Casa Howard Firenze - Residenza d'Epoca

Excellent location, breakfast service and the staff were superb

The hotel is intimate, beautifully designed, and exceptionally well laid out. The amenities are second to none, and the quality of the finishes throughout is truly outstanding. Rather than feeling like a traditional hotel room, the accommodations offer the charm and comfort of a quaint private apartment. Thoughtful touches such as freshly cut flowers, breakfast served on the terrace, and luxurious Santa Maria Novella toiletries create an authentic sense of place and add a refined local flair. An exceptional stay from start to finish.

Had such a lovely experience at this hotel I actually came back within the same week on a separate booking! It’s such a high-end boutique experience with genuinely warm and friendly staff. Cannot recommend this hotel highly enough. Special thanks to Antonio and Edgar for their kindness!

The breakfast in bed was a nice touch. Edgar the main concierge is very helpful and kind. Some of the rooms were lovely.

I booked a room hoping to have a bathtub, I unfortunately did not get the Black and White room and was allocated the Oriental room. The furniture in the Oriental room was lovely. However the fake floating floor in the room did not match the aesthetic of the room and in my opinion was quite ugly. The pillows in the room were terribly flat. When I asked for a pillow with some more substance I was told that they didn’t have any alternatives. The area of the accomodation is not in a “good” area and very close to the train station. My taxi driver warned me not to turn right on the street as it’s not safe. I found the key system quite clunky and irritating. 3 different keys to get into the room. Now knowing that the area is not safe I understand the security measures. For 4 star and the price you pay it’s not value for money. I have stayed in a lot of European 4 star boutique hotels and this ain’t it.