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Holiday Inn BERN-WESTSIDE by IHG

Top rated by guests

Daily buffet breakfast (CHF 25 per person)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Hair dryer, towels

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Hair dryer, towels

8.6Excellent

(709 Ratings)

"Conveniently located within a big shopping and entertainment center. "

Jörg

Don't miss out! Price and availability may change

8.6 / 10.0

Excellent(709 Ratings)

Hotel in City of Bern

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Family-friendly Bern hotel connected to a shopping center, steps from Westside
This smoke-free hotel features a full-service spa, a water park (surcharge), and a restaurant. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite.
Holiday Inn BERN-WESTSIDE by IHG offers 144 air-conditioned accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a water park (surcharge).

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at Holiday Inn BERN-WESTSIDE by IHG

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Map of City of Bern

city location on map

Nearby attractions

Bern, Dählhölzli + BärenPark Zoo

Doubs Natural Regional Park

Zoo du Bois du Petit-Château

Etang de la Gruère

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

$$$$

Top rated by guests

8.6Excellent

(709 Ratings)

"Conveniently located within a big shopping and entertainment center. "

Jörg

Don't miss out! Price and availability may change

$$$$

8.6 / 10.0

Excellent(709 Ratings)

Hotel in City of Bern

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of City of Bern

city location on map

Nearby attractions

Bern, Dählhölzli + BärenPark Zoo

Doubs Natural Regional Park

Zoo du Bois du Petit-Château

Etang de la Gruère

Available Rooms

About this hotel

Family-friendly Bern hotel connected to a shopping center, steps from Westside
This smoke-free hotel features a full-service spa, a water park (surcharge), and a restaurant. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite.
Holiday Inn BERN-WESTSIDE by IHG offers 144 air-conditioned accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a water park (surcharge).

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

Ratings and reviews

8.6 / 10.0

Excellent(709 Ratings)

8.0 / 10.0

The staff was very helpful and friendly.

10.0 / 10.0

Conveniently located within a big shopping and entertainment center.

10.0 / 10.0

Access to Bern Aqua facilitaties was great bonus. A little bit out of old Bern but good transportation via train or tram.

10.0 / 10.0

We enjoyed staying at this Holiday Inn. Their front office staff are great but Serena is amazing. Any question I had she answered thoroughly and she anticipated our next leg and had samples waiting for us to choose the trains we liked best and their departure times. It made it so easy to book the correct train and time. I asked if there was ice and she said no but got a bag of ice for us each day we were there. She went above and beyond everyday and never tired of us asking questions. She is a huge benefit to Holiday Inn. Her outstanding service makes me want to stay there every time we go to Switzerland.

2.0 / 10.0

Overpriced. Very expensive

10.0 / 10.0

Close to a big mall. Public swimming pool. Clean.

10.0 / 10.0

The room was good. The access to the Aqua Park is a highlight. It's next to a mall so quite convenient if you want to do some shopping. Also not far for the city center, easily accessible by tram.

4.0 / 10.0

Everything was great apart from that the aircon is not working very well, it was a bit too hot.

5.0 / 10.0

This was a great stay as we were traveling through Switzerland on our way to France. Amazing location, as the train station is right outside the door, and there is direct access to the mall for eating and shopping. The room was very nice and clean, and the staff are super friendly!

10.0 / 10.0

Great place. Great swimming park

2.0 / 10.0

The first room shower drain didn't work and nearly floodwd the bathroom. The 2nd room had no soap in the dispensers and the air conditioner was stuck at 25 C (very uncomfortable unless you like to sleep naked without blankets). Staff was sympathetic but in the end nothing they ckuld do and was too late in the evening to change rooms again. Hotel manager reached out after comment sent to Corporate and insulted my ability to operate an air conditioner rather than try to remediate the issue. NOT worth the 200 CHF for the room, restaurant was really nice but expensive too. 80 CHF for 2 Chicken Caesar Salads and 2, 100ml glasses of wine.

10.0 / 10.0

What can you say. Got to be best place to stay. Got everything for everyone. Transport links are superb and free as part of hotel. Having a mall next door awesome. And the waterpark, got to be best, love the salt water immersion pool

4.0 / 10.0

Hotel ok, rooms very small, ours didn't have the right beds on check in. Clean and tidy, can also use the pools and spa in the Westside resort which is really good- Bernaqua if people are interested, great for kids

5.0 / 10.0

Our family of 6 enjoyed staying at the Bern-Westside Hotel. It's comfortable, clean, and attached to a mall, and we received a 3-hour ticket to enjoy daily the Bernacqua Water Park located inside the mall. The kids and I had a blast! Public transportation to Bern’s Old Town is plenty and about 20 minutes. We recommend this hotel! PS: the only downside is that we requested foldable beds for our rooms to accommodate 2 children (16 and 11 years old) and the hotel staff said that it was not possible. When we got there, there were 2 foldable beds in two of the 3 rooms that we have booked. Thus, we booked unnecessarily the third room after the staff said that each room could accommodate only 2 guests.

10.0 / 10.0

Next to the Bern Westside mall and the train station. We had a wonderful stay and will definitely consider this hotel again if we go back to Bern. The train ride from main Bern station to Bern Westside is short. Definitely take advantage of the Bern visitor card the hotel gives you! Excellent location and the staff are sooo wonderful!

