Courtyard by Marriott Queretaro





7.6Good
(318 Ratings)
"We enjoyed our stay here, the service was great and the room was clean."
Verified guestDon't miss out! Price and availability may change
5-Star Hotel
High-end valueWell priced for this area
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Includes essentialsFree WiFi/internet, Air conditioning, Bar and more
Offering a restaurant and a fitness center, Courtyard by Marriott Queretaro is located next to the main Querétaro-San Luis Potosi motorway in north Querétaro city. Free WiFi and free parking are available.
Business facilities
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7.6Good
(318 Ratings)
"We enjoyed our stay here, the service was great and the room was clean."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
7.0 / 10.0
The view of the city.
The bellmen was so nice and very help full
The way the frint desk person receive us ,non courtesy.
Trash can with no liners
10.0 / 10.0
We enjoyed our stay here, the service was great and the room was clean.
5.0 / 10.0
The room was a standard room.. nothing specfic was great. It was normal, clean room.
The bathroom did not have basic amenities - like - there was no shower cap, no dental kit, no other small kits like cotton, ear bud, etc... it did no had the foot mat, other than the towels.
Only thing the bathroom had was towels, tissue paper, toilet soap and bathing liquids.
Very basic, not matching Marriot's standards.
The bathroom door was not closing properly too, without being able to be locked from inside.
10.0 / 10.0
I enjoyed the rooms & the staff & the food.
Too much construction going on outside but you can’t help it
8.0 / 10.0
it’s clean and good
the location is too far from us, I understand that you need to be in the industrial zone of QUERETARO, this is your target. but for a family trip is not a very good location, because had a massive construction all the Avenue
1.0 / 10.0
filth all over. nothing is not look clean
locatio
10.0 / 10.0
Service
Room service served in paper boxes. Did not like! Traffic because of construction
9.0 / 10.0
Very clean and comfortable for the price
A bit tricky to get in and out due to repairs right in the avenue where the hotel is located
7.0 / 10.0
it’s fine for a night stay
towels, pillows, bathroom
9.0 / 10.0
i liked everything but we asked for a taxi and then sent someone without experience so pretty much we had to guide him to the airport using maps
2.0 / 10.0
The food and restaurant staff were exceptional...
I requested early check-in on Saturday and was willing to pay prior to 3 pm... waited until 4:30pm. The room had towels for one person! Was given a handicap room as it was the only available "cleaned" at 4:30 pm! Extra towels arrived 9 pm and delivered by the maintenance guy as he said they had a shortage of housekeeping people! Sunday, I had to request a hairdryer... it took them over a hour and 3 calls to bring up again someone from dining brought to room! Sunday night I had to call for towels as none were left! I requested sheets and towels to be changed on Monday... well I left at 11am and returned at 9 pm to find the room had not been cleaned or attended too! I spoke to the front desk, they apologized, but their solution was to move us to another room with 2 double beds... that was not acceptable! They never offered to send someone up to change sheets and make up our room! Terrible service. I asked to speak with the manager on Tuesday at check out... he was too busy to speak with me!
The single worst stay at a Marriott property ever!
9.0 / 10.0
no ma han mandado mi factura
4.0 / 10.0
Very friendly staff and quite accommodating. Food from the restaurant was good.
The whole property unfortunately needs a major renovation. Everything is quite old. The refrigerator in two rooms that we checked wasn’t working (we had yoghurts that went off because it was so hot in there). The ventilation air conditioner was quite old and the room remained quite warm our entire stay.
9.0 / 10.0
Clenaliness and location
Breakfast price and one hand towel seems to be stained with blood
9.0 / 10.0
room, bed and restaurant fine
8.0 / 10.0
I was not inform about breakfast
Not applicable
9.0 / 10.0
Everything was fine!
The parking place is very narrow
7.0 / 10.0
Prices does not include taxes.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Courtyard by Marriott Queretaro. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Courtyard by Marriott Queretaro pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Courtyard by Marriott Queretaro?
We found 1 amenities for this rental. This includes , and business facilities.
