Lucky Bansko Aparthotel SPA & Relax

Top rated by guests

3 indoor pools, seasonal outdoor pool, lifeguards on site

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe Apartment, 1 Queen Bed with Sofa bed | Living area | TV, toys

Standard Plus Apartment | Living area | TV, toys

Standard Plus Apartment | Hypo-allergenic bedding, down comforters, minibar, in-room safe

9.4Outstanding

(130 Ratings)

"Clean rooms and spa, Friendly staff."

Petko

Don't miss out! Price and availability may change

9.4 / 10.0

Outstanding(130 Ratings)

Hotel in Bansko

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great for petsBring all your friends and family, even the furry ones

Top-tier experienceA high end property in this area

About this hotel

Family-friendly ski hotel with 3 indoor pools
Lucky Bansko Aparthotel SPA & Relax offers a convenient ski shuttle service; those who skip the slopes can take advantage of ski storage and ski passes.
Lucky Bansko Aparthotel SPA & Relax offers 115 air-conditioned accommodations with minibars and espresso makers. Beds feature down comforters. A pillow menu is available. Satellite television is provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This Bansko hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

3 indoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at Lucky Bansko Aparthotel SPA & Relax

Restaurant

Air conditioning

Pool

Non-smoking

Pets allowed

Gym

Bathroom

Coffee/tea maker

Bar

Spa

WiFi/Internet

Minibar

Ski in/Ski out

Kettle

Laundry services

Sauna

Bath or shower

Children's high chair

Ironing facilities

Towels

Safe

Desk

Hairdryer

Fire alarm

Map of Bansko

Nearby attractions

Available Rooms

$$$$

Top rated by guests

9.4Outstanding

(130 Ratings)

"Clean rooms and spa, Friendly staff."

Petko

Don't miss out! Price and availability may change

$$$$

9.4 / 10.0

Outstanding(130 Ratings)

Hotel in Bansko

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great for petsBring all your friends and family, even the furry ones

Top-tier experienceA high end property in this area

Map of Bansko

Nearby attractions

Available Rooms

About this hotel

3 indoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Restaurant

Air conditioning

Pool

Non-smoking

Pets allowed

Gym

Bathroom

Coffee/tea maker

Bar

Spa

WiFi/Internet

Minibar

Ski in/Ski out

Kettle

Laundry services

Sauna

Bath or shower

Children's high chair

Ironing facilities

Towels

Safe

Desk

Hairdryer

Fire alarm

Ratings and reviews

9.4 / 10.0

Outstanding(130 Ratings)

10.0 / 10.0

Clean rooms and spa, Friendly staff.

10.0 / 10.0

Ckean and beautiful, the spa was amazing and the staff wonderful!! Thank you

10.0 / 10.0

Spa and room size was very good. In general staff was very helpful except few person at reception who were not helpful in answering my questions about city and some restaurants

10.0 / 10.0

We had a great stay in Lucky Bansko! The staff was polite and always smiling, rooms were cleaned daily and complementary water bottles restocked and little treats left in the evening to enjoy before bed. The facilities are really good, the spa is maintained well, parking is big so there was never any issue with finding a space, a ski storage is also available with heated ski boot drying system. The best part is the shuttle to the ski slopes (additional charge) which saves hours queueing for the gondola lift. There was one small issue during our stay: we requested an iron in the evening prior to our new years eve party but all the irons were taken by the guests, so we were advised there could be a wait time of 5-10 min. After 1 hour of waiting and asking multiple times, the reception staff told us there is nothing they can do as they don't know where the irons are and they have advised the guests to return them but no one had. As a result we had to go out with creased outfits to a formal event. To avoid disappointment in the future, I would advise management to purchase more irons, or make a log of where the irons are and request these back after a certain time.

4.0 / 10.0

The staff were unfriendly and weren’t helpful with information. The hotel forced us to book the NYE dinner which was very bad with vey poor food and entertainment and cost a lot. Wasn’t value for money

5.0 / 10.0

We were staying in the off season, we had the spa to ourselves and the staff was extra nice and let us check out very late .

10.0 / 10.0

Always choosing it, because of the super nice staff and cleanliness.

10.0 / 10.0

Very friendly staff, excellent breakfast, the hotel is very attentive to details!

