Hotel Criol

Top rated by guests

9.2Outstanding

(920 Ratings)

"Location , service"

Verified guest

Don't miss out! Price and availability may change

9.2 / 10.0

Outstanding(920 Ratings)

Hotel in Santiago de Queretaro

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Located in the center of Querétaro, 1312 feet from the main plaza (Plaza de Armas) close to 5 de mayo avenue, Hotel Criol features a year-round outdoor pool and terrace. Each room at this hotel is air conditioned and comes with a flat-screen TV.

Amenities at Hotel Criol

Business facilities

Airport transportation available

Shuttle available

Concierge services

Free WiFi/internet

Free Parking

Air conditioning

Pool

Non-smoking

Heating

Wheelchair accessible

Balcony/Terrace

WiFi/Internet

Garden

Laundry services

Family friendly

Ironing facilities

Smoking allowed

Safe

Housekeeping available

Fire alarm

Fire extinguisher

Cleaning products

Map of Santiago de Queretaro

Nearby attractions

Museo La Esquina del Juguete popular Mexicano

31.7 mi

Queretaro Regional Museum - INAH

0.2 mi

Available Rooms

$$$$

Top rated by guests

9.2Outstanding

(920 Ratings)

"Location , service"

Verified guest

Don't miss out! Price and availability may change

$$$$

9.2 / 10.0

Outstanding(920 Ratings)

Hotel in Santiago de Queretaro

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Santiago de Queretaro

Nearby attractions

Museo La Esquina del Juguete popular Mexicano

31.7 mi

Queretaro Regional Museum - INAH

0.2 mi

Available Rooms

About this hotel

Amenities

Business facilities

Airport transportation available

Shuttle available

Concierge services

Free WiFi/internet

Free Parking

Air conditioning

Pool

Non-smoking

Heating

Wheelchair accessible

Balcony/Terrace

WiFi/Internet

Garden

Laundry services

Family friendly

Ironing facilities

Smoking allowed

Safe

Housekeeping available

Fire alarm

Fire extinguisher

Cleaning products

Ratings and reviews

9.2 / 10.0

Outstanding(920 Ratings)

100% verified reviews

7.0 / 10.0

Could be amazing with noise cancelling strategies

Location and breakfast

There is terrible noice throughout the night.

9.0 / 10.0

Beautiful, bright and trendy hotel within walking distance to major attractions.

The staff here were so friendly and welcoming. The design of the hotel is very cool - bright and modern. We were able to walk everywhere and visited several cafés and restaurants in the area. We felt it was great value for the price and we would definitely stay there again.

10.0 / 10.0

Nothing like vacation in Mexico, price and service great.

Location , service

Everything is good as expected

10.0 / 10.0

Excellent

Beautiful hotel. Everyone was very nice!

8.0 / 10.0

Lovely stay in a great location

Beautiful hotel with mix of modern styles. Quiet room had a calming aesthetic. Location was great on a quiet street close to lots of restaurants, shops and bisunesses. They assisted with arranging an airport taxi as well as transportation to another location. I would stay here again.

Would have like a more comprehensive overview of options available at the hotel when I checked in.

10.0 / 10.0

Excellent definitely will comeback

Perfect place. Friendly staff very attentive and the room was perfect.

Nothing. Everything was perfect

10.0 / 10.0

Perfect last minute Centro stay

Location is perfect for a Centro stay, the rooms were clean, and a large king-sized bed was within a cozy unit with a separate shower and toilet. The room felt new within a well-maintained older complex that gave the right mix of comfort and history.

Nothing I could pick at

10.0 / 10.0

Great!

I stayed there one night but everything was great. When I return I will definitely book my stay there.

9.0 / 10.0

Queretaro Wedding

The staff was wonderful. Very thoughtful and considerate.

The room was a little bit small with little or no closet space. Was not able to put luggage away or all the clothes.

9.0 / 10.0

Beautiful hotel with a fantastic staff

Everything

Nothing

9.0 / 10.0

We really enjoyed our visit and recommend Hotel Criol to visitors of Queretaro.

