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NH Queretaro

Top rated by guests

Property building

Photo of the whole room, Bedroom, On site

Photo of the whole room, Bedroom, On site

Bathroom

Restaurant/places to eat, Dining area, On site

8.7Excellent

(904 Ratings)

"very comfortable and great service"

Verified guest

Don't miss out! Price and availability may change

8.7 / 10.0

Excellent(904 Ratings)

Hotel in Santiago de Queretaro

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

NH Queretaro is conveniently located within a 5-minute drive of Queretaro's industrial zone. It features free Wi-Fi, a fitness center and an on-site restaurant.

Amenities at NH Queretaro

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

TV

Wheelchair accessible

Gym or Fitness Center

Family friendly

Free parking

Map of Santiago de Queretaro

city location on map

Nearby attractions

Peña of Bernal

Corregidora Stadium

Museo La Esquina del Juguete popular Mexicano

Queretaro Regional Museum - INAH

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.7Excellent

(904 Ratings)

"very comfortable and great service"

Verified guest

Don't miss out! Price and availability may change

$$$$

8.7 / 10.0

Excellent(904 Ratings)

Hotel in Santiago de Queretaro

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Santiago de Queretaro

city location on map

Nearby attractions

Peña of Bernal

Corregidora Stadium

Museo La Esquina del Juguete popular Mexicano

Queretaro Regional Museum - INAH

Available Rooms

About this hotel

NH Queretaro is conveniently located within a 5-minute drive of Queretaro's industrial zone. It features free Wi-Fi, a fitness center and an on-site restaurant.

Amenities

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

TV

Wheelchair accessible

Gym or Fitness Center

Family friendly

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.7 / 10.0

Excellent(904 Ratings)

100% verified reviews

8.0 / 10.0

Friendly staff/clean

The location was great, the bus stop was a few minutes away, the restaurant right next door, and the bank right across the street. Many food vendors near the area. Staff was friendly, welcoming, and accommodating. Breakfast was amazing. it's definitely worth that add-on when staying at NH Hotel. There are many options to choose from and fresh made eggs to your liking scrambled, omlettes, fresh fruit, augas frescas, pan dulce, veggies, toast just about anything for a great breakfast.

The only thing I didn't like was a small issue we had on the first night we arrived. We had gone to bed early as it was a long day of travel that first night, but we had been woken up by a knock on our door around 9pm by the whom I assumed was the manager and security guard because there was a noise complaint from someone that was saying we were being loud and noisy but we had been asleep since 7pm due to a long day of travel. The rest of the night, we were unable to sleep because we could hear noise from the surrounding rooms, and we were just uncomfortable after being awakened by the staff. This was the only part we didn't enjoy.

8.0 / 10.0

Good for a night stop over

location and the Toks next door

unsecured parking lot

4.0 / 10.0

The wall are thin. I heard people talking, music playing and others tried to open adjoining door.

nothing comes to mind.

the price I ended up paying was higher than the quoted booking price online. I wasn't happy about that but I was so tired as it was almost midnight and I'd been traveling for 16hours. I wanted to rest.

4.0 / 10.0

A dissapointing stay.

Building is fine. Room No. 212, its aspect is fine. TV superb. Temperature of the shower's water: fine. Cleanliness of the room: fine. Air conditioner worked fine. Breakfast was fine. I enjoyed it. Carmen and Maya took excellent care of us during our breakfast. They should be commended.

There is a major construction project going on where the hotel is located, making it difficult to get to it, specially if you are driving. I learned too late about this situation. I was tempted to cancel the reservation, but it was too late to do it with out cost. I expected a larger room. It is small for two persons. The shower and restroom, is small and crowded. The extractor fan in the restroom, is annoyingly noisy. At about 10 PM somebody opened the door, but was unable to fully open it because of the safety latch. About 30 minutes later, again, somebody opened the door but was unable to open it fully because of the safety latch. My wife called reception to complain, and was promised it would not happen again. about 15 minutes later we received a phone call, probably from the night manager to apologize for the inconveniences. Next day we spoke with the morning Manager, Ms. Yeraldine. She was already up to date on the previous night's events. I questioned her about the room. It turned out we were given a regular room, and not given the Superior Double or twin room with bathrobes. She informed the rooms are the same size, but the upgraded one comes with a coffee brewer. Ms Yeraldine handled the situation properly and to our satisfaction. This experience should be a red light to the Hotel's Top Management. They should investigate and take action to improve controls to prevent situations like the ones we exprienced.

9.0 / 10.0

The hotel is very nice, this was our second stay there and unfortunately, this is the first time I realized we could ord

our room has been upgraded and we were on the fifth floor, which made the traffic noise less of a problem. Construction around the hotel is obtrusive.

The hotel is not within walking distance of anything interesting or easily accessed. No restaurants or items of interest. Road construction in front of the hotel makes it very difficult for Ubers or taxis to easily access place. Dust and noise are a given.

9.0 / 10.0

Good choice in Qro

Location, restaurant on the side, good price

No coffee at all on the room nor front desk, will be nice to have it handy at all times

8.0 / 10.0

Okay

Everything ok

I coukd have used an iron

10.0 / 10.0

Exceptional

very comfortable and great service

10.0 / 10.0

Its good

Good

Na

10.0 / 10.0

just amazing try it and you will find out what I’m talking about

i love how friendly and helpful everyone are definitely I great experience I often travel to Querétaro MX and tried different facilities and so far NH was the best place to stay breakfast was my favorite !!!

8.0 / 10.0

Very good

The rooms are good and clean. The staff is very helpfull.

The location in endustrial area and don’t have supermarket or restaurant arount the hotel.

7.0 / 10.0

below par for an NH hotel

brand name

small room. lots of little things that were not well maintained

6.0 / 10.0

elevators not working burst pipes a mess

staff

needs a lot of updates and work to be Done

2.0 / 10.0

DEFINITELY NOT A 4STAR HOTEL, NO WATER TO BATH, VERY BAD EXPERIENCE

The only thing good about the hotel was the staff

There was almost no water, we couldnt even get a proper bath. The light form the bathroom didnt work The bath extractor didnt work either and it makes a horrible noise. The room was not comfy. The bed was not comfortable The room’s wall was dirty. Really bad experience, not a 4star hotel.

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