Hilton Garden Inn Chicago Downtown Riverwalk
Top rated by guests





8.4Excellent
(1,166 Ratings)
"Location"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Just 4 blocks away from the shopping, dining and entertainment on Michigan Avenue’s Magnificent Mile, this hotel is located in Downtown Chicago’s North Loop business district and offers a restaurant, bar and 24-hour fitness center.
Business facilities
Golf course (within 2 mi)
Free WiFi/internet
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
WiFi/Internet
Laundry services
Ironing facilities
Safe
Accessible by lift
Contactless check-in/out
Housekeeping available
Cleaning products
$$$$
Top rated by guests
8.4Excellent
(1,166 Ratings)
"Location"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Location
N/A
10.0 / 10.0
Location
N/A
4.0 / 10.0
Check in and check out went well. Elevators are fast. Clean.
Food selection was awful, as most items on the menu were not available. Expensive for what we did get. Parking is INSANE. Bed was hard. Rooms are small. Water pipes were loud.
5.0 / 10.0
Very limited
More verify
8.0 / 10.0
Great location, the evening/overnight crew was so friendly and welcoming! I’d stay here again because of them.
Ice machine is only on the 10th floor and you need your room key to access it. Resulting in two trips to get ice.
8.0 / 10.0
The view from the room was amazing. Check in was easy and the staff was friendly.
The restaurant for breakfast was terrible. There was a long wait to get our order. The coffee was self serve but they were out of creamer. When I asked for some creamer the person behind the bar seemed bothered by me asking. She finally asked the only waitress to get it. Then the waitress gave us someone else’s order after it took along time to get to us. The food was terrible after all that. It was also overpriced.
10.0 / 10.0
Location
Price
10.0 / 10.0
Clean
The price of over night parking
7.0 / 10.0
Super central while still affordable hotel, close to the riverwalk and many other Chicago sites. Room was clean and quiet, peaceful while the crew were all friendly
Feels a bit under maintained, with one elevator out for the entire stay. Lobby relatively small as was bar / restaurant, not inviting.
10.0 / 10.0
I loved the location of the property! Parking is located right across the street from hotel! Everything was so close to the hotel!
There is no extractor fan in the bathroom so it gets hot in there after a shower! The hallways have no ac so it’s a little bit toasty but our room has great ac so that’s all that mattered!!
10.0 / 10.0
Great location, very clean! Staff at the facility is amazing! Cysiley (?) at the front desk was excellent! So friendly and just the face of what customer service should look like!
N/A
10.0 / 10.0
Great location, lovely staff
7.0 / 10.0
The staff were all excellent and check in was so easy they had me pulled up and ready to go before I even finished spelling my last name. The rooms were very clean and when I asked for more towels and towel paper they arrived very quickly. I also LOVE that they have bath/shower option in the bathroom, I was on my period while staying there and it was sooooo nice to be able to take a hot bath. You don’t find baths in hotels a lot now and even when you do, sometimes the baths aren’t even able to be used even though they are advertised. The beds were comfortable and I love being able to control the temperature.
The rooms were very dark, even with all of the lights turned on. The fan in the bathroom didn’t work so anytime we took a bath or shower, it turned into a sauna and then took forever to air out. The refrigerator sucked. The shelves wouldn’t actually hold anything, we had to stand boxes up on their sides and weren’t able to fit hardly anything in it. AND one of the elevators wasn’t working, which made the other elevator move a snail’s pace. We ended up having to use the stairs anytime we went anywhere, which wasn’t a huge deal but we were both on our periods so walking up and down the stairs didn’t feel great.
10.0 / 10.0
The location was superb and the staff were brilliant!
Nothing!
8.0 / 10.0
Great location!
Nice big 11th floor room with a great view of the river.
Very good bed, complimentary water bottles and in-room coffee machine.
Nice big bathroom, very clean.
Friendly, welcoming staff in the restaurant (we had better than average, reasonably priced fresh-cooked breakfast there).
We had a good laugh with the servers & the cook.