The hotel was in an excellent location within walking distance of all of the main attractions of the city. The staff were super friendly, and the jacuzzi in the room was a nice touch. We enjoyed the pool and the on-site library. The shower had great water pressure and plenty of hot water.

The pillows were a bit lumpy and the bed a bit firm, but other than that it was a comfortable stay.

10.0 / 10.0

Beautiful artistic Asian feeling hotel.

Such great design, modern yet quaint. Had a Japanese feel. So clean and quiet. The three level library was gorgeous and peaceful. Service was great. Staff very kind. The patio and common areas cozy even in the rain. Shower and bathrooms very modern. Beds comfortable, crisp sheets, lots of pillows and very clean. Coming back soon since I'm a town away!

Nothing. Loved it all!

9.0 / 10.0

very good!

great location, excellent decoration, quiet & comfortable

10.0 / 10.0

Beautiful, recently renovated boutique hotel. Everything was clean, comfortable and exceeded expectations. Special thank

Very aesthetic interior design, perfect location, friendly and attentive staff, amazing amenities.

No windows in the room except for shower ventilation, we couldn’t turn of a light (but it didn’t bothered during the night).

10.0 / 10.0

Absolutely amazing would definitely stay here again.

The entire staff was very helpful and accommodating from the beginning of our stay. I am a quadriplegic, and traveling is not easy, but this hotel was wheelchair accessible and easy for me to get around. In front of the hotel, there are two steps with the push of a button, the first step goes down to the ground level, so that I could get on the platform and be elevated to the second step. I was also upgraded to a bigger room so that I could have more space to move around. The breakfast area is beautiful and the food was delicious. The location of the hotel is perfect because you are within walking distance of everything.

The only thing I would like is to have access to the pool area. There are multiple steps and no ramp to reach the pool, so I was not able to go up to the pool.

9.0 / 10.0

Nice place to pass a couple of days

Location is great and the staff is exceptional

The bed and pillows could have been more welcoming and specially for tall people

7.0 / 10.0

If you love architecture, it’s worth seeing for a night or two, but if you need to be comfortable and have some room and

The rooms are very small. It’s like a small box. The restaurant only serves breakfast and there is absolutely no alcohol served. The architecture is lovely. The facilities are lovely. The place is very clean and the staff are very helpful.

10.0 / 10.0

Excellent value, nice property, friendly/helpful staff!

Rooms were nice/clean, staff was VERY friendly and helpful. Property overall was tastefully decorated, great value.

10.0 / 10.0

Would definitely return in the future!

Location is awesome. Nice facility and excellent service!

We would prefer a room with a window we can open.

9.0 / 10.0

Superb

The location is perfect, very central and easily walkable. The hotel design is upscale and modern, the library and pool area are great, our room had a patio and jacuzzi which was a highlight.

Wish we had better instructions on how to use/heat our patio jacuzzi. Not ADA friendly as there is no elevator to get to top floor rooms.

10.0 / 10.0

Exceptional

The decor and design are aesthetically very beautiful, very unique yet very comfortable.

nothing

9.0 / 10.0

Superb

nice garden and trees

jacuzzi didnt work at our suit room

10.0 / 10.0

Great service, great location, great facilities.

The little library is just stunningly beautiful. the location is great!

I think they could provide better toiletries. The quality of the shampoo and conditioner was just not that good.

9.0 / 10.0

Perfect location for our quick trip to Queretaro. Close to historic center, restaurants, shops

Breakfast was excellent.

Unfortunately pool was in maintenance during our stay.

9.0 / 10.0

Beautiful place, comfortable, great breakfast

Room and breakfast

the checkout process was a little slow

6.0 / 10.0

Beautiful small hotel with bare bones amenities

I liked the architecture, decor, cleanliness, ease of check in, quiet location that is central to the historic city center, and good air conditioning.

No coffee maker or coffee in the room. No closet or suitcase stand in the room, no ice maker in the hotel accessible to guests, no mini fridge in room, restaurant open only limited hours, no extra pool towels by the pool, bees on the floor under the jacaranda tree.

