Vihren Royal Palace

It was okay

That i chose a location based on having parking and the lady on the desk was not helpful about where to park. She told me to park on the street. I parked in a parking space then paid extra to park there but from her information would have paid on street parking prices

Best thing about this place is the location. The breakfast is also super good.

We booked the maisonette and you could tell this is an older room with some details poorly finished or already damaged. Also, even though it includes a small kitchen, you can’t use it. They have the stove covered, there is no cutlery or plates or pots and also the oven is missing one piece so you can’t turn it on. Additionally, even thought the spa amenities were nice, they were not always working, they have one jacuzzi outdoors that was closed. We were also unlucky because one of the days the spa was full of kids running around and jumping into the pool and into the one indoor jacuzzi that was working so that was not nice. Not relaxing at all.

The staff was super nice. The spa center is clean and everything works perfectly. The food was good with lots of options. It's also close to the ski gondola.

No soap or shampoo in the bathroom, just shower gel. TV is not working. Getting to the restaurant and spa is a maze, so many doors and confusing signs. You can hear everything from the other apartment, and the balcony is shared between two apartments, so no privacy.

Location was good.

Over priced for how outdated the hotel is.