Grand Mercure Bali Seminyak

Exceptional service. Beautiful accommodation. Incredible staff - extremely professional and friendly

nothing

Beautiful pools, amazing buffet. Staff where exceptional. Located in a great spot. Easy waking distance to everywhere. Will definitely be back

Fridge wasn’t very cold.

Staff, location, spacious rooms

Hotel overbooked and we were made to stay elsewhere first night with others in our group. Meeting friends for a 60th and did not appreciate losing the first night and day elsewhere! Pillows uncomfortable and not enough pool seating

The bathroom had a very large benchtop which was good. The pool view was good and included a sea view over the derelict/empty land on the beachside of the hotel. Breakfast was good, once you found out where they were hiding the pork sausages and the bacon.

Whilst located very close to Double Six Beach, the road aspect of the property faces a derelict hotel. Don't get a roadside view room - always book a pool view room. There were very few poolside beds available. We went to the beach nearly every day because of this. Why do they 'hide' the pork sausages and bacon serving dishes at breakfast? We didn't realise this and didn't find them until the 3rd day of our stay. The cushions of the lounge chairs at the bar were very dirty. I mentioned it to the staff and they tried their best to clean them, but with little difference. There was a lot of peeling paint on the main external walls of the hotel.