Hotel Croce Di Malta
Top rated by guests





8.4Excellent
(2,512 Ratings)
"The location and staff"
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4-Star Hotel
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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Just around the corner from Santa Maria Novella Church and the train station, Florence's Hotel Croce di Malta is a former convent featuring a lovely inner garden with swimming pool.
Business facilities
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Heating
Bar
Balcony/Terrace
WiFi/Internet
Shared living spaces
Garden
Laundry services
Family friendly
Ironing facilities
Smoking allowed
Safe
Accessible by lift
Key access
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.4Excellent
(2,512 Ratings)
"The location and staff"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
The room was spacious with balcony. Breakfast was superb with many choices of food. The location is 5 minutes walk from the train station and walking distance from most of the attractions in Florence. Staff were friendly and helpful. Enjoyed our stay. Highly recommended.
9.0 / 10.0
The staff were so accommodating and helpful and the hotel was so central
Tilly was exceptionally helpful from before we even got there
Would have liked more availability to food on the premises after a long day out but everything was so close that you could just pop out
9.0 / 10.0
The location,was super handy to arrive and go to the airport by tram and then being able to walk everywhere in the city centre without being really far from things. Also the staff were super friendly made us feel very welcome.
Is not a dislike, it’s a concern, the property is full of tiny ocasional steps (ex.from the corridor to the room, or from the room to the bathroom).
That can be difficult for some people with mobility issues
10.0 / 10.0
The location and staff
1.0 / 10.0
Nothing
The hotel rooms and the hotel in general is very very old and unmaintained. The pictures on booking are edited all of them we were disappointed as we were there for our honeymoon and we had to check out 2 days in advance because of the hotel situation. The staff didn’t even bother to ask about the reason
10.0 / 10.0
Rooms were large and comfy, beautiful roof top terrace and down stairs garden, staff very accommodating, great location 15 min walk to il Academia. Close to tram which goes to and from airport.
9.0 / 10.0
Spotless room, lovely staff
There could have been more fresh fruit at breakfast - and better coffee.
8.0 / 10.0
The location was perfect for exploring the city. Being close to the station was a bonus as well. It was quite in the rooms, the rooms were a good size and very comfortable. The breakfast was really good and there was something for everyone. The staff were all very helpful and friendly.
There was a strange smell in the bathroom. I got use to it after a while. The room was also really hot. The staff assured me the heating wasn't on in our room but I had to sleep with the door to the veranda open to cool down the room. This would have been fine but the mosquito situation was intense and we had so many mosquitoes in our room. If there had been a fly screen it would have been perfect. I was not expecting our room to be too hot in mid November:) or for there to be mosquitos at that time of year.
8.0 / 10.0
Location near piazza. Close to restaurants, train and shops. Comfortable room, clean with a balcony was all we needed.
Construction was a bit noisy but they offered to change our room
10.0 / 10.0
Everything! Excellent location, spacious room, awesome breakfast, courteous staff and a nice garden area by the pool to relax.
9.0 / 10.0
Rooftop bar, lounge, and breakfast
Air conditioning
8.0 / 10.0
The room with 2 floor was expensive per night but we like the space and asthetic decor of family room
Location was good
Staff was friendly
Price
7.0 / 10.0
Location, breakfast buffet?rooftop bar
Strictness of being out by patio area
10.0 / 10.0
Perfect location for the city & the train station
We really enjoyed this hotel, the only downside was the noise in the other rooms, and the stairs.
9.0 / 10.0
Breakfast was amazing. Very good selection of food and staff was very nice.
The bed wasn’t super comfortable. But was adequate.
1.0 / 10.0
The only good thing is the location
What a Scam it is to tell people this is 4 stars hotel and even hostels and 3 stars have better amenities and are better trained. Rooms looked so old and dark, everything was creaking, there wasn’t even proper cups for coffee just plastic ones, minibar fridge was empty, shower and sink don’t drain water fast enough, we had to call and go to concierge 5 times to keep requesting to not turn of our aircon because yes they do that is not independent in the rooms. It just felt they were trying to save money everywhere possible, even with staff who half are trying to be nice and the other half look upset, like they don’t know what they’re doing and like they have no idea about proper customer service!
I will write an official complain and demand refund because the price we paid for a hole it’s just ridiculous.
10.0 / 10.0
Exceptional place. The location and staff excellent.
Nothing.
10.0 / 10.0
Breakfast was diverse and consistent. Great Expresso.
Room smaller.
8.0 / 10.0
Not too far from both center of Florence and the train station. Friendly staff.
Pool is far smaller than it looks in pictures.
5.0 / 10.0
location, swimming pool, balcony, roof top bar.
room facilities and bathroom products poor. only paper cups to use for coffee/tea, just instant coffee and kettle. in bathroom just a cheap liquid soap and same for shower. No bathrobes. Breakfast just passable.
