Sonesta ES Suites Cincinnati - Sharonville East





7.7Good
(569 Ratings)
"Location is easy to find , clean and nice staff.👌👌"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Great price for your budgetOne of the lowest cost properties in the area
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Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
Equipped with all the comforts of home, including in-room full kitchens, this all-suite hotel is located in Sharonville, close to downtown Cincinnati. It provides many exceptional amenities, including free grocery shopping service.
Business facilities
Golf course (within 2 mi)
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7.7Good
(569 Ratings)
"Location is easy to find , clean and nice staff.👌👌"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Location is easy to find , clean and nice staff.👌👌
The TV was only focus on one channel . I don’t like the system for the tv
10.0 / 10.0
Didn't Eat
NA
5.0 / 10.0
How close it was to stuff
The WiFi network didn’t work for my game
5.0 / 10.0
Location was close to my work training
Definitely not the safest feeling area, lack of toiletries an lack of dishes in kitchenette. Fire place was not functional. Bathtub was old and looked dirty. Not super clean or up to date.
8.0 / 10.0
Really comfortable and affordable, always clean always smell good and the staff is awesome
The front desk can not help with housekeeping needs only housekeeping can
4.0 / 10.0
I like the location and it was clean
I don’t like that they didn’t provide water to drink, I don’t like that there is no services in the weekend. Most people travel in the weekend only so that doesn’t make sense
7.0 / 10.0
Location i needed
Breakfast. Definitely could be alot better
10.0 / 10.0
I stay here at least 2 weeks a month. Always a pleasure. Always clean all employees are great. The young lady that runs front desk is amazing. I would love here full time if I could get the rate down a bit.
I didn't like leaving. Wish I could have stayed.
7.0 / 10.0
The location. It was nice and quiet. Breakfast was amazing. Staff and other travelers was friendly...
THE INTERNET!! The internet connection at this place is terrible. I had to use my Hotspot to watch a movie. Which i ended up using all my Hotspot and data. This is my only complaint.
4.0 / 10.0
Location. Lobby was clean.
Not in a great area. I felt like I was in an area that I shouldn’t have brought my kids to. People smoking weed outside the lobby. We pulled the pull out couch out and it was disgusting so we asked for a different room and the new rooms pull out couch was the same. I asked the guy working the front desk to look and it and asked if he would sleep on that. He didn’t comment. He was friendly. We asked to leave and get our money back and we were able to with no issue. I wouldn’t plan on using the pull out couches. I would not let my kids sleep on those, absolutely nasty.
10.0 / 10.0
Will use this hotel again when we have a chance to come back.
Asked to be on the ground floor because of disabilities and was put on the 3rd floor far away from the elevator.
10.0 / 10.0
Clean
Nothing
8.0 / 10.0
location, pool, bigger rooms
the smell of bad smoke but was not the hotels fault.
7.0 / 10.0
The room was a great value for the price. It was clean.
The bathroom needs a remodel. The bathroom door would not close without some finagling. The conditioner was too thick to come out of the soap dispenser.
10.0 / 10.0
Ver nice place
Nothing
10.0 / 10.0
This was one of the best properties I have ever stayed at and I been traveling with my kids for AAU for years this will be my home away from home when I’m in Ohio just veryyyy clean and smell fresh!
Hard to say because everything was perfect!
1.0 / 10.0
The beds basketball hoop was nice pool area was fun for the kids
They breakfast Sucks I want book again my kids love to eat breakfast to come down to a bowl of cereal pancake machine kept breaking they don’t like to give towels when you need extra the house keeping staff managers are rude
5.0 / 10.0
My tv wasn’t working
9.0 / 10.0
Was very clean, comfortable, and spacious.
9.0 / 10.0
Pool and set up of the kitchenette
Full fridge was wonderful
Clean and spacious suite
Good water pressure
Shampoo and conditioner was drying
Not enough cooking utensils
Air conditioning was effective but a little bit loud
5.0 / 10.0
Walls were PAPER thin. You could your neighbors literally whispering in the room next to you. The noise was so bad!
3.0 / 10.0
The rooms are good for family staying awhile. The bed was pretty comfortable and good water pressure, a few dishes and pots and pans to cook. and double sinks was nice for couples
Location is noisy with trucks more of an industrial area. don't stay in room #117 unless your a smoker, the room smelled like cigarettes because it's right by an an entrance with a cigarette ashtray. our second room after we asked to move didn't have any shampoo, conditioner in the pumps.
and there were a lot of "work" truck with the big buckets and guys who were loud during the night. not sure if there was bad storms before we got here or what.
We never ate breakfast because it's not a full breakfast just a few items and with all the guy workers we didn't want to have to be in all that mess.
6.0 / 10.0
The room was spacious
A little outdated for the price. The bathroom didn’t have any shampoos/etc. mattresses were a little uncomfortable. Breakfast options were non existent. We ended up eating out each morning.
