Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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About this hotel
Located within a 200-yard radius of the city center, the tourist harbor and the shore of Lake Garda, this friendly 3-star hotel offers comfortable rooms in Desenzano del Garda.
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Located within a 200-yard radius of the city center, the tourist harbor and the shore of Lake Garda, this friendly 3-star hotel offers comfortable rooms in Desenzano del Garda.
Amenities
Pool
Air conditioner
Pets allowed
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Free parking
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Booking.com
Ratings and reviews
8.7 / 10.0
Excellent(1,734 Ratings)
100% verified reviews
10.0 / 10.0
Pleasant stay lovely location good breakfast
Location staff breakfast good
Nothing
9.0 / 10.0
Have recommended to freinds and will be back
Clean, large and comfortable rooms. Great breakfast with lots of choices
Quiet and clean and very comfortable. Will stay again especially in summer as it has a nice pool area. Also close to train station.
1.0 / 10.0
Disgusting, toxic mold. TERRIBLY RUDE and lying staff.
It was near the train. Only good thing I can say about it.
AVOID THIS HOTEL!!! BLACK MOLD and RUDE, LYING STAFF!!!!!
When I arrived around 9 pm, the bathroom was covered in black mold — a toxic health hazard (see photos). I’m highly allergic and could only use it quickly holding my breath, keeping the door shut the entire time. The front desk refused any sort of accomodation, blaming Booking.com, who confirmed the hotel could have refunded or discounted me. The hotel was fully booked so I couldn’t change rooms that night.
I also had a booking for the next night, but staff said that room also had a mold problem and ADVISED ME TO CANCEL — promising a refund which they are NOW REFUSING. I was promised this not once, but twice...by the women I spoke with day of as well as the man who gave me my luggage later that day when I retrieved it. They are now LYING, completely denying they said they would give a refund. Booking.com has contacted them both by email and by phone. The booking.com rep said they were vey rude to them on the phone, said I was lying and then hung up on them.
Adding to the HORRIBLE experience and expense, I had to rebook last-minute elsewhere at over double the cost even though it was THEIR suggestion to cancel the 2nd night.
I paid $230+ for a 13-hour stay in a mold-infested room (side note, TV also did not work), they are refusing a refund for the night THEY CANCELLED and I had to pay extra for a different hotel. The fact they know about the problem and do nothing is appalling.
I've never written a review before but honestly I'm just in shock how they could outright LIE to me. AVOID AT ALL COSTS!!!!
6.0 / 10.0
functional though basic and very few facilities other than a pool. No parasols whatsoever.
room was comfortable enough though a little small. No balcony or view that was expected when booking.
10.0 / 10.0
Very cozy and lovely place where you are welcomed
We really liked this hotel. We didn't dare to expect much, but we were pleasantly surprised. The hotel is in a great location - in a quiet and safe area overlooking the lake, only a 10-minute walk to the most active area of Desenzano. There are many different places to eat nearby. We were able to park our rental car in the hotel courtyard. The hotel room was big enough and decent, with a balcony overlooking the pool and the lake. The hotel breakfast was rich enough and really tasty. The pool area was just the right size and very comfortable. You could order cocktails and snacks from the hotel bar/cafe. Special thanks to the staff - they were so friendly and helpful and always greeted us with a smile.
6.0 / 10.0
Reasonable stay,
Lady at the reception could be more friendly
Ants in the breakfast room
10.0 / 10.0
Amazing breakfast and facility, would stay here again.
We loved the pool, the balcony with a view was amazing, and the breakfast was exceptional. Great location within walking distance from the train and the lake.
9.0 / 10.0
Highly recommended.
Location is great for train and not far from the lake. Room was quiet and comfortable. Pool area great, friendly staff and good breakfast option.
Nothing not to like, our stay was enjoyable.
10.0 / 10.0
Far enough out of the town that you don’t hear the noise
Good breakfast. 15 minute walk into Lake Garda. Fantastic pool! Friendly staff! Nice outdoor area to relax.
On a busy street. Cars and people!
10.0 / 10.0
Great Location
Clean, comfortable and spacious room. The location was great, minutes from the train station and a short walk to all the restaurants, shops and bars. The weather was very warm so the swimming pool was a welcome feature. Staff were all friendly and helpful. A great choice 👍
9.0 / 10.0
Great hotel in a good location
Lovely family run small hotel in a great location, 5 minutes away from the train station and 10 minutes walk into the town. The pool was lovely and plenty of sun bed available throughout the day. Nice European breakfast with something for everyone. Staff super friendly and the little bar area was really nice. Clean hotel and nice rooms.
