The Queen at Chester Hotel, BW Premier Collection

Top rated by guests

Executive Room, 1 Double Bed, Non Smoking (Shower Only) | Desk, iron/ironing board, free WiFi, bed sheets

Executive Room, 1 Double Bed, Non Smoking (Shower Only) | Bathroom | Combined shower/tub, hair dryer, towels, soap

Family Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Combined shower/tub, hair dryer, towels, soap

8.6Excellent

(1,003 Ratings)

"Great location, clean room."

Olaf

Don't miss out! Price and availability may change

8.6 / 10.0

Excellent(1,003 Ratings)

Hotel in Chester

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Victorian hotel with a restaurant, near Chester City Walls
A restaurant, a bar/lounge, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite.
The Queen at Chester Hotel, BW Premier Collection offers 218 air-conditioned accommodations with coffee/tea makers and hair dryers. Digital television is provided. Bathrooms include shower/tub combinations.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Amenities at The Queen at Chester Hotel, BW Premier Collection

Restaurant

Air conditioning

Non-smoking

Bathroom

Coffee/tea maker

Bar

Balcony/Terrace

WiFi/Internet

Garden

Laundry services

Ironing facilities

Towels

Desk

Hairdryer

Map of Chester

Nearby attractions

The Liverpool Waterfront UK

15.2 mi

Available Rooms

$$$$

Top rated by guests

8.6Excellent

(1,003 Ratings)

"Great location, clean room."

Olaf

Don't miss out! Price and availability may change

$$$$

8.6 / 10.0

Excellent(1,003 Ratings)

Hotel in Chester

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Chester

Nearby attractions

The Liverpool Waterfront UK

15.2 mi

Available Rooms

About this hotel

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Amenities

Restaurant

Air conditioning

Non-smoking

Bathroom

Coffee/tea maker

Bar

Balcony/Terrace

WiFi/Internet

Garden

Laundry services

Ironing facilities

Towels

Desk

Hairdryer

Ratings and reviews

8.6 / 10.0

Excellent(1,003 Ratings)

3.0 / 10.0

Really great hotel and very friendly staff let down by poor housekeeping the second and third days we only received 1 towel and we also ran out of hand soap which was topped up slightly to tide us over but we ran out again so it was never checked and marks on units never cleaned mess on floors never hoovered and bed not made properly

5.0 / 10.0

Friendly and efficient staff Room was spotless Lovely breakfast

3.0 / 10.0

Room when I arrived wasn’t quite what I ordered. The shower temperature control didn’t work. Staff are nice.

4.0 / 10.0

Incredibly convenient right next to the station and a lovely old style hotel - updated nicely. Lovely staff. Spacious room. Slept well.

4.0 / 10.0

Bar well stocked, wine reasonably priced. Staff very professional. We had a club sandwich for lunch which was well worth the money. I had steak in the evening which was very good my wife had lamb which was again very good. Breakfast was a different matter. We expected a buffet breakfast but it was empty, asked to sit and an order will be taken. We both ordered full English with poached eggs, they arrived 2 minutes later, mine minus the egg which was brought on a side plate. The plate was greasy the food was barely warm not great we couldn't eat it all. We had a couple of pastries and some fruit which was see throgh thin. Our Superior room was clean, spacious and minimalistic and the bed was very comfortable. The bathroom again was clean, tidy and stocked. Overall a good visit. The hotel has changed a lot since we were last here. Mostly good. Would we return...yes we will.

5.0 / 10.0

Worked for us on our way to south Wales lovely clean hotel

4.0 / 10.0

Fantastic double room, with large sitting and TV area. TV was almost cinema sized, although channels and connection is limited. Nice touch with free snacks left in the room. Nice bar area to sit and have a drink Breakfast was luke warm if that. Unfortunatly, the buffet had been taken in and the kitchen didnt re heat the food that was obviously left over. Nice hotel though, would stay again and get breakfast next door for half the price

3.0 / 10.0

The shower took 20 minutes to worm up , running cold , the bath took forever to fill up . The room and outside the room door had a rotten drain smell . This was told to the receptionist on check out.

3.0 / 10.0

Room was ok. Staff weee lovely

5.0 / 10.0

Perfect room, lovely vibe, helpful staff.

4.0 / 10.0

Room lovely and the staff were amazing nothing was too much trouble for them. They might want to upgrade their double glazing especially in the rooms at the front.

4.0 / 10.0

Hotel was fine No car park spaces available, took ages to find a space towards town

4.0 / 10.0

Lovely atmosphere for a pre Christmas break

3.0 / 10.0

The room was pleasant and comfortable and the hotel is in an ideal location for the station and the town centre. However, the parking is very expensive and doesn’t include any discount for staying at the hotel. We also stayed during the Christmas period and although we were warned in advance, there was a huge amount of noise from the Christmas parties. This made it impossible to sleep and I feel that the room price should be significantly discounted during these events .

4.0 / 10.0

Room was clean and reception staff welcoming

5.0 / 10.0

Lovey spacious rooms location perfect x

5.0 / 10.0

Great room, polite and helpful staff! The hotel is very comfortable, and even when busy, it didn’t feel crowded. Will be staying again next time I’m in Chester.

4.0 / 10.0

We didn't get the room we booked. We were put in an accessible room & not a standard double.

