Pullman Basel Europe
Top rated by guests





8.6Excellent
(2,099 Ratings)
"All good !"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
The Pullman Basel Europe, the first Pullman hotel in Switzerland, is located only 1640 feet from the heart of the city and 656 feet from the Messe Basel Congress and Exhibition Center.
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Garden
Laundry services
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Ironing facilities
Safe
Accessible by lift
Key card access
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.6Excellent
(2,099 Ratings)
"All good !"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
Location and helpful staff
10.0 / 10.0
All good !
10.0 / 10.0
The location was great, easy access to trams, buses and within walking distance to many locations.
10.0 / 10.0
Fraser and Elvina at the front desk were amazing!. Very friendly and incredibly helpful. We are from the US and wanted to go to Luzerne and were a bit uncomfortable taking the train ourselves. Fraser walked me through the process, helped us buy tickets and provided printed material. A very pleasant and professional man with a a great attitude. Elvina was also very pleasant and helpful and had offered to do the same. I talked to her multiple times, she was also very helpful and made me feel like she had all the time in the world for me. Both were exceptionally well groomed!
Nothing everything was perfect
9.0 / 10.0
Nice hotel and nice staff.
Nothing
10.0 / 10.0
Very clean, large top equipped room in walking distance to all sightings.
Modern, up to date, comfortable room
8.0 / 10.0
Nice commercial hotel. Nice staff and good breakfast. Our roon was in the building behind the main block which was very quite but a bit of a stroll with luggage
5.0 / 10.0
Very clean and spacious room. The staff is friendly and the location is very central.
We were unable to sleep at night due to the constant passing of trams. The noise was unbearable, and the rooms facing Clarastrasse are severely affected by both the noise and the vibration from the road.
In the shower, the water temperature changes abruptly from extremely hot to cold and back again without any adjustment, making it a very unpleasant and unsafe experience.
Additionally, it is possible to hear the occupants in the room above using the bathroom, as a loud metal-clanging noise is transmitted through the ceiling and walls.
3.0 / 10.0
Ok location.
Front office staff handled my complaint well.
No air conditioning in bedroom. Hotel had heating on but the aircon in the room could not cool the room down. Window was open but tram noise never ended. Zero sleep as a result!
1.0 / 10.0
Location and underground carpark
Restaurant kitchen closed on Sunday, staff handled situation poorly, aircon in room doesn’t work, overcomplicated light switches, rooms within 1 booking were mixed up. LOTS wrong this time…won’t be back
9.0 / 10.0
Position perfect for city visit
Nothing that’s worth commenting on
9.0 / 10.0
Centrality and comfort as well as friendliness of the staff
Nothing was problematic
9.0 / 10.0
The staff at reception, restaurant are all excellent. very professional and friendly.
10.0 / 10.0
Great hotel and the restaurant servers delicious food.
6.0 / 10.0
Great hotel, perfect location, good facilities
It was incredibly hot in the hotel. They have an innovative cooling and heating system that is environmentally friendly. It worked great during our previous stay, but this time, even with the cooling fully on we hardly slept because of the heat. Such a pity as the rest was great
7.0 / 10.0
Room were quiet small but comfortable anyways.
The window roller were going up on its own sometimes.
9.0 / 10.0
Great location, big and comfortable room & beds, friendly and helpful staff, good selection at breakfast, clean, simple and modern style, amazing pillows. When in Basel in the future, this hotel will certainly be our choice to stay at.
This my little oversights here and there; nothing worth mentioning.
10.0 / 10.0
We came some colleagues for a conference. The hotel was 2 min from the venue. The rooms were amazing. Comfortable beds and nice bathroom. The room were cool, as it has ac (several hotel don't have ac).
The hotel has a small gym.
Breakfast was a buffet. Good quality and variety.
all good!
9.0 / 10.0
Clean modern and friendly
Unfortunately due to member of the kitchen staff not turning in our breakfast was poor and we had an early departure so couldn’t wait for them to catch up
9.0 / 10.0
Staff was good rooms are very nice and clean and location was also walking distance
Everything was fine
9.0 / 10.0
Room comfort. Bed, blanket and pillows were very good
Lack of sauna and not much information that there is a gym at the hotel
10.0 / 10.0
Great location, helpful staff, good value drinks and food, properly equipped gym.Very good hotel
9.0 / 10.0
Location and the room. I especially loved the light controls, one touch to switch off all lights and the assortment of sockets for various plugs!
9.0 / 10.0
Nice hotel in Basel, all good
Nothing
10.0 / 10.0
All good. Clean, comfortable, very friendly helpful staff. Good location.
Minor point - could give more than 2 powder milk sachets as 4 coffee pods so never enough.
10.0 / 10.0
It is a great location in the center of Basel. Close to the old city.
8.0 / 10.0
Great nights sleep in a really spacious and centrally located room; lovely sheets, bathroom and bed.
Tres expensive
10.0 / 10.0
Easy to access from train station thanks to the tram. Friendly hosting with a room well organised at a more than correct price.
10mn by foot to most of key museums with different tram stations very close.
8.0 / 10.0
Could not control temp in room and no fan in bathroom
5.0 / 10.0
Room size, inner courtyard with garden, gym
Room is loud with passing trams (most rooms face a narrow road with frequent tram passage until late night), and important road works make the noise even worst starting at 7 am. Also room's air circulation is poor, steam from the shower hung about the room all night.
9.0 / 10.0
Quiet, confortable room and bed, There was everything we needed.
8.0 / 10.0
the room was clean and cozy, I like the presentation of my room and how the electronical curtain was operated. Breakfast was amazingly tasted. The wifi was good and stable, and worth mentioning was, because the location of Basel is almost at the border of France and Switzerland, so I was contantly experiencing the problem with my cellphone internet, but luckily the hotel wifi solved my problem.
nothing seriously disliked, except the location for the hotel is not very close to the city center, but not that far as well.
10.0 / 10.0
Location was perfect with instant access to tramlines
8.0 / 10.0
Friendly staff, accommodating interconnecting rooms
10.0 / 10.0
Spacious rooms with all the comforts you'd expect of a good hotel.
Great location with good access to public transport
Nothing it was great!
8.0 / 10.0
Clean, good breakfast.
Very weak air conditioner in the midst of a heatwave. The sidewalk by the hotel is in construction. Not safe for walking.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Pullman Basel Europe. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Pullman Basel Europe pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Pullman Basel Europe?
We found 25 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, free parking, and air conditioning.
