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The Royal Sonesta Chicago Downtown

Top rated by guests

Ballroom

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

37-inch plasma TV with satellite channels, TV

Fridge, coffee/tea maker

Fridge, coffee/tea maker

Don't miss out! Price and availability may change

9.4 / 10.0

Outstanding(3,330 Ratings)

Hotel in River North, IL

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Art Deco hotel with a restaurant, steps from Chicago Riverwalk
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Additionally, WiFi in public areas, valet parking, and a business center are onsite.
Weekly housekeeping is available.
The Royal Sonesta Chicago Downtown offers 381 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters. 37-inch plasma televisions come with premium satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Chicago hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness center.

Amenities at The Royal Sonesta Chicago Downtown

Restaurant

Map of River North, IL

city location on map

Nearby attractions

Millennium Park

Chicago Riverwalk

Museum of Science and Industry, Chicago

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

Don't miss out! Price and availability may change

$$$$

9.4 / 10.0

Outstanding(3,330 Ratings)

Hotel in River North, IL

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of River North, IL

city location on map

Nearby attractions

Millennium Park

Chicago Riverwalk

Museum of Science and Industry, Chicago

Available Rooms

About this hotel

Art Deco hotel with a restaurant, steps from Chicago Riverwalk
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Additionally, WiFi in public areas, valet parking, and a business center are onsite.
Weekly housekeeping is available.
The Royal Sonesta Chicago Downtown offers 381 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters. 37-inch plasma televisions come with premium satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Chicago hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness center.

Amenities

Restaurant

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

9.4 / 10.0

Outstanding(3,330 Ratings)

5.0 / 10.0

Great overall hotel and the best River view.

5.0 / 10.0

Great experience!

4.0 / 10.0

Friendly staff. Clean rooms great views of the river. Close to everything you need.

5.0 / 10.0

Yes

5.0 / 10.0

Kind and courteous staff as well as valet parking staff. Clean hotel. Some say it's a bit dark in the hallways and the not having a microwave was a bummer as well.

5.0 / 10.0

The hotel was amazing and really met all our expectations

5.0 / 10.0

Clean room, excellent staff

4.0 / 10.0

Clean room, staff personable. Convenient location. Vallet parking easy.

5.0 / 10.0

This place was perfect!!! Soo so so much space for our family. The bathroom was actually enormous…like TWO separate sinks even and huge soak tub and huge wall in shower!!! The hotel was located in such an amazing area that made it so convenient for us to check out everything downtown Chicago!! Staff was phenomenal! Great great stay and would highly recommend to anyone! We will return!!!

5.0 / 10.0

I had a great stay here for my birthday weekend. The room was nice and clean. I had the perfect view. I will be returning!

5.0 / 10.0

Great staff, great location.

5.0 / 10.0

The room was luxurious and the staff was extremely friendly and helpful!

5.0 / 10.0

The breakfast was OK at best but the manager was receptive and made things right.

5.0 / 10.0

Perfect stay

5.0 / 10.0

I truly enjoyed my stay. I booked a river-view room to watch the NYE fireworks, and my view did not disappoint. My room was clean, spacious, and overall just amazing. The location of this hotel was spot-on, as you can walk just about everywhere you want to visit. Would I come back absolutely!

4.0 / 10.0

Pros: excellent location, large, clean room in good condition. Cons: My only complaint is that the hotel should make it clear that including the breakfast in the (internet) price doesn't mean the breakfast is fully paid. In fact, it must be charged "on the room." Next time I would definitely not include the breakfast as there are plenty options in the vicinity.

5.0 / 10.0

Everything was clean, modern, and enjoyable.

5.0 / 10.0

Great everything, especially location.

2.0 / 10.0

There is a hidden fees 32$ Destination feed. Which is not mention anywhere on the hotels website.