Didn’t have a iron
10.0 / 10.0
Fantastic
Superb location. Fab breakfast. Excellent staff
Nothing
8.0 / 10.0
Great Potential To Be A Gem Hotel But In Need Of Some Cosmetic Work
The pool. Short distance from the train station. 15 minute walk to the Desenzano Guards waterfront. The immaculate tropical themed grounds and helpful staff. Air conditioning and shower water pressure were great. The pool view from room 111 was gorgeous. Pool was clean but not very deep. Comfortable pool temperature. Deep enough to do laps though. Good expanded continental breakfast which did include eggs, bacon and roasted cherry tomatoes. 24/7 front desk. Good Internet connection
No mini-refrigerator in room. Outdoor railings were chipped with early stage rust. Size-able wall chip (12?inches) in room which plaster and paint could have easily resolved between check-ins but wasn’t. Storage space very limited. No drawers for underwear, tee shirts, shorts etc… Not enough hangers to hang pants. Shower doors were unhinge at check-in. Took several hours on day 1 to fix the issue reportedly because “the plumber had a lot of work” that day. Sheets were moderately thin. Pillows not firm enough for great orthopedic support but were functional. Would have liked to have seen more hot breakfast options. During my 2-night stay there was no variation in the breakfast menu. Thin walls. I could hear the neighbor taking. Outdoor noise however was minimal despite being on a busy street. Limited bar and optional food menu (€€). Only one English speaking channel, the rest were in Italian only
9.0 / 10.0
A very relaxing comfortable stay
fabulous breakfast every morning with a great variety of food on offer. The staff were extremely helpful and friendly. Our room had an excellent view from the balcony and extremely clean and very cool in the hot weather.
The hotel is on a hill which was alright for us but would maybe not suit everyone. especially in the really hot weather.
10.0 / 10.0
Gorgeous hotel near station
Very clean. Incredible breakfast. Great pool
8.0 / 10.0
Perfect place to hangout with family, and enjoy the town of Desenzano Del Guarda
Lovely garden area around the pool, was very inviting and friendly bar service
Fresh fruit options at breakfast would be a nice addition to canned fruit.
8.0 / 10.0
good hotel
good location for the miglia race
10.0 / 10.0
Exceptional
Really loved staying here. The staff were so friendly and the room was a good side with views of the pool. Breakfast had plenty of choice although apart from a soy cappuccino/juice it was limiting for vegan options - would be best to venture to a cafe if you do have dietary requirements. There is a cute cat lounging near reception sometimes and there are complimentary umbrellas when raining. Getting to the main hub of food/activities is a very short walk away, as is the train station. I would happily return here again!
9.0 / 10.0
Lovely 1 night stay in Hotel Benaco
Lovely hotel - friendly professional staff.
N/A - we enjoyed our stay
6.0 / 10.0
Pleasant
Breakfast was lovely, location excellent. Very quiet in the room and lovely pool.
Having done alot of research on rooms, we didn't want a room with a bunk bed for our 2 children, one who is 15. We booked a room with 2 single beds and one double. The pictures on Booking.com clearly show the set up of the room (i.e no bunk beds). However when we arrived we were given a room with a bunk bed and this was very disappointing to us and our daughter. The hotel does have the family room we requested but they were given to other guests. If like us, you booked this hotel because you wanted a family room with single beds not a bunk bed for your kids, i would suggest you make it clear to the hotel via direct communication with them, as you are not guaranteed to get it otherwise.
10.0 / 10.0
Stayed here with grandma & daughter for 10 days. The breakfast is super! A lot to choose between, and a really nice
very good breakfast, friendly and nice staff. Small but good poolarea. Close to trainstation.
10.0 / 10.0
Fantastic
Lovely hotel, so close to the station and the lake. All the staff are wonderful - very helpful, welcoming and smiley.. I asked about the ferry, leaving my bag and dietary requirements. I only stayed 1 night but will go back without hesitation
10.0 / 10.0
Perfect hotel for a stay in Desenzano.
Absolutely love this hotel, location, facilities, staff were all fantastic.
it has the BEST breakfast room you will find in any 3* hotel in Italy. The choice was amazing and was so well laid out. Anything you needed seemed to be catered for. Bravo!
Nothing.
8.0 / 10.0
Very good
Spacious rooms, modern design,good breakfast.
The shower - difficult for a woman to take a shower without wetting the hair.
7.0 / 10.0
pleasant stay in a fantastic location
really easy to day trip from Station to main northern Italian cities (Verona, Venice, Milan etc)
Desenzano is a short walk to restaurants
staff are really friendly and helpful
rooms are clean and large, beds really comfy
the pool is very cold and not the most private, pool was also not as clean as you would like.
breakfast was the same everyday, nice enough but not much variety.
heads up the plugs need a different adapter to normal euro two pin, the local supermarket sells them for 2 euro. (not the hotels fault really)
10.0 / 10.0
Hotel with amazing lake view, super friendly staff and great location (3 min by walk from the train station)
Great location, friendly staff
9.0 / 10.0
Superb
Ideally located for train station and short walk down to Lake and main restaurants.. Supermarket 5 mins walk away. Good breakfast. Good sizes clean family room with comfy beds. Really nice and helpful staff. Would definitely recommend and stay again.
Tea and coffee making facilities would be nice in the rooms.
10.0 / 10.0
Great family run hotel who go above and beyond to make sure your stay is perfect.
Excellent and very helpful owners of family run hotel. The owner went above and beyond to help us. Will definitely recommend. The hotel is really convenient for station and town centre.
FAQs
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel Benaco. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hotel Benaco. Enjoy the water!
Is Hotel Benaco pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hotel Benaco?
We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and parking.
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