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Louis C Jacob, Hamburg, Autograph Collection

Top rated by guests

Property building

Toilet, Bathroom

River view

Restaurant/places to eat

Bedroom

8.7Excellent

(832 Ratings)

"Perfect location and magnificent river view from Terra’s"

Verified guest

Don't miss out! Price and availability may change

8.7 / 10.0

Excellent(832 Ratings)

Hotel in Hamburg

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Located in Hamburg, 4.4 miles from Hamburg-Altona Train Station, Louis C Jacob, Hamburg, Autograph Collection has accommodations with a garden, private parking, a terrace and a restaurant.

Amenities at Louis C Jacob, Hamburg, Autograph Collection

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Hamburg

city location on map

Nearby attractions

Tierpark Hagenbeck

Wildpark Lüneburger Heide

Wildpark Schwarze Berge

Millerntor-Stadion

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.7Excellent

(832 Ratings)

"Perfect location and magnificent river view from Terra’s"

Verified guest

Don't miss out! Price and availability may change

$$$$

8.7 / 10.0

Excellent(832 Ratings)

Hotel in Hamburg

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Hamburg

city location on map

Nearby attractions

Tierpark Hagenbeck

Wildpark Lüneburger Heide

Wildpark Schwarze Berge

Millerntor-Stadion

Available Rooms

About this hotel

Located in Hamburg, 4.4 miles from Hamburg-Altona Train Station, Louis C Jacob, Hamburg, Autograph Collection has accommodations with a garden, private parking, a terrace and a restaurant.

Amenities

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.7 / 10.0

Excellent(832 Ratings)

100% verified reviews

10.0 / 10.0

Magnificent location and views on the river

Perfect location and magnificent river view from Terra’s

Spacious rooms and great restaurant

1.0 / 10.0

Terrible hotel avoid at all costs

Worst hotel I have ever been to. Hotel only caters for certain types of GERMANS (0.5% of global population) and no one else. 1. Checkin - There was no one to carry bags to room plus no lift that goes up to the second floor. - Had to find room ourselves with no guidance or direction 2. Room - Absolutely terrible outdated room more akin to an attic - It was warm during the weekend, and room had a tiny little window with NO air-conditioning or fans - Shower and toilet are tacky and outdated with getting into the shower being a problem and water from shower goes everywhere - No water or message to say where water in the room was 3. Bar and Staff - Sat in the terrace waiting 15 minutes for someone to serve us - Went up to the bar and tried to order drinks only to be told to sit down and to wait for someone to take order - PoS (Point of Sales) machines were broken down and it took a further 20 minutes to pay - Staff had little understanding of english and did NOTHING to address all the issues we faced This is the worst hotel I have ever been to and would strongly advice going for alternative hotels where you'd be respected as a customer

7.0 / 10.0

Super views and ambience.

Breakfast was outstanding.

No AC in the room.

7.0 / 10.0

Pleasant week at the Elbe

Great location Friendly & helpful staff Great restaurant

Over priced Some days too many guest for restaurant & breakfast service to cope

9.0 / 10.0

wonderful relaxing time

Breakfast was fantastic - the eggs benedict was the best I've ever had

terrace wasn't used

9.0 / 10.0

Unique traditional luxus hotel

Great classic hotel with amazing garden and views. Great buffet breakfast and restaurant.

the people at the reception were not at a 5 star hotel level. the shower water would become very cold at times which did not make the shower time very pleasant, that should be fixed and avoided in such a hotel.

10.0 / 10.0

Picturesque Peaceful Stay

Location is lovely, excellent view over the river. Very good Public transport links across river. Underground access provided safe access to wellness area. Staff were very nice and helpful.

The food was very expensive however it was fantastic.

10.0 / 10.0

I love elegant old buildings and pleasant service - you gave me all that. The architecture o

Delightful room and service.

9.0 / 10.0

Superb

The location was beautiful, the breakfast excellent (although not quite up to the same standard as 12 ago).

I had to pay an unexpected surcharge of EUR 80 because the receptionists were not aware that I had reserved two rooms for a total of 4 people altough I could show that Booking had confirmed my reservation as indicated. I therefore expect a refund of the additional payment from the party responsible for the mishap.

10.0 / 10.0

I've stayed in many hotels. Louis C. Jacob was by far the best experience.

Where can I begin, truly one of the best hotel experiences I've had. I love the history of the hotel along with the friendly staff who are willing to go well and beyond to help out and the smile that never leaves their faces truly made an everlasting impression. I will definitely be coming again if I ever visit Hamburg next time.

Nothing, there is nothing I did not like.

9.0 / 10.0

Superb

old world charm, decor, superb service

bed bed too soft

6.0 / 10.0

It was better before

large room

Limited food option, breakfast reduced in quality (e.g. the hazelnut cake or small shrimp sandwiches i loved are gone) With the road splitting the hotel … I felt honestly the hotel was not worth the money (800e for 2 nights !!)

9.0 / 10.0

Amazing location with exceptional service and great comfort!

The stuff is exceedingly professional, the service is to the point. Rooms are marvelous and contain everything you can dream of.

9.0 / 10.0

distinguished one night stay in leafy Hamburg suburbs

personal; low-key; almost rustic location on the riv buy

n/a

9.0 / 10.0

Lovely place to star

Location & hotel staff appreciated

We have had dinner outside and waiter was quite rude 😕

2.0 / 10.0

This hotel does not deserve a 5 star rating and it’s extremely over-priced

the location on the Elbe river. The terrace with view to the river

no air conditioning, dreary looking furniture, needs serious renovation

9.0 / 10.0

Superb

room was too warm without a fan or air circulation that evening.

10.0 / 10.0

Exceptional

nice view, great staff, spacious suite

very far from the city

9.0 / 10.0

Hidden Gem with the most incredible terrace

Great location

works on the road to access hotel

9.0 / 10.0

100% going back.

Amazing staff, lovely food, lovely hotel.

A very small point, my room was very hot and unable to adjust the heating.

10.0 / 10.0

Coming home to Jacobs

Loved the friendly and excellent service loved the view on river Elbe, the comfortable bathtub and the excellent dining loved the family ways. Staying in Jacobs is like staying at home in Hamburg. Thank you!

Breakfast service is extremely poor. Staff needed. Waiting time 5 min to get seated, then 20 min to order Coffee and a small piece of Cheese Recommend taking breakfast outside of Jacobs

6.0 / 10.0

Pleasant

Location nice, quite, romantic.

The hotel has no aircondition. I arrived the Hotel at 14.30, the room was not still ready for check in. Breakfast cost if I remember correctly around 40Euro per pax., really not worth.

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