5.0 / 10.0

Room was nice and spacious. The door to the room and the bathroom had large gaps which let in a lot of light/made it seem a little less private. Would have been nice to be able to open the window a little. Arrived 10 minutes early and wasnt able to check in, was asked to come back. We didnt have breakfast but we did have a nice drink in the bar.

4.0 / 10.0

Room very dated rips in curtains needs upgrade

5.0 / 10.0

Fabulous hotel , room was comfy and clean with lovely bathroom and bath The breakfast was great too Staff were excellent

4.0 / 10.0

The hotel has beautiful décor that blends its heritage charm with modern comfort. The staff were friendly and helpful throughout our stay. Our only minor issues were the low water pressure in the shower and a few underwhelming breakfast items, both in terms of the setup and the food itself. Despite these small niggles, we would very much stay again.

2.0 / 10.0

I do not think the room was not in line with the price that was paid. I would say some staff was not happy in their work and showed this infront of customers. When we entered the bar area you could see food and rubbish on the floor, dirty tables and the bar was full of dirty dishes. It was suppose to be a rest for us. They had a number of functions taking place and downstairs was full of loud drunk people with security having to escort people out of the building and upstairs all you could hear was very loud music.

1.0 / 10.0

The hotel is quite pricey for a night in Chester, and although outdated the hotel does offer nice accommodations, decent breakfast and a handy location.. although some guests will be luckier than others. The hotel hosts functions on weekends, and if you are staying on the first floor rooms 130-150 you will feel the effects. These rooms are situated right above the loud function, which goes on until around 12:30pm. We had two nights over the weekends and both nights functions were planned, the hotel staff did move our room the second night. When we informed them the morning after our first night, they just laughed and said well look to see if we can move, I assume we took the place of an unlucky guest on the second floor. The hotel and its staff clearly know these rooms shouldn’t be available to non-attending function guests, but obviously don’t care and would rather the room rates than guest satisfactory. Even though our second night was without issue, I have to review 1 star as you shouldn’t be doing that to people. Be careful when checking In, check if functions and make sure of second-third floor if so- good luck.

4.0 / 10.0

Staff were great. Hotel is amazingly decorated. Would stay again but… Room 320 was damp from previous roof leak. We had no hot water for 1st day of stay. Apart from that, lovely hotel!

4.0 / 10.0

Lovely hotel

3.0 / 10.0

The experience at the front desk was below expectations both at check in and check out. The same staff member as my last visit was incapable of understanding my name even when spelled and was adamant that I had no booking despite showing confirmation. Eventually finding my booking and telling me I had spelled my own name wrong when I spelled it out. At check out a different staff member argued that I didn’t need an invoice despite my request for one. Eventually giving me a paper copy after I politely stood my ground. Not the experience I have from any other hotel I stay in.

5.0 / 10.0

Room very spacious and clean. Hotel clean in general

4.0 / 10.0

Room was well presented. Hotel in a great location for train travel, short walk to a beautiful town.

4.0 / 10.0

Well presented room in a well located hotel.

5.0 / 10.0

A great one-night stay in a nice hotel, directly over the road to the train station and a 10minute walk into the lovely city centre. We received a warm welcome on arrival and a cheery check-out . the hotel is in good condition with a great little drinking garden. well impressed with both the hotel and city and will return again for a break when it becomes warmer.

4.0 / 10.0

Great room and very friendly staff. Very comfortable bed.

5.0 / 10.0

Beautiful old but refurbished hotel. Lovely clean room and comfy bed

8.0 / 10.0

Brilliant staff very efficient! Room was nice, comfy, spacious and clean.Great breakfast. Think check in time is a little late though being 4pm.

5.0 / 10.0

Lovely rooms, friendly staff, very well decorated hotel

5.0 / 10.0

Friendly staff, polite and helped me with all my issues. The room was a little out dated but apart from that I will stay there again and would highly recommend.

5.0 / 10.0

We had another wonderful stay for a birthday trip. Room was clean and spacious, and the bed was so comfortable! (superior room). Had a nice drink in the bar last night too. They kindly stored our bags for us for a few hours after we checked out, as we wanted to go back into the city before our train home. We will definitely be back!

5.0 / 10.0

We got a free upgrade to the Kings side of the hotel which was lovely. Lovely bathroom with a bath and a shower. Nice fluffy towels. Evening meal at our function was lovely and the staff were really helpful and cheerful

5.0 / 10.0

The room was nice

10.0 / 10.0

Great location, clean room.

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at The Queen at Chester Hotel, BW Premier Collection. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is The Queen at Chester Hotel, BW Premier Collection pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at The Queen at Chester Hotel, BW Premier Collection?

We found 15 amenities for this rental. This includes restaurant, air conditioning, non-smoking, tv, and bathroom.

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7.6 / 10.0

Good(4,706 Ratings)

Crabwall Manor Hotel & Spa

The Queen at Chester Hotel, BW Premier Collection

Hotel in Chester

Reasons to book

About this hotel

Amenities at The Queen at Chester Hotel, BW Premier Collection

Map of Chester

Nearby attractions

Available Rooms

Hotel in Chester

Reasons to book

Map of Chester

Nearby attractions

Available Rooms

About this hotel

Amenities

Ratings and reviews

FAQs

Is parking included with this hotel?

Is there a pool at this hotel?

Is The Queen at Chester Hotel, BW Premier Collection pet friendly?

What amenities are available at The Queen at Chester Hotel, BW Premier Collection?

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