La Casa de la Marquesa
Top rated by guests





8.4Excellent
(114 Ratings)
"Locations is great ! Very comfortable bed. The food is really good. Most of the people working there are very nice. Ricardo plays the piano beautifully."
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5-Star Hotel
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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This historical jewel is now a lavish hotel with spacious, suite-style accommodations boasting antiques from all over the world in the beautiful city of Queretaro, Mexico.
Business facilities
Shuttle available
Free WiFi/internet
Free Parking
Non-smoking
Heating
WiFi/Internet
Laundry services
Family friendly
Ironing facilities
Safe
Housekeeping available
Cleaning products
$$$$
Top rated by guests
8.4Excellent
(114 Ratings)
"Locations is great ! Very comfortable bed. The food is really good. Most of the people working there are very nice. Ricardo plays the piano beautifully."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
2.0 / 10.0
Hotel was beautiful but extremely disfunctional. Good location
There was absolutely no working WIFI in our room and barely any at the entire hotel for our entire 4 day stay.
Our TV only worked intermittently. The GFI outlet in the bathroom was broken which is a safety hazard, so the hair dryer didn't work. The bath/shower was a safety nightmare. No elevator. Breakfast was not included, even though Booking.com said it would be.
4.0 / 10.0
Location is convenient to many nice restaurants and plazas.
As many reviewers have said, the hotel itself is charming, but the staff are terrible. No welcoming attitude or hospitality.
8.0 / 10.0
Beautiful accommodation with history
Badly managed - maintenance required
Lack of finer details eg. Drinking water in the rooms
No manager apparent & staff nice but uninformed
6.0 / 10.0
The restaurant service was very bad, coffee was cold , it took about 2 hrs to get out breakfast putting us behind schedule,
10.0 / 10.0
Locations is great ! Very comfortable bed. The food is really good. Most of the people working there are very nice. Ricardo plays the piano beautifully.
Nothing
8.0 / 10.0
The fact that it's a historical site and that its centrally located.
We rented the Marquesa's room. We were swarmed by mosquitoes all night long despite having all three terrace doors shuttered. My wife woke up with bites all over her arms and our 5 month old baby was bitten all over her neck and face. I had a few myself. We covered up with the blankets as best we could. We also turned up the air conditioner to reduce the mosquito activity. This prevented things from being worse than they were. We survived, but it certainly wasn't expected and kept us from enjoying our stay as much as we might have otherwise.
9.0 / 10.0
The hotel is gorgeous. It's actually a spot where tourists take photos from outside. Very nice, helpful staff. Comfortable beds, big bathroom. Location is right in the middle of the city
There are a couple of issues preventing me from giving a perfect score: no air conditioning, there's a fan in the room but when temperatures outside reach 90 degrees it's not enough.
Only one power outlet on each side of the bed. You can either connect the lamp or your phone. In these times it's inconvenient.
5.0 / 10.0
It’s too old
10.0 / 10.0
We enjoyed the stay as always!
9.0 / 10.0
The coffee and juice were good, also the ambiance.
The service in the restaurant was slow. The food arrived late and only lukewarm. Only one waiter was doing his best.
10.0 / 10.0
This is a beautiful colonial style hotel, nicely decorated with careful detail. Our room was very spacious, so was the bathroom. The breakfast, included with our stay, was delicious. The added bonus was a pianist who serenaded everyone while having breakfast. I recommend this place.
I didn’t find anything wrong with this hotel.
10.0 / 10.0
the architecture of this historic home.
90s disco music during breakfast did not match the setting.
1.0 / 10.0
The room we paid for was not available for us. we received no satisfaction until the GM got involved. the room we received was an up charge and the bed was so uncomfortable we left after one night I stead of our scheduled 3 days. The staff was helpful and tried to accommodate us but in the end nothing received was close to what we expected and paid for
The property was physically beautiful, everything else fell well short of expectations
10.0 / 10.0
This hotel was a total delight. The property is historical and beautiful. The staff are incredible. They went above and beyond - picking us up from and taking us back to the airport, arranging for my husband's pants to be pressed the day we were attending a wedding. The breakfast is very good, with pastries, fresh fruit and eggs of your choice, all included with your room. The location is in the heart of the historic district and easy to walk everywhere. We will definitely go back. And while not the most important element, our shower had the best water pressure that we have ever had in a hotel!