10.0 / 10.0

Amazing hotel with fancy suites (two rooms). The rooms are very clean, and every day every guest gets a chocolate ball, and water bottle. The hotel is at the entrance to Bansko a 5-minute drive from the entrance to the Old Center. The hotel has free nearby parking. Not all staff speaks English but everyone is eager to help. Breakfast is rich and very good. There is a spa center, which includes a heated pool, hot tub and saunas.

5.0 / 10.0

Everything was perfect.High quality of services.

10.0 / 10.0

Lovely hotel, staff were a credit to the hotel. Great facilities.

5.0 / 10.0

Lovely hotel, staff were a credit to the hotel. Great facilities.

3.0 / 10.0

Unfortunately we were disappointed. The room it's too overpriced. For the price of 200 euros per night you can find a lot of better hotels in Bansko at half price. The hotel doesn't look for a 5 star hotel. The room doesn't look like the photos it's too basic like a 2,3 star room hotel and the mattress was too cheap I wake up with backpains. The worst thing was the stuff espessialy at the reception. Unhappy persons who doesn't want to help you, they barely speak English and they don't explain to you anything about the hotel and the facilities you have already paid. The only positive things are the breakfast and the cleanliness of the hotel. The spa was OK but the rooms of sauna and steam bath were too small for 2 persons only. You can find even in 3 star hotels spa's triple in size.

2.5 / 10.0

Great. A little bit hot in the hotel and in the dining room that it was impossible to eat and enjoy.

5.0 / 10.0

Great. A little bit hot in the hotel and in the dining room that it was impossible to eat and enjoy.

5.0 / 10.0

Nice, clean rooms and facilities. Buffet breakfast during the weekend was great, it's a shame it wasn't available on Monday where a la carte with significantly smaller choice was offered. Spa closes too early - at 8pm so if you like evening massage they book 6 or 7pm latest which I personally find weird - too early to eat before massage, too relaxed to dress up to go out and eat after. Services should be at least until 10pm.

5.0 / 10.0

The hotel was terrific , the staff was profesional and kind. Recommended with 10 stars

4.0 / 10.0

Comfortable and service oriented hotel outside main center in bansko. excellent offering of transportation to and from ski and city center. good offering of restaurants in or nearby the hotel.

1.0 / 10.0

Everything was great with the stay from the room to the frequent shuttle service. Unfortunately I had a ski accident on 31st Dec, which meant not being able to leave the room as per Doctors instructions. The reception staff didnt show any empathy to find us some dinner on NYE since we couldnt leave the hotel. We tried ordering room service, asking the reception to see if they have any no-shows at one of the 3 restaurants or any places we might be able to order some take out. They simply said they can not help us in anyway here. We had expected a better service from a 5 star hotel when it comes to unforeseen incidents such as this one.

2.0 / 10.0

Everything was great with the stay from the room to the frequent shuttle service. Unfortunately I had a ski accident on 31st Dec, which meant not being able to leave the room as per Doctor's instructions. The reception staff didn't show any empathy to find us some dinner on NYE since we couldn't leave the hotel. We tried ordering room service, asking the reception to see if they have any no-shows at one of the 3 restaurants or any places we might be able to order some take out. They simply said they can not help us in anyway here. We had expected a better service from a 5 star hotel when it comes to unforeseen incidents such as this one.

10.0 / 10.0

Excellent stay. Parents loved it. Amazing service, facilities and perfect location.

2.0 / 10.0

Our stay was good but on Monday, early in the morning at 8:30 we woke up from drill sound because they propably had repairs. We were never informed about this inconvinience. They could deal with it later. Moreover, the spa area was crowded and you couldn't relax due the bad behaviour of some kids. This is a very good hotel and I feel sorry because the quality isn't like it used to be. If you make more rooms for more visitors then you have to expand the facilities like the pool and the spa area.

4.0 / 10.0

6.0 / 10.0

A lot of child in spa center .there was a lot of lightning in spa center. The water in cold pool it was dirty..

10.0 / 10.0

This is a great hotel, a few issues initially, but they were sorted quickly. Pool and spa area are excellent, as is the food. One of the best holidays I have had for a long time.

2.0 / 10.0

We had to check out 30 minutes after we checked in and move to another real 5* hotel. The place is a mess. Small rooms and bathrooms with super cheap furniture. Small pool and super small gym. They promised us a full refund for not staying at their property but we never received it. Do not recommend! Waste of time and money!

8.0 / 10.0

Good value for money, clean, good food, good shuttle service.