10.0 / 10.0

Was a great stay for 2 nights. Had no clue we got access to the waterpark attached to the shopping Centre there so that was a bonus for the kids. Rooms were clean and quiet. Had an issue with a leak from our AC dropping onto the floor but staff were quick to offer us a change of rooms. She even found us in the restaurant to bring us the key and explain what happened. Easy parking in the shopping Centre lot underground as well. Definitely recommend.

8.0 / 10.0

Good place to be

5.0 / 10.0

The hotel staff is very friendly and professional. Our room was basic but clean with a comfortable bed, excellent shower, free WIFI, and small flatscreen TV. Dogs are allowed. The hotel has a parking garage that can be reached by an elevator and is connected to a shopping mall. Free public transportation is offered direct to and from Bern city (~20 minutes). We had a great time and will be back!

1.0 / 10.0

Location is very convinient if you use bernaqua. But poor english level for receptionists. If you are not german speaker don't expecting the information in details. Answer rudely even if they didn't understand my question at the front desk. There is No professionnalisme ! Check well your credit card bill after check out ! They took some cost from my credit card, which i didn't use, without asking or checking further. No word of sorry or try to solve quickly because 'it's very busy season now'

6.0 / 10.0

The highlight of our stay was service from staff. Everyone is really warm, welcoming and helpful. Location is very convenient as just opposite a tram and train station. Hotel has a tie-up with Bernaqua which is really nice. Hotel is attached to a mall so ample options for food and drinks. Pictures on Expedia were misleading and the standard room is very crammed especially if one need an extra cot. Even executive rooms are bit tired and design is awkward specially of the bathroom door. It’s impossible to not disturb everyone if there is a need to use bathroom at night or early morning; because the door is a sliding glass door which does not stop light and sound.

10.0 / 10.0

Great location, close to public transportation

10.0 / 10.0

Excellent. Stay included free transportation during stay.

5.0 / 10.0

I had a great stay. Nice breakfast.

4.0 / 10.0

We enjoyed excellent service and also a great location to visit Bern and benefit from the Bernaqua baths

5.0 / 10.0

Nice hotel with big and clean rooms. Located next to a shopping mall and free entrance to a wonderfull water park. I must highlight the best service from Hassan in the reception. He would always service and quickly take care of all our needs. Hassan turned the experience from a 4 star hotel to a 5 star hotel! I would highly recommend the hotel.

5.0 / 10.0

Unbelievably quiet room, very clean and the location is ideally situated for access to public transport and convenient shopping without having to step outside. Get a map for the parking garage to find your way out, the validated pass does not open all gates! The bath towels are great for defoliation and if you are looking for a USB port in the room, let me know where to find one. My hint to you is: If you look for one behind the pictures on the wall, you will be done quickly, because there is only one small minimalist one. Other than that, I can highly recommended this hotel and I would not not mind staying there again if my relatives in the neighborhood have no room for me. It was a wonderful stay indeed!⭐️⭐️⭐️⭐️

10.0 / 10.0

Excellent staff, speak English, close to tram station to get around. Parking was easy. The hotel is connected with the mall. Very convenient

3.0 / 10.0

Quite friendly staff. The property has easily assess to both the shopping mall and public transport. The buffet breakfast had good selection of food and they were refill constantly. Unfortunately, the breakfast area was invaded by flys and while we were having the breakfast, we had to chase away the flys all the time. The hotel room we got had also an unpleasant smell.

2.0 / 10.0

Good for the money. No parking and expensive, no breakfast and super expensive. you can buy at the local supermarket one block from the hotel.

2.0 / 10.0

Mostly good experience. They should say what the fitness center hours are explicitly: only when I checked in did it turn out that the pool only opens at 10 AM, so if you are on a business trip, there is no chance of an AM swim.

10.0 / 10.0

Gym, and the swimming pool with the spa. The breakfast was so good

10.0 / 10.0

Very nice and clean room. Very friendly staff. The highlight is the access to the Westside swimming pool, which is a fantastic place.

2.0 / 10.0

The Hotel itself is OK - simple & clean rooms - No minibar in the room - the selection for the breakfast is nice - the staff is very friendly and helpful. What I didn't like was the booking policy. My friend stayed for two nights - booking wasn't a problem. I want to stay just one night and the hotel was fully booked. When booking two nights at the same date, it worked. Seems the hotel doesn't like to host guest for one night only even if the prices aren't really low... If not really necessary I will not stay there again...

5.0 / 10.0

Restaurant manager is very helpful for all informations and care about details

3.0 / 10.0

The free entry to the aqua park was the only perk that made this stay memorable. Other than that, everything was extremely ordinary and mediocre

2.5 / 10.0

Good hotel outside the city with a big mall attached to it

2.0 / 10.0

Very good hotel and service. but it's not in the city centre. You need to get a tram or train (15-20 mins). It has a big mall below the hotel

2.0 / 10.0

The hotel is lacking personality. Well organised, very clean room and public space but employees don't really engage with most clients.

2.0 / 10.0

Airconditioning is ‘temperamental’, making the cooling down if the rooms ‘tricky’. Apart from that a great hotel, great staff and great value for money!

5.0 / 10.0

Located next to a shopping mall and opposite a train station. 10-15 mins by train to the city centre. Staff were very helpful and friendly. Rooms were pretty spacious and comfortable. Would definitely recommend this hotel.

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