I can't think of a thing.
9.0 / 10.0
beautiful historic property. helpful staff
10.0 / 10.0
The atmosphere of the hotel is like being in the 19th century! impressed with the old lock on the door.
10.0 / 10.0
excellent customer service, very good location, history all around, enjoyed it
we are coming back
nothing to write
10.0 / 10.0
This was a one-of-a-kind experience to stay in a fully restored colonial mansion. Beautiful arabesque details, medieval tapestries, elegant old-world detailing and charm--this let me live a dreamy fairytale fantasy without sacrificing modern comfort. The location was in the middle of the historic center, so accessing the museums, historic tours, and colonial boulevards was a short walk away.
Truly no flaws.
8.0 / 10.0
This is an incredibly beautiful hotel located in a great place for exploring the city by foot. It is very private and feels very safe as they have a large staff on hand at all times.
For this type of hotel, certain amenities could be improved. Unlike the other hotels we stayed at in Mexico, there was not daily water provided for drinking. Our final day we received water. The lighting in the room needs to be improved, several bulbs were out or missing. The bath linens were inconsistent... some days no hand towels. Some days no bath mats. Breakfast was cold and uninteresting enough that we actually ate out our final day. This stuff isn't a big deal for me as a traveler, but clearly this was a very high-end hotel and they should be doing a better job.
6.0 / 10.0
no hot water
10.0 / 10.0
excellent service and location
9.0 / 10.0
It felt like stepping into a time-warp / felt like I was in the 1800’s. Very cool. Spent one night there - that was just about enough though. It was elegant.
Its dark and the beds were hard. I expected it to be an old hotel - but it was well done.
10.0 / 10.0
The history and arquitecture.
Nothing.
10.0 / 10.0
Had the opportunity to stay in two different rooms within our stay due to our itinerary in Mex. Can’t say enough about this place!! The rooms are incredibly beautiful. Staff is wonderful. Will go back for sure
8.0 / 10.0
Nice age bulging well take care
No air conditioner even a fan
8.0 / 10.0
historical character and decorations
hotel’s entrance door being always locked, which is great for security, but we had to mostly knock multiple times and wait a while until the manager walks over to let us in
6.0 / 10.0
La ubicación, la construcción y la historia de la casa
Mencionan que cuentan con estacionamiento, pero está a 3 cuadras del lugar y no hay personal para bajar aunque sea las maletas… así que tomen en cuenta en que van a regresar cargando su equipaje
10.0 / 10.0
Es una casa preciosa y súper ubicada
Es un poco caro
8.0 / 10.0
Obviamente el edificio es bellísima y muy tranquilo a pesar de estar en pleno Centro
Que ofrecen estacionamiento gratuito y no había lugar, tuvimos que pagarlo extra, la chica de recepción no estaba informada de calles aledañas y no solucionó el tema del estacionamiento. El baño muy incomodo
10.0 / 10.0
Das schönste Hotel auf unserer Mexikoreise.
5.0 / 10.0
La decoración
No tiene elevador, si llevas maletas las tienes q subir por todas las escaleras q son demasiadas, tampoco tienen personal. Yo llegué a las 11 pm y no había nadie para apoyarme
10.0 / 10.0
El edificio es muy bonito
Faltaba teléfono el la habitación para comunicarse con recepción y no había cobertores extras en la habitación.
8.0 / 10.0
Hôtel d’un charme fou en plein centre historique. Mais la salle de bains mériterait une remise en état !
Sanitaire vieillissant.w
7.0 / 10.0
Amabilidad personas admin
Amabilidad personal restaurante
No hay tel para admon. no está vinculado el restaurante. Nos ponían una toalla en baño. Se solicitó otra
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at La Casa de la Marquesa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is La Casa de la Marquesa pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at La Casa de la Marquesa?
We found 13 amenities for this rental. This includes business facilities, shuttle available, free wifi/internet, free parking, and non-smoking.
