The Berkeley Square Hotel Bristol

Breakfast times were not very clear.Staff were excellent and very helpful Room size was much smaller than expected.

Olivia on reception was very helpful and friendly prior to our stay and during check-in. The comfort rooms are lovely, small but perfectly decorated and perfect for a night. It was a little warm in this heat wave, but fans were provided.

The room was beautifully decorated and very comfortable. I was right at the top and had a great view over the roof tops. Staff on the desk were all lovely. (I was contacted by telephone in advance to warn me about a function in the bar which was very considerate). "Sip me" sherry was a lovely touch!

I did notice that the windows didn't close properly, which was fine for me in the hot weather, but could be more of a problem in winter. Everything else was great.

Location was brilliant; centrally located in a lovely Georgian square, just behind the Wills Memorial University building. An easy walk down the hill to the Cathedral and harbour, or a longer walk up the hill to Clifton. The Bathroom was quite good; small but modern, clean and functional. Towels were white and fluffy, and the bed, whilst only a double was clean and comfortable. The addition of a large floor fan was a nice (but essential) touch. Secure underground parking available a short distance away - but at extra cost, and not pre-bookable.

Our room on the 2/F was tiny, and the decor mis-matched and dated/old. The breakfast room was similarly in need of updating. Anything other than filter coffee - such as a flat white or a latte was an additional charge, which seemed petty. The quality of the breakfast was poor - a limited selection which appeared to consist of cheap ingredients looked unappetising. We opted to have breakfast at a local coffee shop on our second morning. Didn't try the restaurant as there was a private function.