NH Queretaro

Top rated by guests
Property building
Photo of the whole room, Bedroom, On site
Photo of the whole room, Bedroom, On site
Bathroom
Restaurant/places to eat, Dining area, On site
review stars
8.7Excellent
(840 Ratings)
"very comfortable and great service"
Verified guest
Don't miss out! Price and availability may change
8.7 / 10.0
Excellent(840 Ratings)

Hotel in Santiago de Queretaro

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

NH Queretaro is conveniently located within a 5-minute drive of Queretaro's industrial zone. It features free Wi-Fi, a fitness center and an on-site restaurant.

Amenities at NH Queretaro

Business facilities
Shuttle available

Map of Santiago de Queretaro


Available Rooms

Things to know


Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

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    Ratings and reviews

    8.7 / 10.0
    Excellent(840 Ratings)
    100% verified reviews
    7.0 / 10.0
    Good option for an unexpensive stay
    A/C worked well during the freezing nights we had this weekend
    Location its quite izolated in an industrial suburb The Booking Quotation was Not honored at checkin
    7.0 / 10.0
    Good but can be noisy sometimes.
    Breakfast is improved since prior visit. Coffee machine and mini-fridge appreciated. Restaurant right next door, very convenient.
    Noisy, too close from highway. The bedside lamp includes an alarm clock that no one has been able to reprogram ;-(
    8.0 / 10.0
    Friendly staff/clean
    The location was great, the bus stop was a few minutes away, the restaurant right next door, and the bank right across the street. Many food vendors near the area. Staff was friendly, welcoming, and accommodating. Breakfast was amazing. it's definitely worth that add-on when staying at NH Hotel. There are many options to choose from and fresh made eggs to your liking scrambled, omlettes, fresh fruit, augas frescas, pan dulce, veggies, toast just about anything for a great breakfast.
    The only thing I didn't like was a small issue we had on the first night we arrived. We had gone to bed early as it was a long day of travel that first night, but we had been woken up by a knock on our door around 9pm by the whom I assumed was the manager and security guard because there was a noise complaint from someone that was saying we were being loud and noisy but we had been asleep since 7pm due to a long day of travel. The rest of the night, we were unable to sleep because we could hear noise from the surrounding rooms, and we were just uncomfortable after being awakened by the staff. This was the only part we didn't enjoy.
    8.0 / 10.0
    Good for a night stop over
    location and the Toks next door
    unsecured parking lot
    4.0 / 10.0
    The wall are thin. I heard people talking, music playing and others tried to open adjoining door.
    nothing comes to mind.
    the price I ended up paying was higher than the quoted booking price online. I wasn't happy about that but I was so tired as it was almost midnight and I'd been traveling for 16hours. I wanted to rest.
    4.0 / 10.0
    A dissapointing stay.
    Building is fine. Room No. 212, its aspect is fine. TV superb. Temperature of the shower's water: fine. Cleanliness of the room: fine. Air conditioner worked fine. Breakfast was fine. I enjoyed it. Carmen and Maya took excellent care of us during our breakfast. They should be commended.
    There is a major construction project going on where the hotel is located, making it difficult to get to it, specially if you are driving. I learned too late about this situation. I was tempted to cancel the reservation, but it was too late to do it with out cost. I expected a larger room. It is small for two persons. The shower and restroom, is small and crowded. The extractor fan in the restroom, is annoyingly noisy. At about 10 PM somebody opened the door, but was unable to fully open it because of the safety latch. About 30 minutes later, again, somebody opened the door but was unable to open it fully because of the safety latch. My wife called reception to complain, and was promised it would not happen again. about 15 minutes later we received a phone call, probably from the night manager to apologize for the inconveniences. Next day we spoke with the morning Manager, Ms. Yeraldine. She was already up to date on the previous night's events. I questioned her about the room. It turned out we were given a regular room, and not given the Superior Double or twin room with bathrobes. She informed the rooms are the same size, but the upgraded one comes with a coffee brewer. Ms Yeraldine handled the situation properly and to our satisfaction. This experience should be a red light to the Hotel's Top Management. They should investigate and take action to improve controls to prevent situations like the ones we exprienced.
    9.0 / 10.0
    Good choice in Qro
    Location, restaurant on the side, good price
    No coffee at all on the room nor front desk, will be nice to have it handy at all times
    9.0 / 10.0
    The hotel is very nice, this was our second stay there and unfortunately, this is the first time I realized we could ord
    our room has been upgraded and we were on the fifth floor, which made the traffic noise less of a problem. Construction around the hotel is obtrusive.
    The hotel is not within walking distance of anything interesting or easily accessed. No restaurants or items of interest. Road construction in front of the hotel makes it very difficult for Ubers or taxis to easily access place. Dust and noise are a given.

    FAQs

    Is parking included with this hotel?

    Parking is not specified as an available amenity at NH Queretaro. For more information, we encourage you to contact the property about where to park.

    Is there a pool at this hotel?

    We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

    Is NH Queretaro pet friendly?

    Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

    What amenities are available at NH Queretaro?

    We found 2 amenities for this rental. This includes business facilities, and shuttle available.


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