Amrâth Grand Hotel de l’Empereur





7.8Good
(3,412 Ratings)
"The Russian lady Olga was very friendly at the reception."
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4-Star Hotel
Top-tier experienceA high end property in this area
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Amrâth Grand Hotel de l’Empereur is located in a century-old Art Nouveau building 164 feet from Maastricht Railway Station. It features an indoor swimming pool and free Wi-Fi in the public areas.
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Garden
Laundry services
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Ironing facilities
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.8Good
(3,412 Ratings)
"The Russian lady Olga was very friendly at the reception."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
The Russian lady Olga was very friendly at the reception.
7.0 / 10.0
Location, quiet room, good bathroom and clean. Nice surprise to have our own private outside space.
Poor lighting, air conditioning didn't heat the room well. Had to ask for a blanket, room needs an update. WiFi was poor.
8.0 / 10.0
The position, the kindness of the staff, the clean room
The WiFi network didn't work well
9.0 / 10.0
Very comfortable and in such a great location.
The hotel is a little tired, our bathroom definitely needed an upgrade.
8.0 / 10.0
Nice big room. Quiet as it was on the fourth floor. Excellent, varied breakfast. Great location if arriving by train! Not in the centre of town but a pleasant 15 minute walk.
Bar staff a little undertrained perhaps. A wait on occasion for service. Lift a little 'unpredictable' on occasion during busy periods. Air con fans were noisy when used and might be an issue for a light sleeper in the summer. We didn't use them really.
7.0 / 10.0
Location is very convenient. Pool is nice. Staff were very helpful.
The hair dryer for a four star hotel was terrible. Robes should be provided for swimming.
Initially we were given a room with a very steep internal staircase. This was changed with no problem, but guests should be warned of this in advance. We would be wary of booking again in case this was the only type of room we could have.
8.0 / 10.0
Location was great for access to trains and buses. 10 minutes walk from the town centre for shops and restaurants.
Breakfast food selection good with hot and cold options.
10.0 / 10.0
Great location in Wyck — just steps from the train station and surrounded by restaurants, lovely streets full of boutiques, cafés and shops. Easy to walk anywhere in the city.
Staff were very attentive and polite, and everything was clean and comfortable. We visited for André Rieu’s concert and the Christmas market, and this hotel was the perfect base — close to everything we needed.
8.0 / 10.0
Great breakfast. Excellent location. I liked sofa near the window with beautifull view.
Expensive parking as for me.
8.0 / 10.0
Great location, right in front of the train station! Very friendly and helpful staff.
The hotel building and amenities were relatively old, breakfast was very limited, the standard room has 2 single beds stuck to one another and its uncomfortable for 2 people to sleep since there is a gap in the middle of the mattresses.
9.0 / 10.0
Good location in front of the station, friendly polite staff, comfortable, lovely comfortable beds.
Nothing to complain about.
8.0 / 10.0
It was very quite. The sounds insulation was great. The room was big enough, very clean and neat. The hotel is in front of the train station, very convenient.
The bed was a too soft to be comfortable but it does the job.
7.0 / 10.0
Great location accross from the train station in a nice neighbourhood close to the city centre. Friendly staff. Nice hotel bar.
The hotel is in need of refurbishment. And according to the information on Booking.com, there was supposed to be a refrigerator in the room, but that was not the case (well, there was a refrigerator, but in the type of room we booked, it could not be used).
8.0 / 10.0
Staff helpful and friendly. Location was perfect for me being opposite the bus & train station and it was a good base for the sites I wanted to visit.
I may have drawn a short straw with the room as I was positioned next to generators of some sort outside that were noisy (i always wear earplugs, so not so much an issue for me at night). There was no place to hook the towels - looked like there was something before for that purpose but had been removed and not replaced. Had to hang towels over the shower curtain bar.
Room was quite dark.
10.0 / 10.0
Great location. Nice staff - congrats
9.0 / 10.0
Great location, friendly helpful staff, clean and comfortable.
Decor was a bit dated in some parts of the hotel and there was something dripping from the ceiling outside our room.
10.0 / 10.0
The location is excellent, right opposite the train and bus stations, and the city center is a pleasant 10-minute walk away, there are a lot of restaurants and shops nearby. Large comfortable rooms, comfortable beds and pillows, all the necessary amenities in the bathroom. I really liked that there was a coffee machine and a seating area in the room. It's good that the restaurant is open until late at night.
Nothing special, but the air conditioning was a bit weak, it couldn't cool the room enough in the afternoon, but at night we opened the windows and it was very pleasant.
6.0 / 10.0
Location
Hotel is outdated
10.0 / 10.0
Very comfortable and clean rooms, good service, nice breakfast buffet. Good location right opposite the train station.
Everything was OK.
6.0 / 10.0
The location was perfect.
The hotel is rather outdated. We came for the pool, but unfortunately that was closed due to cirmumstances.
10.0 / 10.0
Super friendly front of house staff and cleaning team
Very clean and comfortable
Great location
Slightly pricey but worth it
Room could do with a few snacks
6.0 / 10.0
Standard rooms needs to be updated - especially the mattress; bathtub and hairdryer are old fashioned and should be changed to a shower and a modern one which fulfills the expectations of ladies today. Location and bar is great!
See above
8.0 / 10.0
location
quiet
6.0 / 10.0
It was quiet in my room at the back of the hotel, and with the heating off and windows open it was a comfortable night.
The overall impression is that the hotel is dated and tired for the price. The internet was slow. The information about hotel services was difficult to access. The lifts failed one night, so it was a trek up to the fourth floor.
8.0 / 10.0
The room was spacious and had air conditioning, the bed was comfortable and large. The bathroom was spacious and clean. It also had a small desk to get some work done and a little table with two chairs to sit with your partner.
The TV did not have any way for me to hook up an HDMI cable which I often do to watch series.
6.0 / 10.0
the location
no toiletries in the room.. I had to ask the receptionist for it. very crowded parking lot and old facilities.
3.0 / 10.0
Dirty towels and no hot water.
8.0 / 10.0
Room comfortable, good selection of breakfast choices. Location just a short walk from historic centre.
We arrived late after a long journey and two hours in a traffic jam. When attempting to open the door to our room, a man was already in there, who obviously should not have been. He tried to show us to another room. Reception were very apologetic and found us another room, but we could have done without the hassle after a very long day.
6.0 / 10.0
Breakfast selection is pretty good. The bedroom is spacious and the seating on the window is very nice. The staff are very friendly and helpful.
The mattress and the pillows could use a little upgrade, especially the pillows which are way too small. The room is also not very soundproof in relation to the other room, all night we hear doors banging that we assume from the bathroom doors (as ours also accidentally got shut close loudly one time).
7.0 / 10.0
beautiful building, nice rooms, friendly staff
The 2 matresses in the bed kept moving so you constantly ended up inbetween them. other than that, i booked an extra night and the staff member assured me she would take care of it. the next dat i got a call that our stuff was still in the room and we were supposed to leave eventhough i booked an extra night. Apparently something went wrong and i ended up paying about 30€ extra for the extra night eventhough they messed up my booking for an extra night.
9.0 / 10.0
Good suite
Could have a more modern look.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Amrâth Grand Hotel de l’Empereur. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Amrâth Grand Hotel de l’Empereur. Enjoy the water!
Is Amrâth Grand Hotel de l’Empereur pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Amrâth Grand Hotel de l’Empereur?
We found 29 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, free parking, and air conditioning.