5.0 / 10.0
The breakfast was very lacking, microwave breakfast sandwich was main option. Didn't try to use the machine that made pancakes. Breakfast at a hotel that offers breakfast should include dishes already cooked for you to put on a plate, not put it together yourself. I opened the microwave sandwich as the smell of salt was very strong. Didn't microwave it long enough so ate it half cold, didn't eat the top of the muffin, too salty. the egg in it was about an eighth inch big. Yellow tasteless cheese.
Girl at front desk seemed to have an attitude, didn't speak clearly and definately didn't like being asked to repeat what she said. Very condesending. Okay, I'm a senior but not hard of hearing, she mumbled what she said. I signed a paper to move on but worried I'd signed something that might come back to bite me. In the morning I asked about it, the girl there then said not to worry about it, it was not to smoke in the unit or have loud parties. I was still wondering about it as I feel asleep that night.
10.0 / 10.0
Very, very clean. Generously sized bath towels. So comfortable. Easy access to restaurants.
Would have appreciated a couple of disposable cups in the bathroom.
6.0 / 10.0
Clean & location
I recently stayed at your suite, and while I found the room itself to be comfortable and appreciated the convenience of having a kitchen, I was extremely disappointed with the condition of the shower/bath.
Throughout our entire stay, we had no access to hot water — even after switching rooms. This made it very difficult for my family, and I had to resort to boiling water just so we could have a warm shower. When I contacted maintenance, I was told the hotel has been dealing with a boiler issue for at least a year. If that is the case, it’s deeply concerning that the hotel remains open to guests without a reliable solution in place.
A comfortable stay includes access to basic necessities like hot water, and unfortunately, this experience fell far short of expectations. I hope management takes this matter seriously and provides guests with advance notice or a resolution before continuing to operate under these conditions.
6.0 / 10.0
The cleanliness and location
I recently stayed at your suite, and while I found the room itself to be comfortable and appreciated the convenience of having a kitchen, I was extremely disappointed with the condition of the shower/bath.
Throughout our entire stay, we had no access to hot water — even after switching rooms. This made it very difficult for my family, and I had to resort to boiling water just so we could have a warm shower. When I contacted maintenance, I was told the hotel has been dealing with a boiler issue for at least a year. If that is the case, it’s deeply concerning that the hotel remains open to guests without a reliable solution in place.
A comfortable stay includes access to basic necessities like hot water, and unfortunately, this experience fell far short of expectations. I hope management takes this matter seriously and provides guests with advance notice or a resolution before continuing to operate under these conditions.
1.0 / 10.0
Nothing.
This facility is highly unmaintained. It was dirty and multiple odors, both in the lobby, hallways and in the rooms. The bed sheetswere not changed...theysimply placed clean sheets on top of the dirty sheets. The inside of the toilet was cracked and the crack was black-filled. We refused to stay there and requested a refund. It reminded me of a motel someone "pays by the hour" for. I'm not a snob but basic cleanliness is a must and the cleaning crew and management needs significant training...or sold to someone who knows how a hotel should look and feel. A person should feel their stay is a "home away from home." I felt if we stayed there, we would leave dirty. The location was in an industrial area and not around food, entertainment or other hotels for that matter.
10.0 / 10.0
The room was nice and clean ! I like how it had everything they even supply dishes incase you want to cook .
There were work trucks at the location that occupied a lot of parking spots . Ended up having to park on other side of building from where my room was located .
10.0 / 10.0
It was clean and bigger than i expected.
The staff was amazing and very friendly
7.0 / 10.0
It was clean and the amenities and suites were nice.
No hot water. Stayed for a week and any time I felt warm water I took a shower asap. This is a nice place but they need to fix the water.
4.0 / 10.0
Staff was friendly. Room was good. Beds were comfy. The bad...had to switch rooms because we were placed between people with dogs and a birthday party being crazy loud. The smell of marijuana was strong everywhere. Our second room was fine the first night then people got a room next to us and we could hear their entire "night" like they were in our room. Paper thin walls and doors with huge gaps at the bottom give you zero privacy. Unfortunate because the property is nice.
10.0 / 10.0
Everything was nice
8.0 / 10.0
The accommodations were to my satisfaction
Limited items for the continental breakfast.But over all it still worked out just fine.I didn't go hungry and I enjoyed the yogurt and hot tea
3.0 / 10.0
Staff was fairly helpful. Close proximity to the expressway. Bed was comfortable and refrigerator was clean. Free parking.
Overall facility cleanliness was lacking. Carpets were filthy everywhere. The smell of covered up cigarette and marijuana smoke permeated the entire premises. Elevators were dirty. Bathroom tiles broken and grout needed replaced. Internet was spotty.
10.0 / 10.0
Location
Grounds
Staff
Layout of room
Hallway carpet
Overall decor of room
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Sonesta ES Suites Cincinnati - Sharonville East. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Sonesta ES Suites Cincinnati - Sharonville East pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sonesta ES Suites Cincinnati - Sharonville East?
We found 2 amenities for this rental. This includes business facilities, and golf course (within 2 mi).
