Casa Paolina
Top rated by guests





9.3Outstanding
(777 Ratings)
"Everything about this accommodation exceeded our expectations.
Roberto was the consumate host and recommended some amazing locations to drink and eat.
Would return here to stay again and again!"
Verified guestDon't miss out! Price and availability may change
2 guests · 1 bedroom · 1 bath
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Casa Paolina features air-conditioned apartments in the historic center of Lucca, a 10-minute walk from the train station. There is free Wi-Fi and a bike rental service available.
Airport transportation available
Shuttle available
Free WiFi/internet
Air conditioning
Non-smoking
Pets allowed
Heating
Wheelchair accessible
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Laundry services
Family friendly
Smoking allowed
Childcare services
Accessible by lift
Key access
Contactless check-in/out
Housekeeping available
Fire alarm
Cleaning products
$$$$
Top rated by guests
9.3Outstanding
(777 Ratings)
"Everything about this accommodation exceeded our expectations.
Roberto was the consumate host and recommended some amazing locations to drink and eat.
Would return here to stay again and again!"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Everything about this accommodation exceeded our expectations.
Roberto was the consumate host and recommended some amazing locations to drink and eat.
Would return here to stay again and again!
Nothing, could not fault a thing.
10.0 / 10.0
A very comfortable and clean appartment in the center of Lucca. Everything you need as a base to enjoy the lovely town. The staff were very friendly and helpfull.
10.0 / 10.0
Friendly staff perfect location. Large apartment with two bathrooms. Perfect for the family
9.0 / 10.0
Apartment was nice, great location.
I wish I'd known that if we were arriving after a certain time then we'd need to find the key in the door and that the whole place would be dark. It was stressful, and not necessarily the property manager's fault since he had tried to communicate this to me the day of. The problem was that he was sending info through my Booking.com account and I didn't have access to that as I was traveling.
8.0 / 10.0
location was great, price was reasonable
3.0 / 10.0
Clean apartment in excellent location in the centre of Lucca.
The information given for this apartment was very misleading and disappointing. We booked a two-bedroom apartment with balcony and paid more for this apartment than others in Lucca (€468.00 for 2 nights) because we wanted to be able to have breakfast and lunch outside. We got two bedrooms but no balcony. The main bedroom had to be accessed by going through the second smaller bedroom which had two very small single beds and no wardrobe or locker, really more suitable for two children. Roberto said that you had to request a balcony if you wanted one. This was never mentioned in any of the details, the pictures of the two-bedroom apartment included a balcony, and our confirmation listed 'Terrace’ as one of the facilities (see photos). To make matters worse, he tried to tell me that I had only booked a one-bedroom apartment and that he had given us a free upgrade, but he then checked the system again and admitted that I had booked two bedrooms. He acted as if it was our fault, just kept saying you had to request a balcony, even though this is not mentioned anywhere in the details. Another point to note is that you have to step over a large step between the two bedrooms which could be a tripping hazard, and there is also a large step into the shower which could prove a problem for anyone with mobility issues.
10.0 / 10.0
Fabulous location, fun to have balcony overlooking piazza, clean and comfortable lodging
10.0 / 10.0
Perfect location!!
8.0 / 10.0
Wonderful host (Roberto)!
9.0 / 10.0
The location to explore Lucca was perfect. Shopping, bike hire and restaurants on the doorstep.
Street noise occasionally disturbing our sleep.
9.0 / 10.0
The apartments are big and spacious and include a living room and kitchenette and good functioning AC.
Roberto at front desk is friendly and helpful and had some excellent recommendations for our visit.
Also we loved being close to Via Filungo shopping street and also easy access to Lucca walls for morning workouts.
The bathroom needs to be desperately remodeled! I could barely fit in shower without hitting my head.
We were on the first floor and the noise from Piazza Napoleone was loud until 2am some nights. There was also a party one night in a bar across the apt with very loud music.
8.0 / 10.0
Efficient & friendly welcome
Great location
Very clean
Mattresses in beds very hard - plank like
10.0 / 10.0
Location
Nothing
10.0 / 10.0
Kitchen clean tidy with all kitchen ware needs.
10.0 / 10.0
All rooms and facilities were clean and well equipped.
Nothing to add.
10.0 / 10.0
This is a fantastic clean apartment in the heart of the city. It is spacious with a balcony where you can relax between sightseeing, shopping and eating! There are kitchen facilities with a large fridge/freezer and a kettle for making tea/coffee. The owner, Roberto, is really friendly and helpful.
Nothing, it was perfect. Maybe a coffee machine would make it even better!
