to not dust. The coffee cup was not changed either. I only had a drink one morning so it was no big deal but they never changed it. I also came back one day and caught a young cleaning lad smelling my perfumes lol. Luckily I didn't mind.

10.0 / 10.0

perfect

There is nothing to dislike at the Crowne Plaza. Highly recommended

10.0 / 10.0

Perfect in every way. I would visit this beautiful City and stay in this lovely hotel again in a heart beat .

Perfect location. Excellent breakfast. Beautiful room overlooking the river. Staff friendly, helpful and informative. Bike hire at hotel. We couldn’t ask for more.

Initially booked a Suite but asked to change as the bedroom and bathroom was on two different levels, accessed by a steep wooden staircase.

8.0 / 10.0

It was as expected and very easy accessible with vehicle and a short distance to the main town.

Easy access to the town. Meals were fine and ample.

9.0 / 10.0

Comfortable and hospitable. Good breakfasts.

Well run.

Little.

10.0 / 10.0

Fabulous stay perfect location

Fabulous helpful staff, breakfast choices were great especially the fresh fruit!

Nothing to dislike!

9.0 / 10.0

Always enjoy staying here.

Great location, very enjoyable, we have stayed here before and always enjoy it.

I didn't like the Superior room we had with the tv and dressing table in the middle of the room.

9.0 / 10.0

Nice stay near river in Central Maastricht

Nice stay near river in Central Maastricht

8.0 / 10.0

Nice hotel downtown Maastricht, not sure if the money charged is worth the experience.

Perfect location, walking distance to most of Maastricht's attractions. Parking on site. Staff was nice. We appreciated the really large double beds. We were a family of 3 (2 adults and one child) and we had enough space to sleep comfortably with all of us.

Sorry to say but on-site breakfast is overpriced. Because of weather and travel arrangements the last day we've been forced to have breakfast at the hotel and we have been charged 88 Euro for 2 adults and one child. We paid less for dinner the evening before. Also the facility looks a bit outdated with visible wear and tear here and there. For the class of hotel I would expect better.

7.0 / 10.0

Nice location, friendly staff, good value...

Friendly staff

Decoration getting old

5.0 / 10.0

Staff were very courteous and even offered to change our room when we complained

The location

Furniture is dated and there was very poor water pressure

6.0 / 10.0

Staff were very friendly and helpful and the location, relative to old town, is great.

Location was good

Attic level bedroom with low ceiling and with steep stairs was not comfortable.

10.0 / 10.0

I will definitely come to this wonderful city again and of course I will stay in this hotel. It’s a magical place with w

First of all, it’s a beautiful city. As for the hotel, everything is at the highest level. Spacious rooms, good design, everything is clean and cozy. Beautiful view from the window. Very good staff! We arrived at 12:00 and check-in at 15:00, we were checked in upon arrival🙃everything is close, you can walk around the whole city leaving our hotel. Shops, cafes, museums are nearby

I liked everything. There are no cons

3.0 / 10.0

Common facilities are good but the room assigned was bad, and not worth the price.

Good location, courteous staff

The 'comfort' room was not good. Some of the problems: 1. Room was shown as having a bath and seating area on Booking.com description, but had neither 2. AC and circulation not good enough, got too hot - especially around the bed 3. Approach to the room was through a dingy and stuffy corridor 4. Room was on the ground floor and had floor to ceiling windows. The curtains were too flimsy to give proper privacy, some blinds would have helped.

9.0 / 10.0

it was very nice

we could leave our bags after our stay

we didn't go for the breakfast, because of the price. we prefer small breakfast.

10.0 / 10.0

Good hotel

King room was great, nice big clean bed, plenty of places to sit.

Calling room service button didn't work. It connected me with a different hotel room.

3.0 / 10.0

Would not come back

The location of the Hotel is convenient

Our bed had clearly visible stains on the mattress (seen even from the side without lifting any sheets etc.). The way the mattress was covered by the cover gave it more of a hostel look than anything else. The check-out procedure was unbelievable slow (15 minutes at least). The window of our room was not closing properly, I could literally feel a draft reaching me while in bed. The rooms are very outdated and badly in need of an update. The fridge in the room was not stocked, a no-go for a supposedly upscale hotel.

10.0 / 10.0

Great location, really comfortable room, very friendly staff

Great location, really comfortable room, very friendly staff

8.0 / 10.0

I really enjoyed my stay. I would definitely stay there again

Overall experience was very good. Rooms are spacious and clean. Friendly staff. Great location.

AC was not working. The weather was hot. They offered a fan.

5.0 / 10.0

Good location, but needs a total "make over"

we had to change our room, as the first rooms aircon was not working, the room was like a "sweat box", the second room, was in the newer part of the hotel, and was much better, sheets were very high quality, but the towels are very poor.

get a new room if you can, as the hotel is in a great location, but needs a total revamp, the staff do not really do customer service, but if you persist they will help you.

9.0 / 10.0

Very pleasant and great location

Location. Staff. Spacious new room.

Nothing

5.0 / 10.0

the reception staff were excellent and very willing to help sort problems. waiting staff in restaurant were diabolical.

position good.

need to change from our executive room to a junior suite. various problems with the first room

3.0 / 10.0

Poor hotel, dirty room and needs a revamp!

Location was excellent

Hotel is very dated and our room was dirty. Scum marks around our bath, makeup on towels, dust and general grime in the room and our bathroom bin was not emptied.

8.0 / 10.0

Very good

Clean, modern, great location, friendly reception and breakfast staff.

Limited coffee for breakfast as it was served by one person. Breakfast in general was great.

8.0 / 10.0

Very good

Clean room though small

Didn’t receive same size room as another travel party member who paid for exact same )eg room much smaller) also still waiting to hear back on return of 50 euro security deposit

7.0 / 10.0

Good

A lot of dust in rooms

Good restaurant

10.0 / 10.0

Just for 1 night but will be back for more nights next year

Faboulous

Nothing

6.0 / 10.0

Needs renovation. Not 4* hotel anymore.

Location was perfect for our needs, close to shops, restaurants and Vrijthof. Bed was ok.

Hotel needs renovation, no walk in shower, but old-fashion bathtub, water went everywhere when taking a shower in bathtub, slippery and dangerous. Cleanness really poor. Minibar empty. After concert wanted to have a drink, bar was closed.

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