Hotel in Bansko
4-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Dear guests, we would like to inform you that our hotel offers transportation to the second elevator station “Banderishka polyana”. For more information you can ask the reception desk at the hotel.
Amenities at Vihren Royal Palace
Airport transportation available
Free airport transportation
Free WiFi/internet
Free Parking
Pool
Non-smoking
Pets allowed
Gym
Heating
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Laundry services
Sauna
Family friendly
Ironing facilities
Safe
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Bansko
Available Rooms
Ratings and reviews
100% verified reviews7.0 / 10.0Good·Mar 2026
Best thing about this place is the location. The breakfast is also super good.
We booked the maisonette and you could tell this is an older room with some details poorly finished or already damaged. Also, even though it includes a small kitchen, you can’t use it. They have the stove covered, there is no cutlery or plates or pots and also the oven is missing one piece so you can’t turn it on. Additionally, even thought the spa amenities were nice, they were not always working, they have one jacuzzi outdoors that was closed. We were also unlucky because one of the days the spa was full of kids running around and jumping into the pool and into the one indoor jacuzzi that was working so that was not nice. Not relaxing at all.
7.0 / 10.0Good·Jan 2026
The staff was super nice. The spa center is clean and everything works perfectly. The food was good with lots of options. It's also close to the ski gondola.
No soap or shampoo in the bathroom, just shower gel. TV is not working. Getting to the restaurant and spa is a maze, so many doors and confusing signs. You can hear everything from the other apartment, and the balcony is shared between two apartments, so no privacy.
8.0 / 10.0Excellent·Jan 2026
Breakfast contained plenty of different products to satisfy every taste
The staff in the restaurant area should speak and understand some words in English
5.0 / 10.0·Feb 2025
Location was good.
Over priced for how outdated the hotel is.
$$$$
7.3Good
(276 Ratings)
"Great location, very clean rooms, and a good breakfast."
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