10.0 / 10.0
We had a wonderful stay. As a family of 4 we were able to spread out. The location was perfect. And the apartment was comfortable, clean, and looked out over a piazza. We enjoyed the nearby restaurants and the A/C. The ZTL made it a little tricky to park and walk to the apartment, but it was easy enough to figure it out!
9.0 / 10.0
Great modern apartment just in the middle of town. As we traveled in the peek heat of August we nominate the AC here as the best in Italy. Very appreciated! Roberto and staff also gave a great hospitality
Coming by car, don't hesitate to drive through the crowd. And you'll get a permit from owner. Public parking in Parcheggio Cittadella 7 minutes walk away.
9.0 / 10.0
Perfect location in beautiful Lucca. You can leave your car outside the old town in a parking area for free, but also drive near the accommodation to drop your luggage.
Roberto, the manager in the reception, is really friendly and helpful person.
The apartment is clean, safe, good air-conditioning. And there is a beautiful view from the balcony to the lively piazza.
Everything was fine. We would love to come back.
9.0 / 10.0
Great location
Roberto is very nice and helpful
10.0 / 10.0
Clean, great location, great size rooms. Perfect for a family of four.
Nothing. Would stay again
9.0 / 10.0
The location of the place is fantastic. Lucca is a beautiful town and Casa Paolina is situated in the middle of the best places.
The rooms were nice, but previous guests had smoked inside the apartment, and the smell lingered strongly in the fabrics, i.e. the beds, linens and sofa. This made the place feel dirty and unclean - and I was a bit concerned because the smell should wash out of linens...
10.0 / 10.0
The location was amazing, the place was spotless and the people there are incredibly helpful
Nothing
10.0 / 10.0
Fantastic location in the City
Nothing
10.0 / 10.0
The location was brilliant. Roberto was so helpful the entire time. The apt was clean and spacious and the balcony is a lovely spot to chill
Nothing!
10.0 / 10.0
10/10 for location. Roberto was a fantastic host, nothing was too much trouble, outstanding service. Highly recommend
7.0 / 10.0
Great location
Thought it would be a nicer lounge area, felt faded and dated, the photos made it look nicer than it actually was
7.0 / 10.0
Proximity with the napoleon square and inside the walls
Too much light on my face right besides the bedroom with lights from the internet modem and also air conditioner inside a glass armoir
8.0 / 10.0
Location was perfect and so was the host
There did not seem to have air conditioning even though it said it had it .
10.0 / 10.0
We loved the location!!! The accommodations fit our needs perfectly. Very comfortable for our family. Roberto was so welcoming and kind! Highly recommend Casa Paolina!!!!
We had no complaints!
10.0 / 10.0
Roberto is the perfect host. Awesome room and facilities
Nothing
9.0 / 10.0
Amazing location- great for a group as spacious and comfortable. Host was extremely helpful with where to park and other helpful tips.
Nothing
7.0 / 10.0
Location
Nothing
10.0 / 10.0
Great apartment with central location. Roberto was very helpful and friendly giving us the best directions from train station as some roads were closed when we arrived due to cycling competition. The apartment was super clean and ideal as a base to explore Lucca
As a party of 4 ladies the apartment could have done with another bathroom. It might have been a bit of a stretch if 6 had been staying. Not a complaint as we knew this before we went and everything else was fab
8.0 / 10.0
Great location. Easy to walk to from
Railway Station. Very spacious property. Beneficial to have access to a heated radiator give the rainfall we experienced on the way there!
Nothing really apart from the noisy local bin collection at 6 to 6.30 am which is clearly beyond control of the property !
10.0 / 10.0
Apartment was spotless
10.0 / 10.0
Everything was great - for us the location was great being so central so we could get around easily both in Lucca and also to the station to visit other towns and cities. The facilities of the apartment were also as we would expect for a holiday as we went out for most of our meals. It was very nice to have a balcony for a coffee in the morning.
My friend found it a little noisy at the weekend especially at night for sleeping but otherwise it was good.
10.0 / 10.0
Convenient, clean and lots of space
10.0 / 10.0
Spotlessly clean in a great location with a balcony to enjoy a relaxing glass of wine! Great help from Roberto and his staff for anything we wanted.
9.0 / 10.0
Everything. Even when we had issues with the heating at 9pm, the staff came back to the property and solved the issue.
Nothing. It was great
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment hotel has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment hotel?
Parking is not specified as an available amenity at Casa Paolina. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment hotel?
We didn’t find pool listed as an amenity for this apartment hotel. It may be worth double checking if a pool is important for your stay.
Is Casa Paolina pet friendly?
Yes! This apartment hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Casa Paolina?
We found 21 amenities for this rental. This includes airport transportation available, shuttle available, free wifi/internet, air conditioning, and non-smoking.