5.0 / 10.0

Excellent - third time here. Improves each year. You can now take a bus directly from the hotel to the slopes meaning you can miss the gondola queue each morning

5.0 / 10.0

Amazing hotel. Specious rom (Studio) with complimentary water, coffee, tea and chocolates. Great spa and a great service. We got upgraded to a room with a balcony which was nice. The shuttle to the mountain is very convenient. Ski rooms can be larger(they were full in the end of the day) and shuttle frequency to/from city in the evening was low.

2.5 / 10.0

Amazing hotel. Specious rom (Studio) with complimentary water, coffee, tea and chocolates. Great spa and a great service.We got upgraded to a room with a balcony which was nice.The shuttle to the mountain is very convenient. Ski rooms can be larger(they were full in the end of the day) and shuttle frequency to/from city in the evening was low.

5.0 / 10.0

Great hotel.They offer free shuttles to the gondola and back, so even though it's far from the ski gondola it doesn't bother at all.It even has rides to the first stop on the mountain.The hotel is in a quiet place near the outskirts of Bansko and has a few restaurants and a spa.

10.0 / 10.0

Great hotel. They offer free shuttles to the gondola and back, so even though it's far from the ski gondola it doesn't bother at all. It even has rides to the first stop on the mountain. The hotel is in a quiet place near the outskirts of Bansko and has a few restaurants and a spa.

2.0 / 10.0

We enjoyed our stay at Lucky Bansko. The bathroom amenities are very good. Sadly we were let down by the poor housekeeping. The room was only serviced around 6pm at night and a shoddy job was done of the servicing. The sheets are too short for the mattress and there is no mattress protector in place. We had a dirty tea towel which we dutifully placed on the floor in the bathroom as per the ‘towel change’ policy... everytime we did this we returned to the room to find the same towel hanging up in the kitchenette again. The bedroom furniture and decoration is more appropriate for a school dormitory it is not adequate for a 5 star hotel. The SPA is fabulous and the room service is very good and quick. The restaurants and breakfast are very good. The hotel occupies two buildings which are joined by a complicated stair and passage arrangements. This hotel is not good value for money we will not stay here again

2.0 / 10.0

10.0 / 10.0

Fantastic hotel. Didn’t really leave other than to ski as had everything for us and the kids. Staff were really helpful. Will be looking to come back next year. Excellent value for money.

10.0 / 10.0

Very welcoming and polite staff. Good location, parking, excellent room and very clean. Spa was really a good one. Restaurant Leonardo was perfect and waiters really nice.

5.0 / 10.0

Very welcoming and polite staff. Good location, parking, excellent room and very clean. Spa was really a good one.Restaurant Leonardo was perfect and waiters really nice.

2.0 / 10.0

Outside pool was an extra not mentioned on hotels. com website or in the hotel itself. Breakfast was at best lukewarm with the fresh eggs and pancakes gone by the second day, wouldnt say it was 5 star. Good location for the centre in summer.

3.0 / 10.0

Decoration it is just ok for a, five stars. Too much children's in the spa, it is not a relaxing zone. The hotel it is a in the city , but few kilometers from the city center. Breakfast ok, good quality, with a big variety of sweets, and meals, but no natural orange juice.

5.0 / 10.0

Great hotel with lovely facilities

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Lucky Bansko Aparthotel SPA & Relax. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Lucky Bansko Aparthotel SPA & Relax. Enjoy the water!

Is Lucky Bansko Aparthotel SPA & Relax pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Lucky Bansko Aparthotel SPA & Relax?

We found 25 amenities for this rental. This includes restaurant, air conditioning, pool, non-smoking, and pets allowed.

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7.2 / 10.0

Good(27 Ratings)

MPM Guinness

Hotel

in Bansko

4star

3 guests · 1 bedroom · 1 bath

WiFi/Internet · Pool · TV

This Hotel for $273 in Bansko, is perfect for your next (business stay, family stay, couples stay, getaway vacation, etc.)

Lucky Bansko Aparthotel SPA & Relax

Hotel in Bansko

Reasons to book

About this hotel

Amenities at Lucky Bansko Aparthotel SPA & Relax

Map of Bansko

Nearby attractions

Available Rooms

Hotel in Bansko

Reasons to book

Map of Bansko

Nearby attractions

Available Rooms

About this hotel

Amenities

Ratings and reviews

FAQs

Is parking included with this hotel?

Is there a pool at this hotel?

Is Lucky Bansko Aparthotel SPA & Relax pet friendly?

What amenities are available at Lucky Bansko Aparthotel SPA & Relax?

Explore similar stays in Bansko

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