A special compliment to the server and her DELICIOUS home-made zucchini bread!
7.0 / 10.0
The staff very courteous and friendly
The breakfast was not that great and not many meal options
4.0 / 10.0
Only location.
Room, kitchen, breakfast very poor, I had to wait for 50min to get my classic omelet. Bed in room very bad quality, almost broken. Generally not very clean hotel.
8.0 / 10.0
Walking distance to Chicago Theatre. Very clean. Very comfortable. Fast internet.
They didn’t provide other toiletries like toothbrush, toothpaste, robe and hotel slippers.
6.0 / 10.0
Location
AC was loud/bathroom smelled musty
8.0 / 10.0
The cleanliness
No full length mirror in the room and no breakfast
10.0 / 10.0
It was very clean , with a great view. Located near most of the landmarks
Nothing. I loved it
8.0 / 10.0
Location
Room too small
8.0 / 10.0
Close to a lot of the activities we wanted to do.
The bed made noise with the slightest movement.
8.0 / 10.0
Convenient location. Clean rooms and bathroom. Staff were helpful with directions.
Was a little noisy at night (outside traffic).
3.0 / 10.0
Basic clean and quiet
Some of the surliest and unfriendly front desk staff I’ve ever seen. Unhelpful and brusque.
10.0 / 10.0
The room was spacious and clean
Close by to everything
8.0 / 10.0
Everything was clean and comfortable, fairly no frills but good value. Great location.
The breakfast was a little confusing - if you book with breakfast included this gets you a voucher for the restaurant. At first they said it was only for one of the $10 items but then on my last morning they said it was for any menu item except for the buffet. The food was fine but the arrangement seemed needlessly confusing.
1.0 / 10.0
Rude unwelcoming staff who seemed hell bent on making the breakfast options unintelligible. We were made to feel like e we’re asking for something outside of our voucher entitlement. At one point we were charged $30 on top of what we had already paid!
9.0 / 10.0
the location is excellent
the continental breakfast is poor, you must to by of menu if you to eat good.
9.0 / 10.0
Location, cleanliness
Nothing
8.0 / 10.0
Great location
Parking our car was very expensive.
10.0 / 10.0
The hotel is perfectly placed for seeing Chicago. The staff are friendly & helpful. The rooms were nice with 2 queens. Worked very well for a “girls” trip!
Nothing to dislike!
8.0 / 10.0
Excellent support digitally and in the bar/breakfast
Room very small and limited seating
9.0 / 10.0
Wonderful view. Excellent location. Nice breakfast. Friendly staff
8.0 / 10.0
Great location, friendly helpful staff, good facilities. Reasonably handy to metro etc.
Noisy AC.
9.0 / 10.0
A lot; helpful staff, very comfy room, very good and good value breakfast, good computer room available for free - very good touch. Was given a nice room with a view as hoped for.
No; nothing springs to mind. It's a very good hotel.
10.0 / 10.0
Great location. Clean & fresh, great bed, shower. Fast wifi.. We don't eat hotel bkfst so can't comment ($20?). Help with storing luggage (odd amtrak sched), close to loop & subway.
We had a great long weekend! Thank you to everyone at hilton garden chicago.
10.0 / 10.0
Centrally located. Small and comfortable. Full view of the river
Nothing
9.0 / 10.0
Great location, cleanliness and friendly staff.
No room service.
9.0 / 10.0
Beautiful room, nice lobby and eating area, made to order excellent breakfast. My Partial View King had a fabulous view of the river. Wonderful location for Riverwalk, Nederlander Theater, Chicago Architecture Center. Walkable to Art Institute, Millenium Park. Lots of bus/train choices to museums.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hilton Garden Inn Chicago Downtown Riverwalk. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hilton Garden Inn Chicago Downtown Riverwalk pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hilton Garden Inn Chicago Downtown Riverwalk?
We found 17 amenities for this rental. This includes business facilities, golf course (within 2 mi), free wifi/internet, air conditioning, and non-smoking.
