Eastwest Hôtel by Malone
Top rated by guests





8.6Excellent
(1,039 Ratings)
"Great location, clean good sized rooms and very good value. Staff exceptionally helpful particularly Karim."
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Enjoy the atmosphere of a private home in the heart of Geneva, in this haven of discreet luxury, a few steps from the lake and close to the shopping and business area.
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Bar
Balcony/Terrace
WiFi/Internet
Laundry services
Sauna
Family friendly
Ironing facilities
Safe
Childcare services
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.6Excellent
(1,039 Ratings)
"Great location, clean good sized rooms and very good value. Staff exceptionally helpful particularly Karim."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Great location, clean good sized rooms and very good value. Staff exceptionally helpful particularly Karim.
9.0 / 10.0
Location was fantastic.
Staff were very kind and helpful..
Breakfast should be improved
10.0 / 10.0
Amazing staff great room fantastic bed
9.0 / 10.0
No fuss clean modern, good size room.
9.0 / 10.0
Great location close to railway station and to the lake
Nothing
8.0 / 10.0
The location of the property is perfect for exploring the city and accessing the train station for day trips.
More vegan options for breakfast.
4.0 / 10.0
nothing
location comfort and breakfast. staff not courteous
10.0 / 10.0
Fantastic location minutes walk from train / bus stations and city sights - warm greeting from reception for whom nothing was too much trouble
9.0 / 10.0
The hotel's design is brilliant, and the pillow and bed were really comfortable. The hotel is very close to the lake and has a nice coffee shop where you can get some food at night. Parking is very close by and secure. A lot of restaurants are just downstairs.
The window of our room faces the red light street, so when we come back from there, we can see some working ladies over there. Surprisingly, it did not have much noise at night, and we felt safe in general despite the situation.
9.0 / 10.0
The East West Hotel was excellent. The Front Desk staff are very helpful and nice. They upgraded us to a suite because it was my birthday. Much appreciated! The rooms were big and the bed was super comfy. The bathroom was lovely. We also enjoyed the breakfast served in the bar area.
Not a thing. We loved it.
8.0 / 10.0
Great location, good staff
5th floor room assigned to us was within the roof structure itself with an angled ceiling.
Not adequate for two people.
7.0 / 10.0
Location is good
The staff don't offer help and information promptly you need to ask.
8.0 / 10.0
Breakfast was exccellent and the afternoon drinks and snacks were a big pleasant surprise.
Location was good if you went towards the lake but stay away fromt he lasie sof the night a couple streets away on the corners. Also, go to the lake area for meals.
Nothing raelly.
9.0 / 10.0
Nice design. Helpful staff. Very comfy staff
9.0 / 10.0
Great location and modern well
Kept interior
Would feel more reassured with more secure luggage storage facilities
9.0 / 10.0
The location was superb and the outdoor terrace at the back was nice to sit outside. Although the interior is rather dated it was clean.
Parking is a bit of an issue.
9.0 / 10.0
Very nice hotel in a great location — close to the train and bus stations, lake, all kinds of restaurants, and more. The staff were very friendly and helpful.
6.0 / 10.0
Stylish hotel, walking distance to train station
Neighborhood was a little rough and very noisy at night
1.0 / 10.0
They put me in a street level room and it was incredibly noisy the whole night. I slept maybe 2 hours. What a huge waste of money. Please help me get a refund!!!
10.0 / 10.0
The breakfast was fresh and delicious, the staff were helpful and very welcoming
9.0 / 10.0
The staff were great. Virginie and Karim at the front desk were courteous and welcoming. They went out of their way to assist us with our requests and questions during our stay.
Other staff with whom we interacted were very friendly and helpful too.
The location was central and other places easy to get to by walking or public transportation.
Our room was spacious and very clean as were common areas and the restaurant. The breakfast was good.
The staff made our stay great.
While parking was available, it was not easy to access and most certainly not ideal if you wanted to take the car from the garage with any frequency. I thought the corridor color scheme made it too dark. The room furniture was showing its age.
