Hotel Diana & Depandance
Top rated by guests





8.9Excellent
(1,020 Ratings)
"The Hotel Diana/San Marino was probably the best hotel we stayed at in Italy. The location in Lucca was perfect with its close proximity to the train station (10 minutes), its location to the core of ..."
Verified guestDon't miss out! Price and availability may change
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Hotel Diana & Depandance is in the heart of Lucca's historic center, right around the corner from the Duomo di San Martino Cathedral. It offers colorful, air-conditioned rooms and free Wi-Fi.
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Heating
WiFi/Internet
Laundry services
Accessible Parking
Childcare services
Key access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.9Excellent
(1,020 Ratings)
"The Hotel Diana/San Marino was probably the best hotel we stayed at in Italy. The location in Lucca was perfect with its close proximity to the train station (10 minutes), its location to the core of ..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
The Hotel Diana/San Marino was probably the best hotel we stayed at in Italy. The location in Lucca was perfect with its close proximity to the train station (10 minutes), its location to the core of the city, the breakfast was wonderful and the room was first class. The staff (Claudia and Nicholas) made you feel at home every time you walked into the hotel. A combination of ambiance and affordability you will not find anywhere!
Nothing was not superior.
9.0 / 10.0
The hotel is very well located and the staff are very attentive.
I spent the New Year holidays there and only had a problem with parking, which was mentioned shortly after booking, but the staff helped me find another parking lot.
They are pet-friendly and the location is amazing!
The photo is from the parking lot, behind the Duomo di San Martino.
At new year's eve I had to move my car however the staff helped me to find another parking lot. It happened because the city is famous for its new year party.
10.0 / 10.0
Everything
Nothing
10.0 / 10.0
Very good room for a low price. In the old town, not far from railway station. Wi-fi is secured, which is rare nowadays.
Nothing negative. Maybe only one set of keys for several inhabitants.
10.0 / 10.0
It was a lovely small hotel with a small outdoor seating area
Nothing
10.0 / 10.0
Best breakfast of our trip!
The rooms were very comfortable and spacious.
This hotel is a little jem, we loved it!
6.0 / 10.0
Check in, check out. The staff were very helpful. It's centrally located. The room was clean.
The rooms are located on a main street with people walking past and talking. It's difficult to sleep at night if you don't have ear plugs. I can't understand why hotels such as this in an old building do not have sound insulation such as double glazed windows. Anyone walking past your room and talking within the hotel can be heard. Anyone closing their bedroom door creates a lound echo. I even heard snoring from the room located opposite me.
8.0 / 10.0
the welcome staff was fantastic, the location is 10-10, the room is very reasonable to the given price.
the shower is very very small i could not move in nor hard to get in and out
the heating in the room didnt work
8.0 / 10.0
Location, simplicity, decor
Bit dark during daytime, no water glasses, not much room between toilet & shower screen
10.0 / 10.0
Had a great one night stay here. Location was perfect, room was clean and bed was comfy
No complaints
6.0 / 10.0
Good location. Comfortable bed. Lovely staff. Let us leave our bags in reception while we waited to check in.
No early check in.
10.0 / 10.0
Perfect location in centre of Lucca and few minutes walk from train station.VERY large room with excellent bathroom.Quiet at nighttime.
Nothing!
8.0 / 10.0
Quaint hotel with unique decor. Helpful reception staff, with good communication before arrival. Nice breakfast options. Walkable location to train station with luggage, and good location to town centre
We did find the hotel main entrance a bit hard to find
9.0 / 10.0
Location near the main entrance to lucca is perfect. The staff are top notch and so friendly and helpful.
I couldn’t figure out the AC but I was only there for 9 hours so it was ok. Would recommend to anyone low maintenance, looking for an easy access place in Lucca that is affordable.
10.0 / 10.0
Exceptional friendly & helpful staff.
Claudia & Pamela were very kind & answered our questions
Very clean room & toilet
Back a little sore from mattress but everything else was excellent
8.0 / 10.0
Simple hotel but located well
Rooms are small and bit outdated but perfect for the location
7.0 / 10.0
Room and bathroom were good, well presented and modern.