4.0 / 10.0

Terrific stay in general! Pros Incredible location—you can walk to the Art Institute and to tons of eateries of all types and price-levels. The view from our room on the 33rd floor (city view) was movie-like. The room was spacious, well-kept, and very comfy. A separate doored closet with was a nice extra—so was the large bathroom. Staff was warm and professional. Valet parking was a must; very fast and easy. (Not cheap, but within reason.) Lots of hip and playful modern art throughout the whole hotel, including the rooms. Cons Lobby tiny—but stylish. One mattress had a huge sag in the middle. With one person on it, you didn’t notice so much. With two you had to be careful to avoid the roll-into-the-center syndrome. Nonetheless, we both slept fine. Shower too tight—should be at least six inches wider. And we’re not large people. Toilet crammed in to close to shower. Service person in lobby (bellhop?) was dressed too casual. Seemed like he was wearing sweats. Conclusion All-in-all, a wonderful stay and I would book again. But if you’re looking for a deluxe hotel, you might try other options :)

5.0 / 10.0

Staff was so friendly and welcoming!! Hotel was so clean and smelt so good!! It was the best experience we have ever had at a hotel!! Will definitely be staying there again when we come back to Chicago! Our only complaint was the beds were too hard.

5.0 / 10.0

Room was great and so was the customer service. We really enjoyed our visit.

5.0 / 10.0

When I pulled up I was wholeheartedly greeted by the doorman. Upon entering the hotel it was a joyful and friendly atmosphere. The receptionist was very courteous and professional. I’ve stayed here multiply times and have been very satisfied. Will return again. One more thing, the hotel is in a great location.

5.0 / 10.0

Everything clean. Staff very Fri

5.0 / 10.0

Clean, friendly staff and good customer service! Excellent location!

4.0 / 10.0

Comfortable room but when bathroom door left open a bang could be heard all night

5.0 / 10.0

Great staff, incredible views

5.0 / 10.0

The room was very spacious and clean. The view of the river was phenomenal

5.0 / 10.0

Location was perfect. Staff was friendly. Room was spacious and clean!

5.0 / 10.0

Staff

5.0 / 10.0

The staff was so friendly & helpful when needed. Hoyt’s has a great breakfast menu & bar service. Room had a great view of the river walk. 10 outta 10.

5.0 / 10.0

Location can't be better , room was clean, hotel staff friendly and helpful. Great stay

5.0 / 10.0

Courteous staff

5.0 / 10.0

The view

4.0 / 10.0

Everything was great, except that we were supposed to get a voucher for food and drinks but didn’t get it. Staff was super friendly and helpful.

3.0 / 10.0

Room was great but service lacked in some impactful ways. I was doing a trip with my sister who arrived from Europe earlier than me when my flight was delayed. Despite having called the hotel (hours before check-in as soon as I realized I'd be late) and added her to the reservation, when she arrived, she was told she could not check-in because her name wasn't on the reservation. Not great service. After producing copies of the confirmation that I had personally emailed to her and going through a manager, she was permitted to check-in, and for which she provided a credit card. When I checked in, I switched the room to my credit card; however the hotel still has not released the held funds after two weeks on her card. Both her and I have called both the front desk and accounting departments. I've experienced multiple dropped calls in transferring and unreturned voicemails. It seems like these issues may be poor staff communication but it is souring a stay that would have been good. I'm honestly hoping that this review might help someone address the ongoing issue and highlight the need to be able to handle normal travel complications that any guest might experience.

5.0 / 10.0

We had a fantastic room with a million dollar view. Room was very clean and comfortable.

3.0 / 10.0

Great location, but room was small. It was clean, but somewhat average. The staff was wonderful and that really made it enjoyable.

5.0 / 10.0

Incrddible staff, wonderful service, clean rooms and a great value. Cant say enough about this hotel. Csnt wait to go back!

5.0 / 10.0

I loved how kind the staff was. The rooms were big, bathroom was great! River view was great!!

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at The Royal Sonesta Chicago Downtown. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is The Royal Sonesta Chicago Downtown pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at The Royal Sonesta Chicago Downtown?

We found 1 amenities for this rental. This includes , and restaurant.

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