8.0 / 10.0
Location great very central,
Room big and big windows,
Nice pool area,
Breakfast good
10.0 / 10.0
The ac was cold enough and the pool was perfect. Breakfast was nice as well. It’s not the 4 seasons but the price is much better :) The rooftop bar has a great view as well. The hotel is not new, but we had a great time escaping from the August heat (40) in the room and pool during siesta.
We had to buy our own shampoo and conditioner which is a bit strange as the rest of the hotel is very well organized.
10.0 / 10.0
The room was simple but clean and the air conditioning was cold enough to fight off the afternoon August heat. Our balcony had a nice view of the city. Breakfast was great as well. The rooftop bar was beautiful at sunset. The pool was great to cool off in the afternoon while 40 outside. It’s not the 4 seasons but a lot less money! All in all we loved the place.
There was no shampoo in the hotel room??
10.0 / 10.0
The location was fantastic, right next to the historic centre, as well as the architecture and interior design of the building. Our room looked renovated, clean and absolutely pleasant, with all the essentials for our stay. Staff were extremely friendly and helpful since the very first moment we walked in. Very high quality breakfast, with plenty of choice. Lovely pool area fully equipped with sun beds and tables around for enjoying breakfast outside.
The property was excellent!
8.0 / 10.0
The location was excellent, the pool was nice, and the rooms were spacious
The shower can be better:)
7.0 / 10.0
Amazing location and pool, breakfast
The pictures of the rooms did not match reality. Also, the shower was so small I could not even was my own feet.
8.0 / 10.0
Great
The rooftop bar closing early
Lack of chairs at the pool
8.0 / 10.0
The staff were helpful and warm, in contrast with another hotel were stayed at in Milan. Especially a lady at the reception called Tilly, she was wonderful. We were upgraded to a huge room with two floors, two bedrooms and separate dressing area. It was essentially a 2 bedroom apartment, just without a kitchen.
And the pool was great and had a lovely atmosphere. We not only cooled down but meet some lovely people as well.
Practically nothing to complain about. There were some old parts of the carpet that were created and has peeled off the stairs in our room.
10.0 / 10.0
The staff, location and room itself were all wonderful. The amenities (pool & roof bar) amazing. The view from the roof was such a bonus and the pool on hot summer days was key. The location was very central.
No issues, naturally a lessor price would be nice but It’s worth it as long as you get the outdoor space.
6.0 / 10.0
The hotel is old and outdated. I really does need a good renovation. Paint is needed. The stairs are metal with thin layer of carpet. Lifts are tiny.
Overall it provided us with the beds we needed for our family but there was hardly anywhere to sit in the room and the rooms and hotel
Require a renovation
9.0 / 10.0
Very rare to find wonderful pool and rooftop in the center in Florence! The service is very welcoming. The woman at the front desk was so friendly and accommodating at all times, really felt like a valued guest.
Nothing, very good value
9.0 / 10.0
location, breakfast, pool, staff, comfort, roof top bar
had a kettle but would be better if rooms had a coffee machine and milk in the fridge
9.0 / 10.0
The guest PC in the lobby didnt work very well
9.0 / 10.0
Great Location , facilities great , breakfast great choice, staff lovely
9.0 / 10.0
Good clean room - nothing special, but absolutely fine when you don't spend that long there. Great location - about 5 minutes walk to the centre. The roof top bar is worth a visit - spectacular views and nice sunset.
Nothing.
8.0 / 10.0
Good location with a rooftop bar and swimming pool
Noisy in the room when other people used their bathrooms, pipes noisy in wall by the side of the window
8.0 / 10.0
The location was great and the staff very friendly. A great breakfast too!!
We discovered an issue that is apparent in Florence, there are many mosquitoes! Especially at night. The room had a plug in beside the bed but we didn’t know what it was or what it was for.
At 5am we woke with more than 100 mosquitoes in the room, as we had the windows open for the fresh air and lovely view offered.
We called the front desk and they arrived with insect spray and more plugs in and so it was then we discovered what we probably should have been told as travelers to the area and the hotel.
The staff were really great, so this is not a negative to them but a word of understanding to travelers to Florence.
We would definitely stay here again!!
8.0 / 10.0
Great location we had a very large room with nice balcony, breakfast was good
Toilet flusher was damaged, no hot water on our 2nd morning, mentioned at breakfast we’re able to shower a bit later
7.0 / 10.0
Location was very good with all the sights in walking distance. Breakfast was decent with good coffee
Rooms are not clean. There are no proper sheets for blankets, just two separate sheets holding a blanket... `
3.0 / 10.0
Great location.
We paid extra for a garden view room (to avoid noise); they didn’t provide this, and when we questioned it they tried to convince us our room was better (it wasn’t). Threadbare corridors, tiny bathroom, mosquitos everywhere, and noisy.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Croce Di Malta. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hotel Croce Di Malta. Enjoy the water!
Is Hotel Croce Di Malta pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Croce Di Malta?
We found 26 amenities for this rental. This includes business facilities, shuttle available, concierge services, free wifi/internet, and free parking.