Location was very good.
Close to many places within the walled city (food, attractions..) and easy walking distances.
Tricky to find despite good information (Maybe our GPS could have been better)
Some steps to enter hotel.
Some lights weren't working.
7.0 / 10.0
Friendly staff at reception ... checked in then a short walk from there to the annex hotel.
Adequate room, clean and tidy. No issues.
10 minute walk from the train station and just around the corner to a piazza with church..... and the rest of the city.
I didn't have breakfast.
Nothing untoward but nothing special.
10.0 / 10.0
hele mooie kamer, heel vriendelijk personeel
10.0 / 10.0
Warm and welcoming from the instant you go through the doors. Our room was lovely and the bed very comfortable
Nothing
9.0 / 10.0
breakfast was excellent
my room was on the ground floor and did not have a window
10.0 / 10.0
Beautiful rooms, excellent staff (especially Fabrizio), central location, yummy breakfast! We will be back.
There were a few groups of noisy people passing by late at night, but it was a Saturday in May, so perhaps to be expected. 🤔
9.0 / 10.0
This was a good value. Very comfortable, and the staff were great! Exceptionally clean. The is a good variety and even American coffee offered for breakfast. The location was perfect- nothing was too far for walking, including the train station (10-15min). This hotel is part of another where the reception and breakfast are located. Our host walked us to the room and helped with the bags. No complaints!
The only small thing is that you need to go outside and down the street to the main building for breakfast. We usually get a coffee to bring back to our room and couldn’t do that.
10.0 / 10.0
Super friendly and helpful staff, great location, super clean, well kept and tidy rooms. I will surely go back.
9.0 / 10.0
Staff were lovely and very helpful, great location, nice room, good value for money, great breakfast
Everything was great except for a group of incredibly noisy guests late at night…we had a ground floor room which was by the door …had we been on a higher floor the noise would not have been an issue
10.0 / 10.0
Receptionist woman was really kind. The location was amazing, it is in the old town. Room has the most comfortable beds and pillows. Room size was big. That was the best hotel in our Italy trip. Totally recommended.
6.0 / 10.0
Perfect location in city centre, friendly staff and exceptional bed quality : very (!) good mattress and pillows ! Very clean room and bathroom.
Very convenient private parking for a good price.
Cold room while heating ( aircon ) made a lot of noise. Cold floor - we recommend adding carpets. Basic and sterile interior - red painted bathroom was disturbing. No glasses in bathroom and no coffee / water heater for instant coffee.
Very noisy room - we heard noise of the street and cars and incoming / outgoing people
so we used ear plugs
10.0 / 10.0
Such a lovely place to stay in Lucca. Got character but the decor is modern and everything is spotless! The reception staff were so kind and helpful.
8.0 / 10.0
Location family feel
Parking plus sign how to find main entrance from the red door
10.0 / 10.0
Loved Lucca, close to all that we needed. Staff absolutely lovely, loved a laugh and very helpful
Nothing
10.0 / 10.0
We actually were upgraded to stay at their main hotel with a early check in. Great location, which also was very quiet. Breakfast was great Had a very nice sleep.
Nothing
10.0 / 10.0
lovely spacious room
N/A
7.0 / 10.0
nice location and super friendly staff. Also there is a parking next to the hotel although you do not want to park there if you have a extra wide or long car (sportscar)
noisy and the door could not lock
6.0 / 10.0
the hotel is in a good location.
the hotel is a little old! the room is old too, but everything is ok! nothing to worry about
10.0 / 10.0
Fabulous location.
Staff very professional and would provide assistance for any request.
n/a
9.0 / 10.0
Great location! Very complete breakfast for a small extra fee
Balcony did not have a pleasant view. It was more like a smoking terrace
9.0 / 10.0
good breakfast, nice staff, perfect location easy to everywhere
10.0 / 10.0
lovely room , slept very well .
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Diana & Depandance. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Diana & Depandance pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hotel Diana & Depandance?
We found 18 amenities for this rental. This includes shuttle available, concierge services, free wifi/internet, free parking, and air conditioning.