4.0 / 10.0
Nothing
Service
Area of the hotel
Safety
Parking
5.0 / 10.0
Close to the train station for the morning, comfortable bed, and good staff.
Unfortunately, this hotel is on a street that appears to be the center of Geneva's red light district. Definitely not a safe neighborhood for female travelers. Some of the furnishings were also battered or in need of cleaning.
10.0 / 10.0
Every morning we woke up to the smell of fresh baked goods and coffee, and the staff was so pleasant!
9.0 / 10.0
We loved our stay here. The beds were comfortable, rooms were really clean, the staff were kind and the location was perfect. My husband loved the sauna to stretch in after a long flight. We didn’t get the chance to use the bikes or eat here.
Nothing.
8.0 / 10.0
location, quality and comfort
parking was full and the one they recommended did not take my vehicle as it was too high so spent 1 hour driving around the city
6.0 / 10.0
Location
Expensive
7.0 / 10.0
The hotel is not bad; it has good cleanliness rate for the however the facility is old.
The food smell is anoying as it is all over the place. The area the hotel is located is loaded with sex shops and offerers; not so nice !!
10.0 / 10.0
My comment is not fitting in this window so I have to leave google reviews
But in short words
Thank you for the people who do their best to work in this hotel! The design is very nice, rooms are beautiful and super clean!
The infused water juices and sweet treats on the house was a really sweet touch
Thank you Virgine and the Manager(Turkish guy) sorry didn’t asked the name but they made my stay! And also thank you for the cleaning team to make my room spotless on arrival and during the stay
If I would be back I would definitely staying in here again!
Nothing
10.0 / 10.0
The rooms are large and clean with everything you need for a great stay. We enjoyed being able to walk to the lake, the train station and the major sites. Geneva is a beautiful city and this hotel was a good find.
7.0 / 10.0
Staff friendly and helpful.
Breakfast 26 Euro extra.
8.0 / 10.0
The room and facilities were superb. Everything was very clean and comfortable. Bed was lovely and very comfortable. Clarins toiletries were a bonus! Carlos on reception was lovely! Great having a coffee machine and fridge in the room. Fantastic location too. Everything was spotless.
Although the windows blocked out a lot of noise, the room was still quite noisy at night and the doors in the hotel were slamming late into the night. The room was really warm overnight and sadly the air-conditioning on low speed was really noisy so we had to have it on full which was again not quiet.
8.0 / 10.0
The hotel is located at a very convenient area for those who would like to combine business with pleasure as it is in a walking distance from the train station and a few kilometers away from the airport while very close to the center and the lake.
10.0 / 10.0
The staff were so lovely, the rooms were so clean, the hotel itself is situated close to everything. Definitely would recommend.
There isn't anything I didn't like!
10.0 / 10.0
Hospitality at the best
Nothing
9.0 / 10.0
A good experience and a clean room, a bit run down. Gym and breakfast were nice.
9.0 / 10.0
The location, breakfast and the staff. Especially the receptionists are very friendly..
8.0 / 10.0
Very clean. Beds really comfortable.
Excellent location. Lovely rooms with a bath and shower and top marks for the Clarins toiletries
Breakfast very poor. Basic choices missing. On request for a hot breakfast was offered fried eggs , boiled, scrambled or omelettes were not available . Free minibar !!! Consisted of a packet of crisps and a bottle of water , constantly had to request coffee/tea bags - basic issues let this hotel down. Plugs are specific to Swiss so any other adapters don’t work. Hotel doesn’t supply so needed to shop for them
9.0 / 10.0
The winter garden.
The bed.
The bathroom facilities
6.0 / 10.0
The hotel is nice and cosy in general
- my room was generally more expensive but it was located near area where people were gathered and making some noise
- air conditioning was quite noisy
- when ordered room service the meet came cold and without riz, wine came in different quantity. No glasses for water.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Eastwest Hôtel by Malone. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Eastwest Hôtel by Malone pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Eastwest Hôtel by Malone?
We found 25 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, free parking, and air conditioning.
