Gran Hotel de Querétaro
Top rated by guests





8.7Excellent
(345 Ratings)
"Everything was more than excellent. The staff very nice. Many places around to visit, eat, walk, have fun."
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5-Star Hotel
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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Attractively located in the Historic Monuments Zone district of Querétaro, Gran Hotel de Querétaro is located 4 miles from Queretaro Congress Center, a few steps from San Francisco Temple and 1.2 miles from Josefa Ortiz de Dominguez Auditorium.
Business facilities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
Wheelchair accessible
WiFi/Internet
Laundry services
Family friendly
Ironing facilities
Safe
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.7Excellent
(345 Ratings)
"Everything was more than excellent. The staff very nice. Many places around to visit, eat, walk, have fun."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
7.0 / 10.0
Location is perfect for exploring the historic center
It’s a little dated - worn carpets, broken or missing tiles.
8.0 / 10.0
the Location was prime , the balcony to people watch , very clean
the carpet in the rooms were a little run down
9.0 / 10.0
The location can’t be beat. It is in the heart of the historic district. The building itself is a beautifully remodeled convent. The individual rooms finished surfaces are nicely done. The carpeting is bad- worn. At night exterior rooms can be noisy. Avoid rooms above the bar/ restaurant area.
The rooms are spacious, but the carpets are - I hate to say-disgusting- tattered and dirty. The room flooring needs to be replaced. The bathrooms need to be redone as well. The fixtures are aged and worn.
10.0 / 10.0
Everything was more than excellent. The staff very nice. Many places around to visit, eat, walk, have fun.
10.0 / 10.0
Location and delicious food
Everything were incredible
10.0 / 10.0
Location is great and we felt safe since it is a crowded area with a lot of tourists. The staff were nice and had a great service attitude. The place is super clean, and we had a view of the streets, which was nice. The building is very beautiful and big.
10.0 / 10.0
Location was great. Excellent service.
The place was perfect, I don’t have anything negative to say.
9.0 / 10.0
The location, friendly staff, cleanliness.
The early music from the restaurant below.
Starts as early as 6 am and ends at 12 pm
6.0 / 10.0
Location, location, location. Restaurant was good as well.
The interior rooms on the inside is open to the VIP restaurant down below, and of course they play their music fairly loud during business hours, but the first two days 6:55 in the morning. The workers who are preparing to open. We play at the music extremely loud that’s waking me up immediately. Then they moved this to an outside suite with balconies, which was nice because it had views and fresh air, but the street noise was incredible. So I don’t know which was worse. I did buy some earplugs, and I slept very good last night.
10.0 / 10.0
A five star hotel after all these years. Staff was attentive to all our needs. Paulina was awesome.
Even special requests were met. No complaints whatsoever.
All was great.
8.0 / 10.0
Location
No outside view
9.0 / 10.0
Great location in the center of historic city. The staff was friendly and helpful. There's a great restaurant on ground floor. It's not part of the hotel, but convenient.contienen. Rooms have air-conditioning.
The breakfast that the hotel provides, at a cost, is not available on weekends. If you're a foodie, you won't like the breakfast.
The plumbing made a crazy banging sound , and housekeeping never gave us enough towels.
10.0 / 10.0
Beautiful Old Building, Well
Maintained, Suites spacious and Nice.
5.0 / 10.0
Location
Dated decor...stained rugs....budget level room items..,.stuff not working
9.0 / 10.0
Did not eat breakfast at the property
Carpet floors, thin towels
6.0 / 10.0
The room was large and comfortable and the location of the hotel was perfect, right in the center of the City and close to good restaurants.
The room was dark, the only window we had was overseeing a restaurant.
I had to work and needed to use the Wi-Fi, the Wi-Fi connection was not reliable and many times I had to use the restaurant's adjacent to the hotel.
The hotel offers valet parking, which they place your car in a public parking lot. However if you arrive in the evening there is no valet parking available, you need to request a card to enter and exit from the parking lot (much more convenient).
One more advice, if you can avoid it, do not have them do your laundry, they charge twice as much as any other hotel I stayed, for the same load amount.
10.0 / 10.0
Right in the centre and can walk to all parts
8.0 / 10.0
Very nice relaxing atmosphere.
I wish there were more towels in the room. For two of us, there were just two bath towels and one face towel.
9.0 / 10.0
Excellent location, charming old “grand” hotel from yesteryear, super delightful staff. Lovely park side restaurant/bar for a beer and people watching.
Water pressure in shower not great, a little threadbare here and there. Very central location so a bit noisy.
5.0 / 10.0
Nice hotel, but right in front of the Church.
Bells were ringing every half an hour.
We couldn't sleep!
8.0 / 10.0
Convenient location, wonderful staff.
One day they didn’t have a person for valet parking, and we didn’t get a warning.
Some pillows were visibly not clean.
Rooms don’t have a mini fridge.
10.0 / 10.0
The location of this hotel to city center activities is ideal. The town is walkable and being in middle proximity to everything is a huge convenience factor since driving the roads is less ideal.
Gym access would be nice, but not a requirement.
9.0 / 10.0
Staff was very friendly, helpful, professional. The place was clean and ideally located near major historical monuments and plazas.
10.0 / 10.0
Ideal central location
9.0 / 10.0
everything
nothing
10.0 / 10.0
availability of room size for family
10.0 / 10.0
The location,friendly staff and the colonial arquitectura of the building and the surrounding areas
N/A
10.0 / 10.0
amazing location and beautiful architecture,spacious room with a wonderful view to the main plaza.
the mattresses are not comfortable at all and we found a roach in the shower.
7.0 / 10.0
The room was nice and that was about it.
nice room but noisy with the music outside, toilet handle was partially broken, no luggage rack we had to use an ottoman, breakfast was not very appealing and extra charge if you wanted it. Location was good for walking around. Would most likely stay somewhere else next time.
9.0 / 10.0
First they had a driverat airport- very nice for late arrival. They also arranged low cost Uber to San Miguel when we left. Room had very high ceiling and overlooked a park.
Room fine and fun restauraant downstairs.
9.0 / 10.0
The location, room, staff, and restaurant were excellent. No noise issues. The hotel and room were very clean. I would definitely stay here again.
Small problem with the air conditioner in my room. It actually functioned well but was occasionally noisy during its cycle.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Gran Hotel de Querétaro. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Gran Hotel de Querétaro pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Gran Hotel de Querétaro?
We found 21 amenities for this rental. This includes business facilities, airport transportation available, shuttle available, concierge services, and free wifi/internet.