5.0 / 10.0

The hotel had modern architecture, however, the rooms are bathrooms are very small.

The room had a large patio.

The room was very small and the bathroom was even smaller. No closet, but had a few shelves. While the the patio was large, the drapes needed to be closed for the afternoon and the patio was too hot to use, since it was directly exposed to the sun and had no shade.

8.0 / 10.0

Small but really nice

I did not have breakfast as I left before it was available. The hotel is small but nice and in a great location, however the room was tiny but had everything one would need and a very comfortable bed, the pool is much smaller than the photo shows in the add.

9.0 / 10.0

good but could be better for the price

pretty

expensive

10.0 / 10.0

unforgettable

beautifull

that we got only one key per room

9.0 / 10.0

Excellent location for a short term stay

The room, the comfort of the bed and the atmosphere of the hotel

the curtain in front of the door as otherwise people look into the room, not great. The shower has a door, weird set-up.

9.0 / 10.0

Superb

Very friendly and welcoming staff. The onsite restaurant is great too - really nice breakfasts. Location is perfect - very short walk into the centre. Whole hotel is very clean - didn't get chance to go into the pool but it looked inviting.

7.0 / 10.0

Good

The staff was really nice and helpful at all times. Whenever you needed something they would be there. They were very friendly as well!

Couldn't use the pool at all. There were construction workers working everywhere and next to the pool so it was not nice to swim there. The beautiful library had books laid out all over the ground as well.

7.0 / 10.0

A nice stay in a nice room. Would’ve been nice to know the pool wasn’t in service

Location, room and staff interactions were good

Breakfast was good but the service was slow and the staff seemed inexperienced in food service

8.0 / 10.0

Very good

Location. Private rooftop patio included in my room

Breakfast was not good - eg bland eggs, toast instead of Mexican breads, etc

4.0 / 10.0

Noisy - I wouldn’t stay here again

The hotel looks great. It has modern well designed rooms around a central patio with a small swimming pool at the back under a large tree for shade. It looks great.

The problem I had with this hotel was the noise. there were two main points to this and why I would not stay in this hotel again. Firstly - Temporary issue - The hotel was having construction work completed at the time I was sold my room. Before and during check in, not once was this mentioned to me. They happily took my money knowing that the hotel was not up to standard. redecoration of rooms and common areas was under way with noise during the day. the room or the common areas could not be relaxed in with the construction noise. I complained to management who tried to play down the construction saying it was maintenance. Yet the noise of drilling / hammering was clearly heard during our discussion and the manager admitted it was unacceptable. The manager kindly offered me to stay in another hotel in town, which I accepted. This could have been avoided by informing me upon check in, rather than being dishonest. Secondly - permanent issue - Most rooms face the central courtyard. Every conversation, laugh, luggage wheeled, laundry cart pushed- everything echos around the courtyard and is clearly heard in the room. this is bad design. It looks great, but it sounds terrible. at 7am when the staff start for the day talking and setting up tables and chairs for breakfast, this noise makes sleeping in late not an option. For this reason I would never stay here again. I can forgive the construction work, but the lack of sound proofing for each room is unacceptable.

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Hotel Criol. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hotel Criol. Enjoy the water!

Is Hotel Criol pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel Criol?

We found 23 amenities for this rental. This includes business facilities, airport transportation available, shuttle available, concierge services, and free wifi/internet.

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11 guests · 5 bedrooms · 6 baths

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Hotel Criol

Hotel in Santiago de Queretaro

Reasons to book

About this hotel

Amenities at Hotel Criol

Map of Santiago de Queretaro

Nearby attractions

Available Rooms

Hotel in Santiago de Queretaro

Reasons to book

Map of Santiago de Queretaro

Nearby attractions

Available Rooms

About this hotel

Amenities

Ratings and reviews

FAQs

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel Criol pet friendly?

What amenities are available at Hotel Criol?

Explore similar stays in Santiago de Queretaro

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